Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Questions and Answers
An engineer must configure a secure SIP trunk with a remote provider, with a specific requirement to use port
5065 for inbound and otubound traffic. Which two items must be configured to complete this configuration? (Choose two.)
Refer to the exhibit. An engineer is trying to set up a new deployment using the SIP provider with TCP for signaling. After troubleshooting, the customer notices that the matching incoming dial peer and outgoing dial peer did not generate the INVITE to the SIP provider. Why is the call failing?
An administrator troubleshoots call failure in a new deployment and finds that the SIP INVITE messages sent to the service provider contain a diversion header with the user's 4-digit directory number. These 4-digit directory numbers range from 1000 to 9999. The service provider is rejecting the calls because it requires that the diversion header contain 10 digits. Which command on the Cisco Unified Border Element resolves this issue for all users?
A)
B)
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D)
Drag and drop the commands from the bottom to the blanks in the code to implement a translation rule to allow only 11 digits to be received over a SIP trunk to a SIP provider. The Cisco UCM is currently sending calls to the Cisco Unified Border Element in E. 164 format. Not all options are used.
Refer to the exhibit.
A collaboration engineer investigates an issue where the user calls that match the local Jabber domain are routed back to Cisco UCM. Which action resolves this problem?
Refer to the exhibit. Users report that outgoing calls do not work on the new SIP trunk for outgoing calls. The solution consists of a Cisco UCM Cluster linked to a Cisco Unified Border Element where the SIP trunk is terminated. The provider required 10 digits. The logs show a line going toward the Cisco Unified Border Element. Which code snippet must be added to the configuration to meet the requirement?
End users at a new site report being unable to hear the remote party when calling or being called by users at headquarters. Calls to and from the PSTN work as expected. To investigate the SIP signaling to troubleshoot the problem, which field can provide a hint for troubleshooting?
A Cisco UCM-based solution uses URI-based calling for Cisco Jabber clients. The solution has several clusters in different locations. The solution being configured must have a secure method o* exchanging addresses between the clusters. Which action ensures that a configuration complies with the requirements?
In Cisco Unified Communications Manager globalized call routing is implemented and must confirm that it is correctly implemented without making a call. Which tool do you use for verification?
A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?
Refer to the exhibit. Calls from users to the PSTN in an organization get disconnected with a 408 Request Timeout when the called party is unavailable to pick up the call. Which solution must be used to resolve this challenge?
Signal number reach call phone that not answered are leaving voicemails on the cell phone rather the corporate mailbox. Which two options will resolve this issue? (Choose two.)
An engineer is configuring Cisco UCM lo forward parked calls back to the user who parked the call if it is not retrieved after a specified time interval. Which action must be taken to accomplish this task?
What does VoIP trace in a Cisco Unified Border Element do?
A customer wants to configure their team of 10 agents to answer incoming calls to a common central number. The phone for each team member must ring in sequence and ring four times before moving to the next member's phone. Drag and drop the steps from the left into the order on the right to make this happen.
Drag and drop the steps from the left into the order to provision mobility users through LDAP on the right. Not all options are used.
An administrator configured Cisco Unified Mobility to block access to remote destinations for certain caller IDs. A user reports that a blocked caller was able to reach a remote destination. Which action resolves the issue?
An administrator is configuring an Intercluster Lookup Service between 10 Cisco UCM clusters. Due to security requirements, certificate-based authentication must be used. Due to the deployment size, the administrator wants to avoid manually exchanging certificates between the clusters. Which two steps must be followed to meet these requirements? (Choose two)
An administrator must control the number of calls to a remote specific site to reduce bandwidth constraints. The users on that remote site report bad quality of the calls passing through that WAN link. Which action must the administrator take in Cisco UCM to resolve the issue?
A user in location X dials an extension at location Y. The call travels through a QoS-enabled WAN network, but the user experiences choppy or clipped audio. What is the cause of this issue?
An IP Telephony administrator is deploying IP phones The administrator has an existing Cisco UCME router with several SCCP & SIP phones registered. The administrator receives a request for a new SIP phone with MAC address 1111 2222.3333 and directory number 2050 to be added in the Cisco UCME. Which two configurations should be added in CME to support this request? (Choose two )
Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?
A collaboration engineer is configuring call pickup for a Cisco UCM user that currently has a working BLF speed dial button for the teammate's extension. The user wants to see calls ringing on the teammate's extension and to answer those calls by pressing the BLF speed dial button. Which configuration step meets this requirement?
A customer must advertise some numbers through GDPR on Call Manager. The Cisco UCM already is advertising some URIs to other clusters with GDPR, but the customer wants to ensure that specific numbers are advertised. Where under the Cisco UCM Admin page > Call Routing > Global Dial Plan Replication must that set of numbers be configured?
An engineer is configuring a call park feature in Cisco Unified Communications Manager Express. Which command does the engineer use to ensure that the call is reverted to the user after 60 seconds?
What is the relationship between partition, time schedule, and time period in Time-of-Day routing in Cisco Unified Communications Manager?
Refer to the exhibit.
An administrator is troubleshooting a problem in which some outbound calls from an internal network to the Internet telephony service provider are not getting connected, but some others connect successfully. The firewall team found that some call attempts on port 5060 came from an unrecognized IP that has not been defined in the firewall rule. What should the administrator configure in the Cisco Unified Border Element to fix this issue?
An organization needs to ensure that the Cisco UCM can provide a resume softkey to users on their desk phones when they disconnect an anchored call on their mobile phone. Which solution must be used to accomplish these goals?
Refer to the exhibit.
An engineer is troubleshooting an issue where inbound calls to Cisco UCM with early media fail to establish. While investigating the issue, the engineer finds that Cisco UCM is set to require a PRACK. but the Cisco Unified Border Element is not sending it. Which command is causing this issue?
When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?
A customer is using a SIP trunk to route calls to ITSP to decrease the possibility of downtime, the customer invested in a failover device How does the customer ensure reachability to ITSP, so that if one device on ITSP fails, the calls will be routed to another device?
Which two descriptions of the Standard Local Route Group deployment are true? (Choose two.)
What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)
Some users report having issues dialing some external numbers when traveling to other locations within the company. The company has five locations in five cities in one country and has an egress gateway in each location for TEHO. The configuration has no specific entry stating that the roaming users are using the local gateway, but calls are going out. How is a verification of the call routing in such a specific configuration performed to further identify the problem?
A company has users that frequently visit locations outside the office. These users need to be able to make calls and keep the company integrity by presenting a company caller ID. The users are equipped with company-paid mobile phones. The company uses Cisco UCM with Cisco Unified Border Element and Expressway-C and Expressway-E for external communications. Which technology must be configured to meet this requirement?
Refer to the exhibit.
Within the North American Numbering Plan, gateways located in Ottawa, Canada and marked as “YOW” are assigned to the Calling Party Transformation CSS NANP_CgPTP, which contains partition NANP_calling_xforms. What is the calling-party number and the numbering type if the calling user +1613-555-1234 dials the number?
An administrator is configuring Cisco UCM and the system to send *.webex.com traffic to a Cisco UCM Session Management Edition cluster. The administrator wants to limit which endpoints can reach *.webex.com. Which two items must the administrator configure for the SIP route pattern? (Choose two.)
A customer routes PSTN calls to ITSP through a SIP trunk on Cisco UCM that forwards and receives calls to and from ITSP. ITSP is set to send an E.164 number when the customer's extension is four digits. Which action should be taken to route the incoming calls to four-digit extensions?
A support engineer is troubleshooting a voice network. When conducting a search for call setup details related to calling search space issues, which trace files should be investigated?
Refer to the exhibit. A standard local route group is configured for long-distance calls. Calls from building A succeed, but calls from building B fail. On the system. Each building has is own device pool. The DNA tool is used to test the configuration. How is this issue resolved?
The administrator of ABC company is troubleshooting a one-way audio issue for a call that uses H.323 protocol (slow-start mode). The administrator requests that you provide the IP and port information of the Real- Time Transport Protocol traffic that had the one-way audio call.
You gather the H.225 and H.245 messages for one of the one-way audio calls. Where can you find the RTP IP and port information for both sides? (Note: This call flow has not invoked any media resources like MTP or transcoders).
If all patterns below are configured in Cisco Unified Communications Manager which would be used when dialing the pattern “123”?
An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?
An administrator is configuring a cluster for ILS and wants to limit the amount of entities that Cisco Unified Communications Manager can write to the database for data that is learned through ILS. Which service parameter is used to adjust this limit?
Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)
Users report slrange behaviors when Ihey call external numbers from the company phone system. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. There is no indication of the possible problem, but the connection seems to be established Which command meets the requirement to capture all the data needed to debug the problem?
An organization has decided to implement hunt groups to help with the distribution of calls between different members. The administrator must configure hunt groups on Cisco UCM. In the configuration, at which step does an administrator have the option to configure a distribution algorithm (top down, circular, longest idle time, broadcast)?
An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which two debugs must the administrator turn on? (Choose two).
An administrator is working on an issue between the customer s Cisco Unified Border Element and the service provider. The provider only wants to see mid-call signaling from the Cisco Unified Border Element for fax calls. Which command must be configured on Cisco Unified Border Element?
Refer to the exhibit.
Which change to the translation rule is needed to strip only the leading 9 from the digit string 9123548?
Refer to the exhibit.
An administrator received reports that users do not hear a ringback when they dial specific external numbers. For example, the Cisco Unified Border Element receives a delayed offer invite from Cisco UCM and responds with the 183 session progress in the exhibit. Assume that the PSTN is responsible for generating ringback in these problematic scenarios. Which action resolves the issue?
A voice administrator enabled secure media between multiple Cisco UCM clusters that are connected via a SIP trunk.
Which configuration parameter in the SIP trunk must be enabled to allow encrypted media traffic to traverse the SIP trunk?
An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?
Refer to the exhibit.
A user reports that when they call a specific phone number, no one answers the call, but when they call from a mobile phone, the call is answered. The engineer troubleshooting the issue is expecting the far-end gateway to cut through audio on the 183 Session Progress SIP message. Which SIP Profile configuration element is necessary for the Cisco Unified Communications Manager to send acknowledgement of provisional responses?
A company is using a H.323 gateway for PSTN calls from Cisco phones connected to a Cisco UCM cluster. There are reports of problems getting audio on these incoming calls from the PSTN. The phone rings, but nothing is heard and the call disconnects.
Which command troubleshoots this issue?
Refer to the exhibit. An engineer is implementing the Cisco UCME and must set up a dial plan for the 7961 SIP phones to recognize digit strings dialed by users.
Which code snippet completes the configuration?
Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?
Refer to the exhibit. During a troubleshooting session, an engineer was presented with this call flow output diagram after a user reported issues with a call via the SIP ITSP to a counterpart. What is occurring with this call flow?
Refer to the exhibit.
For long-distance calls, users must prefix their dialed number with “91.” The translation pattern was created to strip the 91 as the PSTN expects a 10- digit number. The PSTN also requires the calling number to be set to 9195551234. However, the service provider has said calls with a different calling number are being received. How is this issue resolved?
Refer to me exhibit.
A user cannot access Extension Mobility even after clicking the services button and selecting EM service. There is nowhere to place the username and password to sign In for this service. What Is the cause of the issue?
Which action is correct with respect to toll fraud prevention configuration in the Cisco Unified Communications Manager Express?
An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)
An organization needs a solution to meet these requirements for its Cisco UCM system:
Modify calling party numbers for outbound calls.
Add a prefix for internal calls.
Normalize incoming calls to a consistent format.
Apply different patterns for different device pools.
Which Cisco UCM feature must be used to accomplish these goals?
Exhibit.
Refer to the exhibit. All calls from site A to site B are failing, and the issue has been identified as a media negotiation problem. Which configuration change resolves the issue?
Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco UCM issue where users report that calls placed to the domain cisco.com are failing and calls to sip.cisco.com are working. Which action resolves the issue?
The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?
Where is the dtmf-relay command configured on Cisco Unified Border Element?
Refer to the exhibit.
Outbound calls to the service provider cause intermittent errors due to a codec mismatch. The internal network sends early offer SDP that contains only G.711 A-law. The service provider reports that some destinations support only G.711 A-law while others support only iLBC. The service provider also allows only 20 active calls at a time Which configuration allows successful media negotiation for all calls using outbound dial peers 5002 and 5003?
An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accomplish this task?
An engineer configures several calling party transformation patterns in Cisco UCM so that calling numbers are shown in the +E.164 format. The route patterns match seven-digit internal numbers and prefix the numbers with 1408. The SIP trunk matches 1408XXXXXXX and prefixes the number with +. When users make outbound calls, the calling number still shows as seven digits. What is the cause of this problem?
Users are reporting that several inter-site calls are failing, and the message "not enough bandwidth" is showing on the display. Voice traffic between locations goes through corporate WAN. and Call Admission Control is enabled to limit the number of calls between sites. How is the issue solved without increasing bandwidth utilization on the WAN links?
Refer to the exhibit. An engineer troubleshoots why a new SIP trunk does not come up on Cisco UCM. Which action resolves this issue?
