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CompTIA 220-1001 Dumps

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Total 758 questions

CompTIA A+ Certification Exam: Core 1 Questions and Answers

Question 1

A user wants to access email and file synchronization applications on a mobile device using the same credentials Which of the following will allow the user to use the same login and password?

Options:

A.

TPM

B.

S/MIME

C.

TKIP

D.

SSO

Question 2

A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up?

Options:

A.

0

B 1

B.

5

C.

10

Question 3

A user is unable to access any LAN resources, such as network shares or printers, but Is able to surf the Internet Which of the Mowing troubleshooting steps should a technician perform FIRST?

Options:

A.

Inquire about infrastructure changes

B.

Perform a complete system backup.

C.

Document findings and actions

D.

Establish a theory of probable cause

Question 4

A company requires the ability to control, optimize, and report user network storage automatically. Which of the following cloud concepts can achieve this?

Options:

A.

Rapid elasticity

B.

Measured service

C.

On demand self-service

D.

Resource pooling

Question 5

A user is unable to stream audio from a smartphone to a house speaker. Which of the following BEST explains the reason for this issues?

Options:

A.

Bluetooth is not configured properly

B.

The smartphone is not configured for MDM

C.

The data-saving feature is enabled on the smartphone

D.

The smartphone is using a proxy or VPN

Question 6

A company has a web application that 1s in the cloud on a multitenant server. The web application is connected to a database that is also in the cloud. Which of lhe following cloud computing concepts does this describe?

Options:

A.

laaS

B.

PaaS

C.

Saas

D.

Daas

Question 7

A developer is creating a new web application but does not want to be responsible for server or infrastructure maintenance Which of the following cloud models is MOST likely to be used by the developer?

Options:

A.

Private cloud

B.

SaaS

C.

PaaS

D.

Hybrid cloud

E.

laaS

Question 8

Which of the following uses NFC to complete financial transactions?

Options:

A.

Magnetic strip

B.

Chip reader

C.

Smart card

D.

Tap-to-pay device

Question 9

Which of the following colors is used in designate a USB 3.0 connector?

A Blue

B Black

C Green

D White

Options:

Question 10

Which of the following is the purpose of a KVM switch?

Options:

A.

To allow the user to access multiple files

B.

To allow the user to utilize multiple printers

C.

To allow the user to connect to multiple networks

D.

To allow the user to control multiple computers

Question 11

A user cannot connect a mobile device to the Internet via WiFi when at home, but WiFi on the mobile device works fine when the user is at the office. The user recently installed a new router at home and used the same SSID from the old router to set up the new router. Which of the following MOST likely describes the issue with the device?

Options:

A.

The device is in airplane mode when the user is at home.

B.

The device needs to have Bluetooth enabled to connect wirelessly to the router

C.

The old network must be forgotten, and the settings need to be reconfigured.

D.

The device has a hardware issue and cannot connect to the home network.

Question 12

A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor. The technician sees both a flashing green LED and a flashing orange LED on the workstation’s NIC.

Which of the following should the technician do FIRST?

Options:

A.

Check the RJ45 end connectors, the jacks, and the ends of the run of the Cat 5 UTP cable for loose connections, pinched bends, and visible damage.

B.

Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.

C.

Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.

D.

Run continuity tests using an Ethernet cable tester to determine if any pairs are broken.

Question 13

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Options:

A.

OHCP pool configuration

B.

MAC filtering list

C.

Wireless protocol settings

D.

ONS servers

Question 14

A technician needs to determine why a PC reboots after a short period of use. The technician installs a hardware monitoring application as part of the troubleshooting process. Which of the following is the MOST likely cause of the issue?

Options:

A.

Bad sectors on the HDD

B.

Bad CMOS battery

C.

Overutilized power supply

D.

High storage utilization

Question 15

A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?

Options:

A.

RAID 5 is being used

B.

The RAID level of the disk array is 10

C.

An M 2 boot device is being used

D.

The RAID controller cache is turned on

Question 16

A power supply with a 24-pin connector is used natively on:

Options:

A.

ATX motherboards.

B.

AT motherboards.

C.

BT motherboards.

D.

ITX motherboards.

Question 17

A datacenter analyst is building a server configuration for a client, and it must be designed so that memory corruption and errors are minimized. Which of the following types of RAM would be the MOST appropriate for this system?

Options:

A.

DDR2

B.

DDR3

C.

Parity RAM

D.

ECC RAM

Question 18

A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?

Options:

A.

MicroSD

B.

15,000rpm HDD

C.

SAS SSD

D.

SATA SSD

Question 19

Which of the following ports on a firewall would a technician need to open to allow a user to log in to the system remotely via RDP?

Options:

A.

389

B.

443

C.

445

D.

3389

E.

8080

Question 20

Which of the following is the PRIMARY security concern with virtual machine escape?

Options:

A.

Cross-site scripting

B.

Compromising the hypervisor

C.

Overutilization of resources

D.

Rogue VMs installed on the hypervisor

Question 21

Which of the following can be used to collect and read the data that is generated by event error messages from several servers centrally?

Options:

A.

UTM

B.

Proxy

C.

Syslog

D.

IPS

Question 22

Which of the following connector types can be used by a fax machine? (Select TWO).

Options:

A.

RG-6

B.

RJ11

C.

RJ12

D.

RJ25

E.

RJ45

F.

RG-59

Question 23

A technician is upgrading the memory in a server. Which of the following RAM features would MOST likely be used in the server?

Options:

A.

Non-parity

B.

Unregistered

C.

Error correcting

D.

DDR4

Question 24

A technician is upgrading a lab to VDI using thin client computers. The lab previously used laptops with a Wi-Fi connection. Which of the following is required for the thin clients to operate?

Options:

A.

UPS

B.

Network cable

C.

External hard drives

D.

KVM

Question 25

An organization recently implemented a VDI and would like to purchase inexpensive all-in-one devices that access the VDI. Which of the following would a technician MOST likely recommend to the organization?

Options:

A.

Laptops

B.

Desktops

C.

Tablets

D.

Thin clients

Question 26

A company decides to use cloud computing to support IT. The solution will be owned and supported by the company without the need for a third party. Which of the following BEST describes the cloud solution the company will use?

Options:

A.

Private

B.

Public

C.

Community

D.

Hybrid

Question 27

A technician troubleshoots and fixes an issue. The technician then verifies the system is functional Which of the following is the NEXT step the technician should take?

Options:

A.

Establish a plan of action.

B.

Document the findings

C.

Establish a theory of probable cause

D.

Question the user for more information

Question 28

All static IP addresses are assigned from a central location. Which of the following is the BEST method for a technician to use to assign static IP addresses while keeping an automatic record of the addresses that have already been assigned?

Options:

A.

Set up a DHCP pool for the entire subnet and exclusions for each static IP address that is needed.

B.

Create a spreadsheet and record each IP address and the device to which it is assigned.

C.

Set up DHCP reservations for all static IP addresses that need to be assigned.

D.

Create a separate subnet for each device type on the network that needs an IP address.

Question 29

A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?

Options:

A.

The tablet overheated, and the user should stop using it

B.

The tablet was connected to the projector via the wrong video adapter

C.

The tablet was not charging due to incorrect power

D.

The tablet's battery is swollen and needs to be replaced

Question 30

Which of the following would provide power to an access point?

Options:

A.

POE injector

B.

Switch

C.

Repeater

D.

Modern

Question 31

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared. Which of the following should a technician do to troubleshoot this problem?

Options:

A.

Check the paper path for blocked sensors

B.

Replace the duplex assembly

C.

Run the printer’s internal diagnostics

D.

Verify the pickup rollers are in working order

Question 32

Which of the following is the type of address a DHCP server assigns on a network?

Options:

A.

Dynamic

B.

Static

C.

APIPA

D.

MAC

E.

Default

Question 33

An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?

Options:

A.

Hard drive S.M.A.R.T. data

B.

Event Viewer

C.

Device Manager

D.

BIOS settings

E.

Performance Monitor

Question 34

Which of the following has a P4 connector to provide a 12V output?

Options:

A.

EIDE port

B.

24-pin adapter

C.

SCSI cable

D.

eSATA cable

Question 35

Which of the following cloud models would MOST likely be described as a service in which the customer has no responsibility for application patching?

Options:

A.

IaaS

B.

SaaS

C.

Private cloud

D.

PaaS

Question 36

A user experience a paper jam when printing a 500-page, double-side report. A technician clears the paper jam and inspects the printer for any remaining paper. The technician then powers the printer for any remaining paper. The technician then powers the printer off and back on. The printers LCD display says it is ready, and cables are securely connected. The user attempts to print the report again, but the printer still does not print. It also shows no indication of any change. Which of the following troubleshooting steps should the technician attempt FIRST?

Options:

A.

Replace the drum and loner for the printer.

B.

Remove the printer memory and reseat it in the socket.

C.

Disassemble the printer body and look for further paper jams.

D.

Restart the print spooler service and inspect the queue.

E.

Try reinstalling the print driver tor the printer

Question 37

A technician is setting up a new SOHO router for a home user. The user has a media server to be accessible from the Internet while the user is traveling.

Which of the following should the technician configure to allow access to the server from the Internet?

Options:

A.

Port forwarding

B.

NAT

C.

MAC filtering

D.

QoS

Question 38

A service technician made some changes to the BIOS, and now the computer is unable to boot. Which of the following actions should the technician take to restore the default settings?

Options:

A.

Load the registry from a backup

B.

Remove the CMOS battery

C.

Perform a hard reset

D.

Completely drain the lithium-ion battery

Question 39

Which of the following devices is susceptible to broadcast storms if configured incorrectly?

Options:

A.

Access point

B.

Router

C.

Switch

D.

Cable modem

Question 40

A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment?

Options:

A.

Community

B.

Elastic

C.

Hybrid

D.

On-demand

Question 41

Ann, a user, has been unable to print Jo the network printer. While attempting to print a document, she noticed the printer was turned off. She then turned the printer on but still could not print.

The technician who Is assisting Ann asks If she rebooted her PC. but Ann says she did not have time due to a meeting. Other users who arrived to work after her are able to print successfully. The technician looks at Ann's workstation and sees the printer is grayed out. Which of the following is the MOST likely cause of this issue?

Options:

A.

The print queue is backed up and needs to be cleaned out.

B.

DHCP has assigned a new IP address to the printer.

C.

The printer is appearing as offline and needs to be set as online.

D.

A duplicate IP address Is conflicting with the printer's IP.

Question 42

A technician is building a CAD workstation for a user who will be saving files remotely.

Which of the following components are MOST important to include when configuring the system? (Choose two.)

Options:

A.

Gigabit NIC

B.

Graphics card

C.

Liquid cooling unit

D.

HDD size

E.

RAM

Question 43

A customer wants to store archived data on inexpensive optical media that will then be placed in a safe. According to the customer, each runoff of data will be between 2GB and 3GB. Which of the following devices does a technician need to install for the customer?

Options:

A.

DVD-RW drive

B.

CD-RW drive

C.

Blu-ray drive

D.

M.2 drive

E.

NVMe drive

Question 44

A technician is selecting a long VGA cable to run through the walls and ceiling to a projector. Which of the following cable features will help minimize interference with the video signal?

Options:

A.

Ferrite core

B.

Copper conductors

C.

Plenum

D.

Fiber

Question 45

A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network.

Which of the following should the company place within its network to BEST protect its users?

Options:

A.

IDS server

B.

DNS server

C.

Proxy server

D.

Syslog server

Question 46

A user is looking for software that can overlay information on objects seen through the camera of a mobile device. This is an example of.

Options:

A.

augmented reality

B.

virtual reality.

C.

geotagging

D.

artificial intelligence

E.

object character recognition

Question 47

A technician is setting up a workstation for a new user. The computer’s OS has most features disabled. The computer has graphics, network, and human input devices configured.

When a user logs onto the computer, it loads a virtual desktop with all the necessary programs. Which of the following BEST describes this type of workstation?

Options:

A.

Locked kiosk

B.

Virtual machine

C.

Thin client

D.

Hypervisor

Question 48

Joe. an office manager, Is concerned about printing and electrical costs. He requires all staff members to shut down their computers when away from their desks. He also wants to limit printer use to only times when he Is at his desk. Which of the following should Joe do lo enforce this restriction? (Select TWO).

Options:

A.

Configure the printer on WIFI In Joe's office.

B.

Enable file and printer sharing on Joe's computer.

C.

Enable cloud printing on the punier using Joe's email account.

D.

Disable print spooling on all other users' computers.

E.

Install the printer via USB to Joe's computer.

F.

Connect the printer through Ethernet at Joe's desk.

Question 49

A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists Which of the following is the MOST likely cause of the

Options:

A.

Backed-up print queue

B.

Printer driver

C.

Fuser temperature

D.

Low-quality paper

Question 50

Virtual machines hosted in the cloud that are used by developers to code applications are an example of:

Options:

A.

FaaS

B.

BaaS

C.

PaaS

D.

SaaS

E.

IaaS

Question 51

Which of the following wireless networking protocols includes a standardized version of the technology known as beamforming?

Options:

A.

802.11a

B.

802.11ac

C.

802.11 n

D.

Bluetooth

E.

Z-Wave

Question 52

A technician needs to connect a user to a network share on the server Which of the following ports should the technician allow through the firewall?

Options:

A.

67

B.

137

C.

143

D.

445

E.

3389

Question 53

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Options:

A.

5.5V

B.

12V

C.

120V

D.

220V

Question 54

You need to configure your mobile device to send and receive electronic messages from your company.

You must use the company’s WLAN as all e-mail services are on default non-secure ports.

The company’s WLAN is broadcasting across the company for easier access.

Users must authenticate to the server with the same credentials in order to send and receive email.

Authentication should be enforced in the settings of the mobile device using the following parameters:

  • Username: tech@techies.com
  • Password: P@$$w0rd
  • Outgoing server: mail.techies.com
  • Incoming server: pop3.techies.com
  • Company SSID: Techies
  • Security Key: CA:FE:33:71:00

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria and support the strongest encryption available.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

as

as

as

as

as

as

as

as

Options:

Question 55

Ann, a user, lost her mobile phone while traveling and discovered she did not have a backup of the flies on the phone After obtaining a new phone, Ann wants to ensure she has a backup of her phone In case she loses It again. Which of the following is the BEST protection against the loss of phone data?

Options:

A.

Synchronize to another phone.

B.

Synchronize to a memory card

C.

Synchronize to cloud storage.

D.

Synchronize to a desktop PC.

Question 56

A user is participating in a weight-loss challenge and needs to keep track of fitness activities, locations, distances, and calories burned during a specific time period. The user wants to be able to listen to music while

participating in the challenge.

Which of the following would the user MOST likely need to purchase to meet these requirements?

Options:

A.

Smartphone

B.

Fitness application

C.

AR headset

D.

Fitness tracker

Question 57

Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?

Options:

A.

Change the synchronization frequency to push only.

B.

Install and configure a third-party email application on the phone.

C.

Perform a factory reset of the phone and reconfigure email.

D.

Increase the number of days email is synced to the phone.

Question 58

A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and

a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows:

* Windows 7 VM with 4GB RAM and 200GB HDD

* Linux VM with 16GB RAM and 200GB HDD

* Linux VM with 2GB RAM and 100GB HDD

Which of the following should the technician recommend to the developer FIRST?

Options:

A.

Increase the HDD in the virtual host

B.

Install an additional NIC and configure teaming

C.

Upgrade the network cabling to Cat 6

D.

Increase the memory in the virtual host

Question 59

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.

Which of the following should the technician do NEXT to troubleshoot this problem?

Options:

A.

Confirm that the laptop wireless card is turned on.

B.

Confirm that the laptop is in range for the access point.

C.

Confirm that the correct wireless network is selected.

D.

Confirm the user’s network login ID and password.

Question 60

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

Options:

A.

Check for firmware updates

B.

Configure extended display mode

C.

Replace the external monitor

D.

Adjust the laptop’s BIOS settings

Question 61

The touch-screen feature on a Windows device has stopped working.

Which of the following should the technician check FIRST?

Options:

A.

Device Manager

B.

Performance Monitor

C.

System configuration

D.

Digitizer settings

Question 62

An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

Options:

A.

Tethering

B.

Near field communication

C.

Wireless LAN

D.

Virtual private network

Question 63

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.

Which of the following would be the BEST way for a technician to assist Joe?

Options:

A.

Log into the same email provider on the new device, and restore the contacts and dates.

B.

Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar.

C.

Back up the old mobile device to a PC, and import the contacts and schedule from the PC.

D.

Use NFC to transfer all compatible data from one device to the other.

Question 64

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.

Which of the following is the BEST way for the technician to allow access to the printer?

Options:

A.

Create a share on the manager’s computer and give the users rights to the share.

B.

Install the printer on the users’ desktops and point it to the IP address of the manager’s computer.

C.

Purchase a wireless printer so the users can access the printer via network.

D.

Provide flash drives to the users so they can transfer data to the manager’s computer for printing.

Question 65

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

Options:

A.

Remove the case and organize the parts.

B.

Document the screw locations.

C.

Search the Internet for repair tutorials.

D.

Consult colleagues for advice.

E.

Place the device in rice for a few days.

Question 66

An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

Options:

A.

Clean out the charging port on the device

B.

Replace the mobile device’s battery

C.

Issue a new charging cable to the employee

D.

Send the device for service and give the employee a loaner

Question 67

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.

Which of the following steps should the technician take to address these issues? (Choose two.)

Options:

A.

Update the video drivers on the laptop.

B.

Increase the projector contrast.

C.

Replace the original laptop.

D.

Change the aspect ratio on the projector.

E.

Replace the bulb in the projector.

F.

Modify the laptop’s display resolution.

Question 68

A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

Options:

A.

The disk has already been finalized

B.

The files are encrypted

C.

There is a corrupt file on the hard drive

D.

The files are not compatible with the type of disk used

Question 69

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?

Options:

A.

Remove the static IP configuration from the desktop.

B.

Set the laptop configuration to DHCP to prevent conflicts.

C.

Replace the network card in the laptop, as it may be defective.

D.

Bridge the LAN connection between the laptop and the desktop.

Question 70

A technician needs to call a user’s cellular provider to troubleshoot a network speed issue with the user’s mobile device. Which of the following technologies is the technician troubleshooting?

Options:

A.

Long-term evolution

B.

Near-field communication

C.

Radio frequency ID

D.

Z-wave

Question 71

A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST?

Options:

A.

Verify the ribbon is correctly aligned to the label

B.

Run a label calibration

C.

Remove stuck labels from the print path

D.

Replace the print head

Question 72

A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?

Options:

A.

See if the same application fails on another workstation

B.

Go into the firewall and open the port

C.

Verify system functionality on the user’s workstation

D.

Document the issue for future reference

Question 73

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.

Which of the following will resolve the issue?

Options:

A.

Set up the user’s computer to act as a print server.

B.

Configure the printer to use the Internet printing protocol.

C.

Ensure the user’s computer is set to DHCP.

D.

Connect the printer to the company wireless network.

Question 74

A customer is using a cloud storage program that maintains a copy of local file on the cloud storage servers. The WF network is not very fast, and the customer users bandwidth intensive video streaming all day. Which of the following parameters should be adjust to keep the cloud storage program from using too much bandwidth?

Options:

A.

Synchronization settings

B.

Wireless settings

C.

Video streaming settings

D.

QoS settings

Question 75

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Options:

A.

Correct WiFi password

B.

Frequency

C.

Antenna power level

D.

SSID

Question 76

A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

Options:

A.

Bezel

B.

Hinge

C.

Motherboard

D.

Digitizer

Question 77

Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

Options:

A.

DNS

B.

DHCP

C.

Proxy

D.

Web server

Question 78

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

Options:

A.

Virtual security

B.

Virtual storage

C.

Virtual CPU

D.

Virtual switch

E.

Virtual RAM

Question 79

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.

Which of the following should the technician perform FIRST to troubleshoot the problem?

Options:

A.

Replace the write cache battery.

B.

Check the event log any cache issues.

C.

Clear the RAID configuration file and restart the PC.

D.

Replace the RAID controller write cache module.

Question 80

The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

Options:

A.

hybrid

B.

private

C.

public

D.

community

Question 81

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

Options:

A.

WAN

B.

PAN

C.

LAN

D.

MAN

Question 82

A user wants to print a large job on both the front and back sides of the paper.

Which of the following settings should the technician advise the user to change in the printer settings?

Options:

A.

Collate

B.

Orientation

C.

Duplex

D.

Transparency

Question 83

Which of the following channels would commonly be used on an 802.11 wireless network?

Options:

A.

6

B.

17

C.

802

D.

8080

Question 84

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.

Which of the following server types should the technician log in to in order to resolve the problem?

Options:

A.

DNS server

B.

DHCP server.

C.

Proxy server

D.

RADIUS server

Question 85

The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It , makes unusual sound when pressing the power button.

A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source. Which of the following BEST explains the cause of this problem?

Options:

A.

There is insufficient power to the computer

B.

There is back screen on system boot.

C.

The computer is overheating.

D.

The error beep codes on POST.

Question 86

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Options:

A.

Configure the email account as a POP3 connection

B.

Ensure the SSL/TLS option is being used

C.

Check that the account password is still valid

D.

Make sure the smartphone is not in airplane mode

Question 87

Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will MOST likely fix this issue?

Options:

A.

Pair the devices

B.

Set the SSID

C.

Update the smart wearable device firmware

D.

Enable NFC

Question 88

A technician purchases several monitors that are equipped with all modem video connectors. The technician wants to daisy chain these monitors together to extend the desktop of the OS. Which of the following cables would the

technician MOST likely use to accomplish this?

Options:

A.

VGA

B.

DisplayPort

C.

HDMI

D.

Dv

Question 89

A technician has just completed the assembly of a new computer. While testing the system, the technician discovers the front panel USB ports are not working, although the back USB ports are functional. Which of the following is the MOST likely cause of the issue?

Options:

A.

An unplugged internal connector

B.

Missing device drivers

C.

An undersized power supply

D.

Disabled ports in the BIOS

Question 90

A user was working on several documents located at \\\networkshare\ files and was able to save them before taking a break. The user returned and attempted to open the network path but then

received the following error message: File location is invalid The user was also unable to access Internet sites. A technician began troubleshooting and was able to ping the file server by IP

address. Which of the following issues was the user MOST likely experiencing?

Options:

A.

The DNS server was unreachable.

B.

The NTP server was not available.

C.

The DHCP lease had expired.

D.

The APIPA address was incorrect.

Question 91

A technician needs to select and install network cabling in an office ceiling. The technician was told the space above the ceiling is part of the air conditioning return system. Which of the following cable features is MOST likely to be a safety requirement?

Options:

A.

Plenum insulation

B.

Category number

C.

Transmission limitations

D.

Shielded twisted pair

Question 92

Which of the following colors is used to designate a USB 3.0 connector?

Options:

A.

Blue

B.

Black

C.

Green

D.

White

Question 93

Which of the following connectors would be used to connect the cable leading to the power supply to an IDE hard disk drive?

Options:

A.

SCSI

B.

Lightning

C.

BNC

D.

Molex

Question 94

Which of the following cloud computing concepts is used when a company increases the number of web servers during peak usage times?

Options:

A.

Resource pooling

B.

Application streaming

C.

Rapid elasticity

D.

Measured service

Question 95

A customer works from home and uses business applications on a basic workstation. The customer wants to

turn the workstation into a gaming workstation. Which of the following components would need to be installed to

accomplish this task?

Options:

A.

A hypervisor

B.

A TPM solution

C.

A high-end processor

D.

A RAID 1 array

Question 96

An inkjet printer shows a print-head quality problem. The user replaces the print head, and then the printer is online and indicates no errors. Users then report text documents print fine, but color charts are not correct. Which of the following should be checked FIRST?

Options:

A.

The color ink cartridges are from the printer manufacturer.

B.

The print quality is set to best.

C.

The print head alignment check passes.

D.

Print drivers are up to date.

Question 97

Employees are reporting the image on the screen in a conference room is too wide at the top and too narrow at the bottom. A technician tries to adjust the resolution but is unsuccessful. Which of the following settings should the technician adjust NEXT?

Options:

A.

Contrast

B.

Pincushion

C.

Brightness

D.

Keystone

Question 98

A thin client in a VDI environment receives the OS by connecting to the network through a number of devices. Which of the following is FIRST in the chain?

Options:

A.

NIC

B.

Router

C.

VLAN

D.

Switch

Question 99

A technician will be installing a workstation with virtualization software. On which of the following system requirements should the technician focus? (Select TWO).

Options:

A.

BD-R

B.

GPU

C.

RAM

D.

LAN

E.

SATA

F.

CPU

Question 100

Which of the following MOST accurately explains what a VPN connection represents?

Options:

A.

An encrypted set of packets meant to pass information between virtual layer networks

B.

An encrypted channel connecting two PANs over a private LAN

C.

An encrypted channel connecting two LANs over a public WAN

D.

An encrypted channel connecting two MANs over a public WAN

Question 101

A technician is working on a PC that randomly crashes The PC is configured with multiple RAM modules, and the technician determines the RAM is causing the crashes Which of the following is the BEST way to solve the issue while minimizing the cost of repair?

Options:

A.

Purchase an OEM replacement set of RAM

B.

Replace the RAM modules with the cheapest available

C.

Upgrade the RAM to be configured with the fewest number of modules

D.

Test each RAM module individually and only replace the bad one

Question 102

Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?

Options:

A.

Swap HDDs and see if the laptop will boot with a known-good HDD.

B.

Reseat the CPU in its socket and attempt to boot again

C.

Test the laptop with a known-good power adapter

D.

Replace the laptop battery cells and attempt to boot again

E.

Remove the memory and test with known-good memory.

Question 103

A technician is building a new PC and needs to install RAM. The motherboard has four slots, which are

grouped in pairs. Which of the following types of RAM would be MOST appropriate?

Options:

A.

Single channel

B.

Dual channel

C.

Triple channel

D.

Quad channel

Question 104

A new loT device was physically installed but the user has been unable to set it up from a smartphone Other loT devices can be managed on the network via a smartphone A technician notices the following services are disabled

• NFC

• Mobile data

• Location services

• Bluetooth

• Mobile hotspot

• Paver-save mode

• Printing

• Airplane mode

which of the following should the technician do to allow the user to complete the setup process?

Options:

A.

Enable Bluetooth

B.

Modify power-save mode settings

C.

Turn on airplane mode.

D.

Configure location services.

Question 105

A user is working on a Windows laptop in a conference room that has connectivity to a large-screen TV The user attempts to connect to the TV using HDMI and VGA cables, but video does not display on the TV Which of the following is the MOST likely cause of the issue?

Options:

A.

The TV resolution does not match the laptop

B.

Screen mirroring is disabled

C.

The screen brightness is set too low

D.

There is a bad composite cable

Question 106

Which of the following network types is used to provide network connectivity between remote branch offices?

Options:

A.

PAN

B.

LAN

C.

WMN

D.

WLAN

E.

WAN

Question 107

A technician has been asked to find a productivity application that will store data in a single-tenant environment Which of the following cloud models should the technician recommend?

Options:

A.

Hybrid

B.

Private

C.

Community

D.

Public

Question 108

Which of the following server roles would be used to host mapped drives on a corporate network?

Options:

A.

Webserver

B.

File server

C.

DNS server

D.

Mail server

Question 109

A technician installed a new printer for a client and successfully printed a test page. The next day. the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue?

Options:

A.

If the device appears in the Device Manager

B.

If the correct printer driver is selected

C.

If the printer's onboard memory is low

D.

If the Windows Print Spooler service is running

Question 110

Which of the following is typically used for monitoring?

Options:

A.

IMAP

B.

SMTP

C.

SNMP

D.

CIFS

Question 111

A bank has 20 branch locations that are connected to each other via a fouler at each one. Which of the following network types is MOST likely being used?

Options:

A.

WMN

B.

LAN

C.

PAN

D.

WAN

Question 112

A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal?

Options:

A.

Duplex printing

B.

Portrait orientation

C.

Decreased resolution

D.

Forced collating

Question 113

A device has an IP address of fe80:2efa:57a2::35a7. Which of the following BEST describe this address? (Select TWO).

Options:

A.

Link local

B.

Broadcast

C.

Multicast

D.

IPv4

E.

IPv6

F.

APIPA

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Total 758 questions