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Apple Apple-Device-Support Dumps

Apple Device Support Exam (SUP-2024) Questions and Answers

Question 1

Which screen indicates that iPhone is in recovery mode and ready to be updated or restored?

A)

as

B)

as

C)

as

D)

as

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 2

ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

Options:

A.

eSIM Plan Transfer

B.

eSIM Quick Transfer

C.

eSIM Convert

D.

eSIM Carrier Transfer

Question 3

Scenario

Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.

Select three responses.

What does he need to do for Handoff to work on both devices?

Options:

A.

Turn on Wr-Fi.

B.

Turn on Bluetooth.

C.

Turn on iCIoud Drive.

D.

Sign in with the same Apple ID.

E.

Turn on AirPlay.

Question 4

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Options:

A.

-50 dBm

B.

-100 dBm

C.

-70 dBm

D.

-80 dBm

Question 5

What can you do if you forget your iPhone passcode?

Options:

A.

Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.

B.

Use your Apple ID to get into your phone.

C.

Put the phone in recovery mode and attempt to restore it in Apple Configurator.

D.

Connect the phone to a mac and erase all content and settings.

Question 6

Select 4.

Which iPad models is the Apple Pencil (2nd gen) compatible with?

Options:

A.

iPad Pro 12.9 inch (3rd gen)

B.

iPad Pro 11-inch (1st gen)

C.

iPad (9th gen)

D.

iPad mini (6th gen)

E.

iPad Air (4th gen)

F.

iPad Air (3rd gen)

Question 7

How many fingerprints can you enroll on iPad Air (4th generation)?

Options:

A.

Two

B.

Ten

C.

Three

D.

Five

Question 8

Select the setting in the sidebar that you should use to turn on FileVault.

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Options:

Question 9

Select three responses.

Which three scenarios cause Apple File System (APFS) volumes to generate encryption keys?

Options:

A.

During user creation

B.

At first user login on the Mac

C.

During the first macOS boot sequence

D.

During the first user's password creation

E.

After erase content and setting

Question 10

Scenario

You're migrating your Windows PC to a new Mac.

Which software should you download on your Windows PC to aid the migration process?

Options:

A.

PC Mover

B.

Windows Migration Assistant

C.

Transfer Protocol

D.

Migration Wizard

Question 11

How many times can you enter your iPhone passcode wrong before your account is disabled?

Options:

A.

Five

B.

Ten

C.

Three

D.

Six

Question 12

What does your Mac use to broadcast its location information after you turn on Find My when it's offline or in sleep mode?

Options:

A.

Ultra Wideband (UWB)

B.

Emergency SOS

C.

Wi-Fi

D.

Bluetooth

Question 13

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options:

A.

Do Not Disturb

B.

Focus filter

C.

Shortcut automation

D.

Focus schedules

Question 14

Where can you change the undo send delay setting on your iPad?

Options:

A.

General > Mail > Undo Send Delay

B.

Open your mail app then open settings and select Undo Send Delay.

C.

Settings > Mail > Accounts > Undo Send Delay

D.

Settings > Mail > Undo Send Delay

Question 15

What does Find My use to locate lost or missing devices?

Options:

A.

Bluetooth

B.

Cellular Data

C.

Built in trackers

D.

Wi-Fi

Question 16

How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

Options:

A.

Seven

B.

Five

C.

Three

D.

Ten

Question 17

You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.

Which iPhone feature can you use to help you see and operate Apple Watch more easily?

Options:

A.

Apple Watch Mirroring

B.

Ask Siri

C.

Voice Over

D.

Audio Descriptions

Question 18

Select two.

What methods can you use to lock notes in the Notes app?

Options:

A.

Custom Notes Password

B.

PIN

C.

Apple ID password

D.

Mac Login Password

E.

Face ID

Question 19

What happens when you restore a Mac with Apple silicon with Apple Configurator?

Options:

A.

It updates the firmware and recoveryOS, and erases and installs macOS.

B.

It restores the system state from before a corrupted battery drain.

C.

It recovers data from a Time Machine snapshot on the internal storage.

D.

It forces the Mac to perform any pending software updates.

Question 20

Which Find My feature is available ONLY on MacBook models with Apple silicon?

Options:

A.

Notify When Found

B.

View Location

C.

Remote Erase

D.

Notify When Left Behind

Question 21

Match the startup icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

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Options:

Question 22

Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

Options:

A.

Design for IT

B.

Apple Developer Program

C.

Apple Seed for IT

D.

Apple Developer Enterprise Program

Question 23

How do you start up in safe mode on a Mac with Apple silicon?

Options:

A.

1. Shut down your Mac, Turn on your Mac and continue to press and hold the power button. O A. 2. When the startup options window appears, release the power button.

3. Select your startup disk, press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

4. Log in to your Mac.

B.

1. Connect to power, then shut down your Mac. B. 2. Press and hold the power button for three seconds, then remove power for at least 10 seconds.

3. Wait for the Continue in Safe Mode button to appear.

4. Log in to your Mac.

C.

1. Shut down your Mac. then quickly press the power button three times. O C. 2. Wait until the startup options window appears.

3. Select your startup disk, then press and hold the Shift key until the Continue in Safe Mode button appears

4. Continue to press and hold the Shift key until the Login window appears or you're asked to log in again.

D.

1. Shut down your Mac, then press and hold the power button for three seconds.

2. When the startup options window appears, select your startup disk.

3. Click the Continue in Safe Mode button.

4. Log in to your Mac.

Question 24

Select three responses.

Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

Options:

A.

Go to Settings > General > Trackpad & Mouse > Reset.

B.

Restart your iPad.

C.

Remove any other iPad case or cover.

D.

Contact AppleCare.

E.

Update your iPad to the latest version of iPadOS.

Question 25

ACME, Inc. wants all users to see mounted servers in the Finder by default.

Which terminal command should you use to modify the Finder preferences to display mounted servers?

Options:

A.

defaults read com.apple.finder ShowMountedServersOnDesktop true

B.

defaults cat com.apple.finder ShowMountedServersOnDesktop true

C.

defaults write com.apple.finder ShowMountedServersOnDesktop true

D.

defaults append ShowMountedServersOnDesktop com.apple.finder true

Question 26

Select three responses.

Which three conditions might require you to enter your passcode instead of using Face ID?

Options:

A.

The passcode has been entered incorrectly 5 times.

B.

The device was in sleep for more than 8 hours.

C.

The device has just been turned on or restarted.

D.

The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.

E.

The device hasn't been unlocked for more than 48 hours.

Question 27

Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

Options:

A.

Restart both devices and try again.

B.

Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.

C.

Connect both devices to Wi-Fi and make sure that they're placed near each other.

D.

On your current device, go to Settings > Bluetooth and select your new device from the list of options.

Question 28

Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Options:

A.

Console

B.

Disk Utility

C.

System Information

D.

Activity Monitor

Question 29

Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Options:

A.

Recovery diagnostics

B.

Recovery log

C.

Share disk

D.

Startup Security Utility

Question 30

Which four storage formats can the Files app read and write to on iPhone and iPad devices?

Options:

A.

MS-DOS (FAT)

B.

Mac OS Extended (HFS+)

C.

NTFS

D.

APFS

E.

ExFAT

F.

ZFS

Question 31

Scenario

You're using Migration Assistant to transfer your account named "Andre" from your current MacBook Pro to your new iMac. The iMac is already configured with an account also named "Andre."

What happens with Migration Assistant if the account names are the same on both Mac computers?

Options:

A.

You need to manually rename your old account before proceeding with Migration Assistant.

B.

The account on the new iMac is automatically updated with the contents of the old account.

C.

On the new iMac, a new account is automatically created and named "Andre (1)."

D.

You're asked to either rename the old account or replace the one already on the iMac.

Question 32

Scenario

You would like to access files stored in iCIoud Drive on your Windows PC at work.

What should you do to access these files on your PC?

Options:

A.

Download iCIoud Drive from the Windows App Store and set it up using your Apple ID.

B.

Download iCIoud for Windows and set it up with your Apple ID.

C.

Copy the content of iCIoud Drive from your Mac to an external drive, and connect the external drive to your Windows PC.

Question 33

What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

Options:

A.

The password hasn't been updated in the last 90 days.

B.

The password is reused on another website.

C.

The password appeared in a data leak.

D.

It's a commonly used password or it's easily guessed.

E.

You have multiple or duplicate passwords listed for the website.

Question 34

You're ready to transfer a sysdiagnose from your iPad to your Mac.

Where in System Settings can you locate the log file on iPad?

Options:

A.

Logging > Debug Logging

B.

General > Analytics & Improvements > Analytics Data

C.

Privacy & Security > Analytics & Improvements > Analytics Data

D.

Analytics > Analytics Data

Question 35

How do you start up a Mac with Apple silicon in macOS Recovery?

Options:

A.

Turn on or restart the Mac, then immediately press and hold the Shift key as it starts up.

B.

Turn on or restart the Mac, then immediately press and hold Command-R until the Apple logo appears.

C.

With the Mac shut down, press and hold the power button until "Loading startup options" appears.

Question 36

Scenario

You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.

What should be your next step in troubleshooting the app's issue?

Options:

A.

Create a new file.

B.

Upgrade to the latest version of the app.

C.

Remove the -/Library/Preferences/application name preference file.

D.

Reinstall or upgrade macOS.

E.

Troubleshoot application preferences.

Question 37

How many times will Face ID attempt to recognize your face before asking for your passcode?

Options:

A.

Seven

B.

Ten

C.

Five

D.

Three

Question 38

Which option can you access to view the current activity of Apple Configurator for Mac?

Options:

A.

Double-click the device and select Activity.

B.

From the Apple Configurator menu bar, choose Window > Activity.

C.

From the Apple Configurator menu, choose View Activity.

Question 39

How can you control who can discover your iPhone or iPad when it's within AirDrop range?

Options:

A.

Set AirDrop to Contacts Only.

B.

Require a verification code from the other device in Password & Security settings.

C.

Turn off AirDrop in Privacy settings.

Question 40

Scenario

Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad.

Select three responses.

Which three troubleshooting steps should you try to resolve this issue?

Options:

A.

Force restart her iPad.

B.

Make sure that the device isn't too hot or too cold.

C.

Try charging with a different power adapter and cable.

D.

Back up the device, then erase all content and settings.

E.

Enable Optimized Battery Charging in the iPad settings.

Question 41

How do you reset the printing system from Printers & Scanners settings on a Mac?

Options:

A.

Control-click the printer, then choose Reset Printing System from the shortcut menu.

B.

Choose Printer Setup Utility > Reset printing system.

C.

Select all items, move them to the Trash, and refresh the screen.

D.

Select all the printers in the Printers list, then click Delete (-).

Question 42

Scenario

You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone. You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.

as

What should you use to verify that your Mac has successfully connected to the microphone?

Options:

A.

The microphone's power light

B.

VoiceOver Utility > Sound > Input Device > USB CODEC

C.

System Information > Hardware > USB

D.

The device driver settings

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Total 141 questions