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CIPS L4M6 Dumps

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Total 243 questions

Supplier Relationships Questions and Answers

Question 1

Which of the following is an important step in partnership sourcing?

Options:

A.

Ensuring the other party has as little margin as possible

B.

Secretly formulating an exit strategy

C.

Selling the idea to management

D.

Imposing and enforcing unrealistic KPIs

Question 2

Phone Maker Incorporated is a manufacturer of mobile phones. It is considering investing in a partnership with its supplier of batteries and circuit boards as it wishes to produce new models of its phone more regularly. What is the main driver for Phone Maker Incorporated?

Options:

A.

Cheaper costs

B.

Changes in the marketplace

C.

Better quality products

D.

Reduced product life-cycles

Question 3

The Pareto Principle is sometimes also known as what?

Options:

A.

Five Forces

B.

JIT

C.

ABC Analysis

D.

Cost Engineering

Question 4

Robbie is a procurement manager at a public sector organisation. He is running a tender which is worth £2m and so will advertise this on OJEU. His manager has reminded Robbie to include CPV codes on the tender. What purpose would this serve?

Options:

A.

To ensure suppliers know the deadline for tender submission

B.

To ensure suppliers can find the opportunity

C.

To ensure more suppliers bid for the tender

D.

To ensure only qualified suppliers bid for the tender

Question 5

Red Ltd and Blue Ltd have had a disagreement over a high value project they have been partnering on. They have been unable to resolve the issues inhouse and Red Ltd has suggested Mediation as an option. Is this a good option?

Options:

A.

Yes- mediation involves a neutral third party and gets both parties to attempt to reach a compromise

B.

Yes- mediation means the buyer and supplier agree to accept a third party’s decision which will solve the disagreement issues

C.

No- it would be better to solve the disagreement in-house

D.

No- mediation could have a negative impact on the companies’ reputation

Question 6

Harry runs a hotel and has recently decided to contract an external supplier to provide the cleaning of the rooms. What is a disadvantage of doing this?

Options:

A.

This allows staff to focus on other areas

B.

There is dependency on the supplier, which increases risk

C.

The supplier will not perform as well as an internal team

D.

This will be more expensive than providing the service in house

Question 7

Within a supplier's terms and conditions, they have a 'mutual termination for convenience' clause, which requires either party to provide 30 days' notice. Before the buyer signed the agreement, a procurement colleague recommended that the buyer should request this be amended to 90 days' notice. Was this amendment the correct thing to do?

Options:

A.

Yes, as this will allow the buyer enough time to mobilize a new contract

B.

Yes, as the buyer will then be responsible for providing additional business to the supplier

C.

No, as this will be in breach of statutory contract law requirements

D.

No, as this will guarantee a hostile end to the buyer-supplier relationship

Question 8

When overcoming stakeholder resistance in a procurement-led project, which of the following groups would have the highest level of influence on other stakeholders?

    Negative leaders

    Silent opponents

    Supporters

    Promoters

Options:

A.

2 and 3 only

B.

1 and 4 only

C.

1 and 2 only

D.

3 and 4 only

Question 9

A doctor's surgery requires a complex database system to manage all of its patients data, which is highly sensitive. The system also needs to link to other departments of the health service such as physiotherapy and intensive care. The Manager of the surgery is considering outsourcing the management of the database to an IT company. What is the Manager's main motivation for doing this?

Options:

A.

The supplier is an expert in their field

B.

This will result in economies of scale

C.

This will free-up internal resources

D.

This will result in cost-savings

Question 10

The CEO of a business has asked his procurement manager to source new machinery for the factory. This machinery will help create a new line of products which will give the company a competitive edge. The CEO is heavily invested in this procurement activity as profits have been lower than expected this year and this new line of products could help increase profitability. How should the procurement manager include the CEO in the procurement activity?

Options:

A.

It is important to keep the CEO informed of all decisions that are made

B.

It is important to keep the CEO satisfied as he runs the business

C.

The CEO is a key player- so it is important he is involved early in the process

D.

The CEO is a key player- so should be given regular updates on progress

Question 11

Brian Air is a company that is trying to break into the air transport market. Which of the following could be barriers to entry for Brian Air? Select THREE

Options:

A.

economies of scale

B.

access to capital

C.

licences and permits

D.

health and safety

E.

ethical sourcing

Question 12

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

Options:

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

Question 13

Which of the following tender processes available to a buyer involves a Pre-Qualification Questionnaire (PQQ) to identify, assess, and create a shortlist of suppliers being invited to the Invitation to Tender (ITT) stage? Select TWO that apply.

Options:

A.

Open Procedure

B.

Mini-Competition Procedure

C.

Restricted Procedure

D.

Two-stage Procedure

E.

Competitive Bidding Procedure

Question 14

A large office orders weekly from a stationery supplier. The items are low cost and if the delivery is a day late it does not affect the running of the office. Where would this supplier be positioned in a supplier matrix?

Options:

A.

Routine

B.

Leverage

C.

Critical

D.

Bottleneck

Question 15

In the 1990s, a manufacturer of portable music players partnered with a mini-disk producer. The aim of the partnership was to reduce the size and cost of the devices and enhance flexibility. Sales of the product after launch were low due to a competitive launch of small digital players, which offered better flexibility to customers at a comparable price. The partners suffered substantial loss and never recovered the investment. In order to mitigate the risk described, what should both partners have considered before investing in the product? Select the TWO that apply.

Options:

A.

Fast charging markers

B.

Customer price expectation

C.

New substitute technology

D.

Cost of investment

E.

Legal implication of partnering

Question 16

A buyer is intending to purchase a new product for their business; however, the market has a large number of suppliers. What would be the most beneficial way for them to initially narrow down the supply options?

Options:

A.

Look at lowest-cost suppliers only

B.

Predefine minimum standards suppliers must meet

C.

Go only to companies they have bought other products from

D.

Preselect companies who have the largest market share

Question 17

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

Question 18

Which of the following describes differentiation as a method of competitive advantage?

    A company that sets out to be the lowest-cost producer in the market

    A company that will seek to be unique in a way that is valued by buyers

    A company producing a standard or budget cost product

    A company producing a product that attracts a premium price charge

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

Question 19

Which of the following are elements of a business that can develop a company's competitive advantage? Select THREE.

Options:

A.

cost focus

B.

cost leadership

C.

human resource management

D.

organisation culture

E.

natural resources

Question 20

An automotive company has hired Tom as the procurement manager. Tom is to manage a team of two people who have worked in the department for a number of years. Conflict exists between the two members of staff due to an overlap of responsibilities. Which of the following processes would be most appropriate for Tom to use to reduce this conflict?

Options:

A.

Tom could avoid mentioning the conflict and hope that it is resolved without action

B.

Tom could hire an additional member of staff to take on some of the duties

C.

Tom could restructure the team so both members do not have to work together

D.

Tom could arrange a meeting and set performance targets for each member

Question 21

Which of the following are typical drivers for a partnership between the buyer and the supplier? Select the THREE that apply.

Options:

A.

The buyer has a high spend with the supplier

B.

There are many suppliers in the market

C.

The product is critical for the buyer

D.

The product is a commodity

E.

The product is technically complex

F.

The supplier provides the product to a buyer's competitor

Question 22

A printing company is seeking to start developing a digital solution for its customers. They will need to outsource this element of the business as it is not an area they have worked in. What would be the most effective way for them to approach the market for a digital partner?

Options:

A.

Cost-based review of the market

B.

Review existing suppliers only

C.

Early engagement with the whole market

D.

Pre-define all requirements before approaching the market

Question 23

A confectionery company has a portfolio of different items to sell. Their most popular product is the chocolate brownie cake, but they have begun to trial sales of cereal bars, granola cereal, and chewing gum. As a high-quality producer in a competitive market, the company requires effective supplier sourcing arrangements. Which ONE of the following product lines would be the most suitable for partnership sourcing?

Options:

A.

Chocolate brownie cake

B.

Chewing gum

C.

Cereal bars

D.

Granola cereal

Question 24

Which of the following relationship types are characterised by low levels of trust? Select TWO options

Options:

A.

Adversarial(Correct)

B.

Arm's Length

C.

Outsourced

D.

Single- Sourced

E.

Partnership

Question 25

Philip is working with a supplier where the annual spend is low but the market risk is high. What portfolio analysis category would be appropriate?

Options:

A.

Strategic

B.

Leverage

C.

Non-critical

D.

Bottleneck

Question 26

Which of the following would you use to qualify new suppliers? Select THREE.

Options:

A.

commitment

B.

clean

C.

collection

D.

cost

E.

call

Question 27

Rachel and Jacky work in the procurement department of Foddy Foods Ltd. They have been told by their CEO to build better relationships with strategic suppliers as this will create value for money for the company. In what ways can value for money be achieved by building strong relationships with suppliers? Select TWO.

Options:

A.

Better payment terms

B.

Reduction of waste

C.

Innovation developed as part of collaborative projects

D.

Reducing costs

Question 28

What is the correct order of the stages of team development?

Options:

A.

Forming, storming, norming, performing

B.

Forming, norming, performing, storming

C.

Storming, forming, performing, norming

D.

Storming, forming, norming, performing

Question 29

Beyond Say is a manufacturer of diamond rings. It sources a lot of different parts to create its products including diamonds, gold, cardboard boxes for the rings to go in, as well as stationary and copier paper for the offices. Although it doesn't buy many diamonds, these represent a large part of Beyond Say's spend. Which category of spend would diamonds represent?

Options:

A.

Option

B.

Option

C.

Option

D.

It isn't possible to tell

Question 30

Innovation is a key consideration when entering into a partnership. Is this statement true?

Options:

A.

Yes- joint innovation projects are often a strong motivation for entering into a partnership

B.

Yes- innovation is the only reason to enter into a partnership

C.

No- the key consideration when entering a partnership is cost reduction

D.

No- innovation is best achieved in a contractual relationship where KPIs can be monitored closely.

Question 31

Which of the following would not affect rivalry in a marketplace? Select TWO.

Options:

A.

industry growth or decline

B.

exit barriers

C.

switching costs

D.

supply chain disruption

E.

legislative changes

Question 32

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

Options:

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

Question 33

Which of the following are possible drivers for partnership sourcing? Select THREE.

Options:

A.

The protection of intellectual property rights

B.

The marketplace has become more volatile

C.

Working together will create synergies

D.

The need to improve performance to satisfy the end customerTo increase production costs and lead-times

Question 34

Can a cost leadership strategy be described as 'no frills'?

Options:

A.

Yes, it lowers the cost and increases the competitive scope

B.

Yes, it lowers the cost and differentiates the product

C.

No, as it increases the costs and differentiates the product

D.

No, as it increases the costs and narrows the market segment

Question 35

What is value mapping?

Options:

A.

Analysing the costs that go into making a product

B.

Creating value through the elimination of waste and operational inefficiencies

C.

Segmenting suppliers based on the value they bring to the company

D.

Make vs Buy decision

Question 36

You work at XYZ manufacturers and a competitor has just released a rival washing machine to the product that you make. This model is proving popular with customers. What competitive force is at play?

Options:

A.

threat of substitution

B.

threat of new entrant

C.

supplier power

D.

buyer power

Question 37

How would a buyer measure value for money from a relationship with a new supplier for goods?

Options:

A.

Audit of how suppliers promise

B.

Lowest possible cost

C.

Balance of quality and cost

D.

Quality and volume of goods

Question 38

Red Manufacturing work with around 40 different suppliers. One of these suppliers is Blue Business. Red Manufacturing order regularly from Blue Business, and have never had any issues with their performance. The materials Blue Business supply are of low value and there are several other suppliers of these materials in the market. What type of relationship should Red Manufacturing seek to have with Blue Manufacturing?

Options:

A.

partnership

B.

single-source

C.

arms-length

D.

adversarial

Question 39

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

Options:

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

Question 40

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyze its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

Options:

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

Question 41

Kyle Crant is a procurement director at ATSS Ltd and has introduced a new policy within the procurement function. The policy requires the procurement function to obtain quotations from multiple suppliers if a contract is worth over £10,000. What is the primary aim of this policy?

Options:

A.

To ensure value for money is achieved

B.

To allow procurement to select the lowest price

C.

To enable a reduction in competition

D.

To deliver an agile process

Question 42

Varying levels of commitment is one reason why many partnerships fail. Why is this?

Options:

A.

It can lead to a lack of trust

B.

One party doesn’t fulfil their KPIs

C.

Sufficient time and resources are put in

D.

Less profit is made.

Question 43

Construct Builders Ltd works very closely with a supplier called Solid Timber Co on house-building projects. They have a very close working relationship, sharing investment, setting pricing levels, and looking at sharing resources. The two companies also work closely together to set strategic directionsand explore new markets for long-term growth. There is no formal contract in place between the two companies. Using the relationship spectrum, what relationship does this scenario best describe?

Options:

A.

Constructive

B.

Transactional

C.

Co-operative

D.

Partnership

Question 44

Rivalry between suppliers is more likely to be intense in which of the following situations?

Options:

A.

1 and 2 only

B.

2 and 4 only

C.

1 and 3 only

D.

1 and 4 only

Question 45

The use of technical jargon can result in what?

Options:

A.

Misunderstanding

B.

Lack of trust

C.

Increased price

D.

Lack of transparency

Question 46

When is partnering a particularly suitable approach to sourcing?

Options:

A.

High-risk contracts

B.

Low-cost items

C.

Large supply bases

D.

Common and repetitive items

Question 47

Richie has come up with a new idea for sourcing items for the business but feels that it will have mixed reviews within the team. He thinks that some people will be in favour of the idea, and some will beagainst it. He doesn’t think the CEO will have a strong opinion either way. In order to decide whether to put a business case together and present his idea to the CEO- what should Richie do?

Options:

A.

Cost Analysis

B.

Make vs Buy Analysis

C.

Force Field Analysis

D.

Value Engineering Analysis

Question 48

A university based in Europe has an objective to increase the number of students coming from the United States of America (USA). The university appoints a consultant with specialist knowledge of the USA market and has issued them with a performance-based specification. Which of the following is a characteristic of a performance specification?

Options:

A.

It provides details of how the services must be carried out

B.

It encourages innovation from the supplier

C.

It enables the buyer to detail technical information

D.

It ensures the supplier must conform with the specification

Question 49

An IT company is developing and launching a new product to the market. The project requires experts from different divisions of the business. What type of team should run this project?

Options:

A.

Virtual team

B.

Finance team

C.

Existing performing team

D.

Cross-organisational team

Question 50

Togo Bongos is a manufacturer of percussion instruments, in particular of bongo drums. It requires electricity to run its factories and this is a major factor of cost impact. There are lots of suppliers of electricity in the market and there is no switching costs if Togo Bongos wanted to switch suppliers. What type of supplier is Togo Bongo's electricity supplier?

Options:

A.

strategic

B.

leverage

C.

routine

D.

bottleneck

Question 51

Sugar Doughnut Ltd has a jam supplier that they have used successfully for over ten years. They have made investments in the supplier’s factory to support them with capital equipment upgrades in return for cost reduction on jam. The two companies also collaborate on bids for large supermarkets when looking to supply doughnuts and work together on quality improvements. No contracts exist between the two companies. Could this relationship be said to be a partnership relationship?

Options:

A.

No, because contracts do not exist between the two companies

B.

No, because they have only worked together for ten years

C.

Yes, because they have demonstrated close collaboration on various projects

D.

Yes, because they both operate in the food sector

Question 52

Which of the following statements is an advantage to the buyer of early supplier involvement? Select the THREE that apply.

Options:

A.

Clarity of roles and responsibilities

B.

Shared expertise for problem solving

C.

Improved understanding of seller capabilities

D.

Lower development costs

E.

Low costs of switching suppliers

F.

Supplier pre-qualification expertise

Question 53

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

Options:

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

Question 54

In the STEEPLED framework, which of the following is an economic factor?

Options:

A.

Unemployment rates

B.

Demographics

C.

Supply chain labor standards

D.

Election results

Question 55

What are service credits?

Options:

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

Question 56

Fred is a new procurement manager at a large engineering firm. They procure 100s of components and use these to make kitchen appliances such as kettles and toasters. He has been asked by his manager to look into procuring a new component which will go into a new environmentally friendly kettle and has been asked to ensure that the firm receives value for money. What should Fred do?

Options:

A.

Hold an open competition

B.

Contact current suppliers to try and get a good deal

C.

Invite known suppliers to bid for the contract

D.

Put together a business case to make the product in-house

Question 57

Which of the following are typical drivers for a partnership between the buyer and the supplier? Select the THREE that apply.

Options:

A.

The buyer has a high spend with the supplier

B.

There are many suppliers in the market

C.

The product is critical for the buyer

D.

The product is a commodity

E.

The product is technically complex

F.

The supplier provides the product to a buyer’s competitor

Question 58

Which of the following are the stages of team development?

Options:

A.

Starting, forming, benchmarking, performing

B.

Forming, storming, norming, performing

C.

Beginning, working, reviewing, performing

D.

Introducing, forming, managing, performing

Question 59

A procurement manager has established a project steering committee to undertake regular reviews and audits, and to ensure a successful buyer/supplier long-term partnership. The committee membership will comprise the procurement manager (chairperson), three of their cross-functional colleagues, the supplier's partnership project manager, and an independent member. Which of the following is a potential disadvantage of the proposed committee structure?

Options:

A.

The committee includes an independent member

B.

The supplier does not have equal membership in the committee

C.

The size of the committee is too large as there should be a limit of three members

D.

The procurement manager should not be the chairperson of the committee

Question 60

Partnership sourcing is often considered a ‘high-risk’ strategy for a buyer. Which of the following is not a risk generally associated with partnership sourcing?

Options:

A.

Sharing commercially sensitive data with another party

B.

Single-sourcing may leave the buyer without a supply if the supplier goes into liquidation

C.

Reduced waste in the supply chain

D.

Supplier may become complacent

Question 61

Which of the following are examples of internal stakeholders of a manufacturing repair organisation? Select TWO that apply.

Options:

A.

Bank manager

B.

Finance director

C.

Trade union managers

D.

Maintenance engineers

E.

Shareholders

Question 62

Which of the following would be the most likely driver for a manufacturing organisation to consider partnership sourcing?

Options:

A.

The marketplace is stable and costs are decreasing

B.

To increase the number of suppliers

C.

Product life cycles are shortening

D.

Raw material prices are reducing

Question 63

A low-cost fashion retailer based in Europe is looking at adding value in their procurement activities. The retailer buys clothing for re-sale with a very small profit margin applied, relying on volume salesto make profit. Which of the following added-value approaches will be the most critical for the procurement team of the retailer to focus on with their supply chain?

Options:

A.

Quality enhancement

B.

Price management

C.

Improving timescales

D.

Reduction of inventory

Question 64

Which one of the following would constitute a succession issue when terminating a relationship?

Options:

A.

Processing penalties

B.

Deletion of old specifications

C.

Payment of old invoices

D.

Continuity of supplies

Question 65

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

Options:

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

Question 66

Fashion buyer Kamal Sumai is working closely with a key overseas supplier and is monitoring and forecasting cost volatility within the fabric market. Kamal has decided it is the right time to raise a purchase order with his supplier, for a greater quantity of fabric than he currently needs. Kamal is attempting to avoid an imminent pricing increase. What is this tactic known as?

Options:

A.

Hedging buying

B.

Forward buying

C.

Derivative buying

D.

Spot buying

Question 67

The Queen Victoria is a traditional British pub which serves a range of alcoholic beverages. It has a partnership relationship with a local brewery which supplies several types of beer and cider. Logistics is a key concern for the Queen Victoria as deliveries must be made when there is room in the cellar to store the barrels of beer and cider. In what ways could the logistics risk be reduced?

Options:

A.

Using several suppliers instead of one

B.

Batch ordering

C.

Sharing up-to-date information

D.

Issuing POs electronically.

Question 68

Which of the following are advantages for the buyer of early supplier involvement with the buyer's product development team?

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

Question 69

A team within a manufacturing company have been tasked to develop a new product for production. Initially, the team had a lot of ideas but disagreed on the design. They have now agreed and finalised the design and have assigned roles within the team, but are yet to complete the first production run. What stage of development is the team?

Options:

A.

Forming

B.

Storming

C.

Performing

D.

Norming

Question 70

A local government procurement team is undertaking a full review of their current internal working processes. The team of buyers currently have a partnership-style relationship with their routine suppliers. Is this the best relationship style to use?

Options:

A.

No, as there are many suppliers available

B.

No, as these are critical items to the buying organization

C.

Yes, as they present a great deal of risk to the organization

D.

Yes, as these are low-value items

Question 71

Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

Options:

A.

Set up individual meetings with the staff members to see if the issues are personal or work-related

B.

Set up a meeting with the individuals and set mutual targets for both of them

C.

Move one of the staff members to another team

D.

Avoid the issues and let the staff members resolve their differences themselves

Question 72

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

Options:

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

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Total 243 questions