ISTQB Certified Tester Advanced Level - Test Management v3.0 Questions and Answers
Assume that you have calculated the following costs of quality:
Average cost of detection: €350
Average cost of internal failure: €250
Average cost of external failure: €4,500
The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.
What is the saving in cost of quality for each defect found in testing?
To which category of cost of quality does "fixing a defect found during testing" belong?
When reading books and watching recorded videos are used as a way to acquire skills and knowledge, which approach to competence development is typically being used?
Factors that are important to take into account when performing test estimation include:
i. The quality of the test basis
ii. The availability of test automation
iii. The amount of rework required
iv. The distribution of testing across several locations
The various factors can be grouped by characteristic. Examples of characteristics include:
You are a test consultant involved in setting up and implementing retrospectives in an organisation that is developing software based on an Agile lifecycle. The Agile teams are experiencing problems on product quality, so the retrospectives will be specifically focused on the testing practices and processes.
Which of the following is an example of a good practice for a test retrospective?
You have recently been employed as a test manager for a software company producing Human Resource (HR) systems… You have been asked to write a test strategy for the project and have chosen to implement a flexible and change-relatedreactive test strategy.
Which of the following would be an essential part of your test approach?
In an Agile context, defects are often fixed without writing a formal defect report. However, there are some conditions where it is good practice to write a defect report, even in an Agile context.
When is a defect report typically not written in an Agile context?
You are a test manager in charge of integration, system, and acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards. The system should allow cash advances from €20 to €500 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users.
In the master test plan, the following items are listed in the section named "items and/or features to be tested":
I. All supported credit cards
II. Language localisation
III. Valid and invalid advances
IV. Usability
Assume that the project has now been completed, and the ATM system has been in use for just over two months. You are planning a retrospective meeting for the testing work performed.
Which of the following areas is most likely to be considered in this retrospective?
Following up on the situation, the team lacks drive and is performing tasks too slowly. You have been asked to recruit an extra person into the team. Which of the following team roles would be most appropriate to enhance the team?
Which of the following is not something you should do when performing a Belbin assessment with an Agile team?
Which of the following is not a key decision when defining a project test strategy?
A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.
Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?
Assume that you are using traceability to manage test case coverage against test conditions. During test analysis, three test conditions were identified. Test design for system testing has been completed and 10 test cases (TC1 to TC10) have been designed, as described by the following traceability matrix (“C” indicates a critical test case, while “NC” indicates a non-critical test case):
[traceability matrix not visible in the prompt]
The exit criterion for system testing states that each test condition must have all the associated critical test cases successfully executed (passed) AND all associated non-critical test cases at least executed.
The following is the situation after three days of system testing:
TC1, TC2, TC4, TC5, TC7, TC9: passed
TC3, TC10: failed (with an associated open defect report)
TC6, TC8: not run
Management wants to decide whether to release the system. You advise them that the system does not yet meet the defined exit criteria.
Based only on the given information, which test condition does not yet meet the stated exit criterion?
You are a tester working in an Agile team in the finance domain. The team consists of 6 members, and you are the only tester. The team is responsible for the development and maintenance of a mobile front-end application. The application is considered to be critical with respect to customer impact and market branding.
You have been asked to identify which test management activity needs to be performed within the team to enhance test maturity and achieve a higher level of product quality.
Which test management activity would you recommend the team should adopt?
Ability to act with confidence is an important skill for a person to perform successfully in a project or team.
To which area of competence does "ability to act with confidence" belong?
