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CompTIA 220-1201 Dumps

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Total 462 questions

CompTIA A+ Core 1 Exam (2026) Questions and Answers

Question 1

Which of the following is a key characteristic of cloud computing that ensures resources are dynamically distributed to meet varying workloads?

Options:

A.

Hybrid deployment

B.

Elasticity

C.

Multitenancy

D.

Metered utilization

Question 2

Which of the following can be used by a mobile device to access a secure building?

Options:

A.

Hotspot

B.

Near-field communication

C.

Infrared scanner

D.

Geolocation

Question 3

A financial institution ' s application sends a notification to customers when a nearby store accepts contactless payments. Which of the following should be enabled so the application works as intended? (Select two)

Options:

A.

MDM

B.

Contact syncing

C.

Bluetooth

D.

Hotspot

E.

NFC

F.

Location services

Question 4

Which of the following is a characteristic of a Type 1 hypervisor?

Options:

A.

Host OS required

B.

Bare-metal server installation

C.

Lightweight OS

D.

Local configuration options

Question 5

A technician needs to replace a laptop ' s display assembly. Which of the following should the technician do to complete this task?

Options:

A.

Reattach the heat sinks

B.

Reconnect the wireless antennas

C.

Install a new CPU fan

D.

Reset the BIOS to default settings

Question 6

A technician needs to replace the connector on a data cable that uses two pairs of wires. Which of the following connectors should the technician use?

Options:

A.

RJ11

B.

F-type

C.

ST

D.

Molex

Question 7

A client requests a new computer for high-performance video editing and virtual reality applications. The technician must select a compatible motherboard for an Intel Core i9 processor and multiple graphics cards. Which of the following should the technician do to meet the client ' s needs?

Options:

A.

Choose a cooling system capable of handling high thermal output.

B.

Use DDR3 RAM for increased compatibility.

C.

Verify there are two PCIe x1 slots for additional devices.

D.

Select a motherboard with integrated graphics to support video output.

Question 8

A technician is configuring an organization ' s managed switch to prevent other users on the same switch from accessing the accounting department. Which of the following should the technician configure to accomplish this task?

Options:

A.

Virtual LAN

B.

DHCP reservations

C.

Content filtering

D.

Port security

Question 9

Which of the following is primarily used to connect different networks?

Options:

A.

Controller

B.

Bridge

C.

Hub

D.

Router

Question 10

An administrator for a wireless network is planning the company ' s floor plan using a heat map. Which of the following types of networks is the administrator configuring?

Options:

A.

SAN

B.

PAN

C.

MAN

D.

WLAN

Question 11

Which of the following RAM characteristics allows for the most data bandwidth?

Options:

A.

CAS latency

B.

ECC

C.

High clock speed

D.

Dual channel

Question 12

An administrator must configure a server that prioritizes data availability. Because the server will be accessed by many users, the administrator must also consider performance. Which of the following RAID levels best meets these requirements within a single array?

Options:

A.

1

B.

0

C.

5

D.

10

Question 13

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

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Question 14

A company rolls out a mandatory OS update to all PCs. A legacy application that one department uses does not function on the new OS and is EOL. Which of the following should a technician suggest to solve the issue with minimal data loss, expense, and disruption to the users?

Options:

A.

Setting up a bare-metal hypervisor to isolate the outdated OS

B.

Moving to a supported system under a Type 2 hypervisor

C.

Upgrading to an alternative product and importing the data

D.

Uploading the database to a private cloud

Question 15

Which of the following is a characteristic to consider when selecting a satellite internet connection?

Options:

A.

Necessary proximity to urban infrastructure

B.

eSIM requirement

C.

Line of sight to nearby tower

D.

Increased latency

Question 16

After a data breach, an affected file server is reimaged and must have the data restored. The server array is configured as RAID 6. The technician restoring the data notices that the data transfer is sluggish and restarts the server. After restarting the server, the technician continues the restore process and sees one red LED in the drive array. Which of the following should the technician do next to remediate the issue?

Options:

A.

Reconfigure the RAID array

B.

Run a S.M.A.R.T. test

C.

Reinstall the controller drivers

D.

Replace the failed drive

Question 17

Which of the following is a benefit of application virtualization?

Options:

A.

Better compatibility

B.

Reduced network latency

C.

Secure telnet access

D.

Metered utilization

Question 18

A user ' s monitor shows strange colored lines and flickers when adjusting the brightness. The user requires the device for daily professional tasks. Which of the following should a technician do to effectively address the screen issue, given cost and urgency considerations?

Options:

A.

Suggest the user use a secondary monitor for essential tasks

B.

Conduct a factory reset to eliminate software issues

C.

Install a screen protector to minimize flickering

D.

Check for loose connections on the display

Question 19

A specialist needs to configure a computer so that it will not boot up using any non-trusted or unsigned external devices that are connected to the computer. Which of the following should the specialist configure?

Options:

A.

BIOS password

B.

Secure Boot

C.

USB settings

D.

Single sign-on

Question 20

Which of the following is used to implement PoE?

Options:

A.

Modem

B.

Range extender

C.

Media converter

D.

Injector

Question 21

An end user is printing, but the image is being cut off because the paper is too small. The user did put the correct type of paper in the printer. Which of the following should the user change first?

Options:

A.

The image size

B.

The quality of the image

C.

The tray settings

D.

The file type

Question 22

A server that is crucial for daily operations is experiencing degraded performance. Upon investigation, a technician sees that one of the drives in a RAID 5 configuration shows a failure alert. The system must remain online during business hours, and the controller does not support hot swapping. Which of the following should the technician do to solve the issue?

Options:

A.

Update the RAID controller firmware to support hot swapping

B.

Implement a software-based RAID solution

C.

Change the drive during off-peak hours

D.

Replace the drive with a cold-swappable drive

Question 23

A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

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Question 24

A help desk technician investigates a laser printer issue. Smudges are appearing on the printed pages, but they are not present on the document that was sent to the printer. Which of the following should the technician do first to diagnose the issue?

Options:

A.

Use a different kind of printing paper.

B.

Inspect the printer drum.

C.

Update the printer firmware.

D.

Replace the toner.

Question 25

A company ' s directory services server is located on premises. Which of the following best describes the directory services infrastructure?

Options:

A.

Hybrid cloud

B.

Private cloud

C.

Public cloud

D.

Community cloud

Question 26

Which of the following RAM characteristics allows for recovery from data faults in memory modules?

Options:

A.

Capacity

B.

Speed

C.

ECC

D.

DDR

E.

Parity

Question 27

A company is separating its accounting department’s network from its customer service department’s network. Which of the following will accomplish this task?

Options:

A.

VPN

B.

DNS

C.

VLAN

D.

DHCP

Question 28

A company updates its office with a new multifunction printer. Users report issues when they try to use scan-to-email functionality. The technician must ensure this feature is properly enabled. Which of the following should the technician do to resolve this issue?

Options:

A.

Adjust the SMTP server configurations for email.

B.

Check the printer ' s IP address configuration.

C.

Install the printer ' s driver software on all computers.

D.

Configure user authentication settings for email access.

Question 29

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution

from the drop-down menu. Each option may be used more than once.

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Question 30

A technician is building a custom CAD workstation with a high-end graphics card. The customer requests that the system has the highest possible stability. Which of the following is the best choice for the power supply?

Options:

A.

UPS

B.

Redundant

C.

Surge protector

D.

Modular

Question 31

A technician is migrating an application server to another server. Which of the following DNS records should the technician create to ensure seamless connectivity?

Options:

A.

TXT

B.

SPF

C.

DKIM

D.

CNAME

Question 32

A user reports poor performance on the application server.

INSTRUCTIONS

Click on Server 1 and Server 2 and review the information presented in each chart to

determine which drives need to be replaced.

Select the appropriate replacement drive that should be used, for the least performance degradation to the server.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Options:

Question 33

Which of the following describes the difference between routers and switches?

Options:

A.

Routers are programmable; switches are not programmable.

B.

Switches connect devices within a network; routers connect networks.

C.

Switches are programmable; routers are not programmable.

D.

Routers connect devices within a network; switches connect networks.

Question 34

Which of the following is most commonly used to increase 802.11 wireless throughput speed?

Options:

A.

Licensed bands

B.

Maximum transmission unit

C.

Transmit power

D.

Channel width

Question 35

Which of the following video cables uses an analog signal?

Options:

A.

DVI

B.

VGA

C.

USB-C

D.

HDMI

Question 36

Which of the following virtualization concepts is suitable for a development team that requires a bare minimum platform to run web applications with the capability to dispose and redeploy as needed?

Options:

A.

Containers

B.

IaaS

C.

SaaS

D.

Desktop virtualization

Question 37

An office manager reports that a printer is experiencing performance issues. Printouts

are smudging when they are handled, and, recently whenever they need to print legal

sized documents, the paper jams before anything is printed on it.

The following paper sizes are used:

Letter (8.5x11in/21.59x27.94cm)

Legal (8.5x14in/21.59x35.56cm)

Oversized (11x17in/27.94x43.18cm)

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INSTRUCTIONS

Using the dropdown menus, select from the

available printer parts to replace only the

faulty components on the office printer to

resolve the stated issues.

If at any time you would like to bring back

the initial state of the simulation, please click

the Reset All button.

Options:

Question 38

Which of the following supports the most devices due to its status as a legacy technology?

Options:

A.

2.4GHz

B.

5GHz

C.

6GHz

D.

NFC

Question 39

A shared printer frequently jams, especially when printing double-sided documents. The paper size is standard office A4. The printer is used regularly throughout the day. Which of the following actions should the technician take to address the paper jamming issue?

Options:

A.

Clean the feed rollers

B.

Use a different paper weight

C.

Replace the fuser unit

D.

Change the toner cartridge

Question 40

Which of the following is used to assign an IP address to a network PC?

Options:

A.

VLAN

B.

DNS

C.

DHCP

D.

TCP

Question 41

A company’s directory services server is located on premises. Which of the following best describes the directory services infrastructure?

Options:

A.

Hybrid cloud

B.

Private cloud

C.

Public cloud

D.

Community cloud

Question 42

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

INSTRUCTIONS

Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Options:

Question 43

Employees report that a shared laser printer has difficulty printing on thick paper. A technician verifies that the printer works as expected on standard paper, but output on thick paper is easily smudged when touched. Which of the following should the technician do first?

Options:

A.

Install a maintenance kit

B.

Change the fuser temperature

C.

Clean the transfer roller

D.

Install an OEM toner cartridge

Question 44

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once

High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation. The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

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Question 45

A technician adds the NTP service to a server and configures all network computers to that service. Which of the following is the technician most likely trying to achieve?

Options:

A.

Defined network transport protocols

B.

Enabled print services on the server

C.

Synchronized system clocks

D.

Defined server options in DHCP

Question 46

When a customer tries to connect a projector to a laptop in a conference room, the customer is only able to see part of the laptop ' s screen projected onto the wall. Which of the following should a technician do first to troubleshoot this issue?

Options:

A.

Extend the desktop

B.

Change the resolution

C.

Mirror the desktop

D.

Switch the input source

Question 47

Which of the following storage devices is most suitable for quick data access and retrieval speeds on a laptop?

Options:

A.

SATA M.2

B.

NVMe SSD

C.

Optical disk

D.

7,200rpm HDD

Question 48

An employee is on a business trip and needs to upload daily conferences and meetings to the company ' s intranet. The uploading process is successful but was faster in the past.

Which of the following is the most likely reason for the slowdown?

Options:

A.

Wireless is turned off.

B.

5G is disabled.

C.

Roaming is turned on.

D.

Data is being throttled.

Question 49

Which of the following cable types is a video-only connection?

Options:

A.

DisplayPort

B.

HDMI

C.

USB-C

D.

DVI

Question 50

A user reports that a network printer has frequent paper jams. The technician examines the printer and finds no obvious obstructions or foreign objects in the paper path. Which of the following should the technician do to resolve the issue?

Options:

A.

Check for firmware updates specific to the printer model

B.

Inspect and replace the printer rollers

C.

Reseat the fuser assembly

D.

Clean the printer ' s corona wire

Question 51

Which of the following describes an advantage of mini-LED displays over OLED displays?

Options:

A.

Increased contrast

B.

No backlight

C.

Improved viewing angle

D.

Decreased burn-in

Question 52

A company needs to print several copies of a multipage document with the least consumption of resources possible. Which of the following settings will best accomplish this task?

Options:

A.

Duplex

B.

Orientation

C.

Tray settings

D.

Quality

Question 53

A user receives a warning message on their tablet that states, " You are locked out due to unlawful activity. " The user was shopping for clothes online. Which of the following should a technician try first?

Options:

A.

Force close all running applications on the device

B.

Replace the tablet with a newer device

C.

Reset the device to default settings

D.

Restart the device

Question 54

A third-party contractor recently installed a new switch, router, and cabling for a small

corporate office. After the installation, users started experiencing issues connecting to

resources over the network.

INSTRUCTIONS

Click on each PC and server to review outputs. From the remediation section on

the right, select an issue and solution for each device.

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Question 55

A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer.

Once the UPS stopped beeping, all functioning devices also turned off.

In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.

INSTRUCTIONS

-

Based on the customer ' s requirements, connect the customer ' s devices to the proper outlets. Select the power source for the Surge Protector and UPS. This may require reselecting dropdowns or removing tokens.

Each token may only be used once.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Options:

Question 56

A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary.

INSTRUCTIONS

Part 1

For each cable type, click the (+) to select the appropriate connector and tool.

part 2

An access point was moved and no longer has connectivity. Connect the access point, patch panel, and switch by clicking the (+) to select the appropriate cable end for each corresponding location to create a link.

The link will be visible after making the second selection of each pair.

Cable ends may be used multiple times, and all placeholders will be filled.

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Question 57

Which of the following technologies is the best way to reduce hardware costs in a data center by allowing multiple operating systems to run on a single physical server?

Options:

A.

Containerization

B.

Cloud computing

C.

Virtualization

D.

Remote desktop services

Question 58

User at site A is reporting dropped VolP calls when using a softphone application.

However, users at site B are not experiencing any issues. The VolP provider has a tool to troubleshoot connectivity Issues.

Click on each tab to investigate the cause of the dropped calls. In Part 1, type help in each terminal to view a list of available commands. Then, select the correct answer for each question. In Part 2, make unnecessary network configuration changes to resolve

reported issue.

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Question 59

After a laptop display panel was replaced recently, the laptop has had difficulty staying connected to Wi-Fi. Which of the following is most likely causing the issue?

Options:

A.

The internal antenna has been damaged

B.

Airplane mode is enabled

C.

The inverter is not connected

D.

The wireless drivers have not been updated

Question 60

A user is trying to present a video in a conference room. The video appears when the user connects the computer to the TV display with an HDMI cable. However, there is no sound coming through. The computer and TV volumes are at 50%. Which of the following should the user perform next?

Options:

A.

Adjust the volume settings

B.

Swap the HDMI cable

C.

Reinsert the HDMI cable

D.

Verify the audio output assignment

Question 61

Which of the following protocols is used for sending emails?

Options:

A.

POP3

B.

IMAP

C.

LDAP

D.

SMTP

Question 62

A user ' s computer is connected to a docking station at their desk. The user cannot access the department file servers even though the docking station has a hardwired connection. Which of the following steps should a technician take to restore the user ' s access?

Options:

A.

Update the docking station firmware.

B.

Restart the computer.

C.

Disable Wi-Fi.

D.

Replace the Ethernet cable.

Question 63

Which of the following is the best option to maintain a stable, tethered connection between a cell phone and a laptop?

Options:

A.

Bluetooth

B.

USB

C.

Hotspot

D.

NFC

Question 64

A technician is attaching additional internal USB ports to a motherboard. In which of the following locations will the technician most likely connect these ports?

Options:

A.

TPM

B.

Header pinouts

C.

M.2 connector

D.

Expansion slots

Question 65

A company requires a storage solution that combines performance and redundancy for a main database server with high levels of read/write operations. Which of the following storage configurations best meets these requirements?

Options:

A.

RAID 0

B.

RAID 5

C.

RAID 6

D.

RAID 10

Question 66

Which of the following devices forwards data between different networks by analyzing the headers of packets?

Options:

A.

Hub

B.

Router

C.

Repeater

D.

Unmanaged switch

Question 67

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.

The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.

INSTRUCTIONS

Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly

There are 3 steps and the simulation starts on step 1.

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Question 68

Which of the following display technologies is known for offering the highest contrast ratios?

Options:

A.

LCD

B.

LED

C.

OLED

D.

QLED

Question 69

Which of the following connections would be used to send a print job from a mobile device to a wireless multifunction printer (MFP)?

Options:

A.

NFC

B.

Hotspot

C.

Infrared

D.

USB

Question 70

A salesperson is unable to reach the internet from a home office PC A support technician wants to verify the router is receiving a valid public IP address Which of the Wowing is a valid public IP address in this scenario?

Options:

A.

10.254.128.11

B.

66.157.195.20

C.

172.16.0.30

D.

192.168 1.50

Question 71

A user on the edge of a building reports slow Wi-Fi and intermittent drops. Which action will solve the issue?

Options:

A.

Enable the 5GHz band

B.

Run ipconfig /flushdns

C.

Upgrade laptop to Wi-Fi 6 NIC

D.

Install additional wireless APs around the location

Question 72

Which of the following is the best to use to stream real-time video from a network camera?

Options:

A.

UDP

B.

TCP

C.

FTP

D.

RDP

Question 73

Which of the following statements is true when comparing DDR3 RAM and DDR4 RAM?

Options:

A.

DDR4 offers faster data transfer rates compared to DDR3.

B.

DDR3 is capable of achieving higher bandwidth than DDR4.

C.

DDR4 operates at a higher voltage than DDR3.

D.

DDR3 is better suited for low-power environments than DDR4.

Question 74

A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

Options:

A.

The pickup rollers

B.

The corona wire

C.

The document feeder

D.

The drum assembly

Question 75

Which of the following drive interfaces is typically used in server systems but not in home computers?

Options:

A.

NVMe

B.

SAS

C.

SATA

D.

PCIe

Question 76

A programmer needs to run a virtual machine on their laptop to test an application. Which of the following virtualization technologies is the best way to accomplish this goal?

Options:

A.

Containerization

B.

Hypervisor

C.

Virtual desktop infrastructure

D.

Emulation

Question 77

A developer wants to ensure their critical data is protected from hard drive failure. Their workstation has two hard drives. Which RAID level should they use?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

Question 78

Which of the following is used to confirm that a physical port is working?

Options:

A.

Network tap

B.

Crimper

C.

Patch panel

D.

Loopback plug

Question 79

A computer training institute needs to implement multiple VLANs that must:

• Connect to each other with minimum hardware

• Communicate traffic at wire speed

Which of the following is the most suitable?

Options:

A.

Web application firewall

B.

DDoS appliance

C.

Layer 3 switch

D.

Router

Question 80

A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues?

Options:

A.

Enable QoS in the router

B.

Configure PoE on the switch

C.

Change the encryption from WPA3 to WPA2

D.

Turn on MAC address filtering

Question 81

A technician has built a new computer. On the initial startup, the computer passes POST but will not turn on the operating system. Which of the following components has failed?

Options:

A.

Audio card

B.

CPU

C.

Power supply

D.

HDD

Question 82

A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the technician cannot install any new hardware on the phone. Which of the following will the technician require so the phone can connect to a different provider?

Options:

A.

USB-C

B.

SD card

C.

eSIM

D.

MDM

Question 83

Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway. Which of the following should a technician do to address this concern?

Options:

A.

Set up a PIN for user authentication at the printer

B.

Relocate the printer to an unused office space

C.

Configure printing of sensitive data through a specific tray

D.

Schedule print jobs to be released at certain times

Question 84

A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

Options:

A.

Fuser

B.

Drum

C.

Developer roller

D.

Discharge lamp

Question 85

Which of the following is a characteristic of an NVMe drive?

Options:

A.

M.2 interface

B.

3.5in (8.9cm) external

C.

7,200rpm

D.

Molex connector

Question 86

Which of the following network services is used to assign an IP address to a network host?

Options:

A.

DHCP

B.

DNS

C.

LDAP

D.

SMTP

Question 87

A user is unable to access secure applications on their tablet when working from home a couple days per week, but the applications work when in the office. Which of the following services most likely needs to be reconfigured to allow for remote work?

Options:

A.

Global Positioning System

B.

Mobile device management

C.

Wi-Fi Protected Access

D.

Near-field communication

Question 88

Which of the following best represents the purpose of NFC?

Options:

A.

Wired connections between several devices

B.

Short-distance wireless connections between two devices

C.

Wireless connections between multiple devices at once

D.

Direct connection of two computers for file sharing

Question 89

Which of the following tools is best to track where an Ethernet cable is patched?

Options:

A.

Crimper

B.

Punchdown tool

C.

Cable stripper

D.

Toner probe

Question 90

A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?

Options:

A.

SATA drive connections

B.

Liquid cooling

C.

Modular power supply

D.

Wireless NIC

Question 91

Which of the following devices is designed specifically to allow multiple network devices to communicate across a single platform?

Options:

A.

NIC

B.

Firewall

C.

Switch

D.

Routers

Question 92

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Options:

A.

Malfunctioning power supply

B.

Damaged charge port

C.

Swollen battery

D.

Broken screen

Question 93

Which of the following best describes a Type 2 hypervisor?

Options:

A.

It works as a firewall to control network traffic.

B.

It interacts with the underlying hardware.

C.

It runs on a host operating system.

D.

It brings higher CPU capabilities to virtual machines.

Question 94

A small company recently added VoIP through its ISP. Users report intermittent call quality issues during peak hours. Which of the following steps should the IT administrator take to solve the issue?

Options:

A.

Configure the VLAN to split services.

B.

Route calls through a gigabit port.

C.

Install a shielded network cable.

D.

Increase the VoIP bit rate.

Question 95

A user has two SSDs of the same size in their PC. The user wants to configure both SSDs to have a copy of all data so there will be no data loss if one drive fails. Which of the following is this an example of?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

Question 96

A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

Options:

A.

Replace the keyboard.

B.

Replace the key switch

C.

Replace the circuit board.

D.

Replace the keycap

Question 97

Which of the following types of RAM is most likely used in data centers and in high-performance machines?

Options:

A.

ECC

B.

Single-channel

C.

Unbuffered

D.

RDIMM

Question 98

Which of the following will a company most likely use to control which websites a user can access?

Options:

A.

Proxy server

B.

Spam gateway

C.

DHCP server

D.

RADIUS server

Question 99

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?

Options:

A.

Replace the HDMI cable.

B.

Power cycle the projector.

C.

Adjust the keystone

D.

Increase the resolution.

Question 100

Which internet connection type will most likely experience interference from rain?

Options:

A.

Fiber

B.

Cable

C.

Satellite

D.

DSL

Question 101

A user ' s laptop monitor dims every evening. The user manually adjusts the screen setting but wants a permanent solution. Which of the following settings should a technician change to prevent the issue?

Options:

A.

Ambient light

B.

Battery

C.

Graphics

D.

Scheduled tasks

Question 102

The computers and IP phones at an office experience degraded performance during the day. The issue does not occur before the start of business. Which of the following will resolve the issue?

Options:

A.

Changing the switches to ones with higher capacity

B.

Using VLANs to segregate data and voice traffic

C.

Adding RAM to the PCs and additional VoIP lines

D.

Updating the firmware on the switches

Question 103

A technician is setting up a new multifunction device to be used over a shared network connection. Copier functions need to be restricted to only office employees. Which of the following should the technician perform after configuring the device to use a print server that exists on the domain?

Options:

A.

SMTP implementation

B.

Firmware update

C.

User authentication

D.

SMB configuration

Question 104

A technician must upgrade a computer system to improve its overall processing performance. Which of the following should the technician focus on to ensure maximum system performance?

Options:

A.

Integrated GPU

B.

Power connectors

C.

Voltage regulator module

D.

Clock frequency

Question 105

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

Options:

A.

PSU

B.

GPU

C.

RAM

D.

CPU

Question 106

A user is setting up a gaming PC with multiple GPUs to play highly advanced games. The user ' s primary concern is that the power supply is sufficient to support these tasks while allowing for future upgrades. Which of the following power supply configurations should the user select?

Options:

A.

Redundant

B.

Non-modular

C.

Low wattage

D.

Multiple-rail

Question 107

A user reports that they cannot get their laptop to work with a video projector connected with an HDMI cable. The projector is turned on. The HDMI cable is securely connected on both ends, and the laptop displays properly on its own screen. The display mode is set to " Duplicate " on the laptop. Which of the following is most likely causing the issue?

Options:

A.

The projector does not support HDMI connections.

B.

The laptop display mode should be set to “Extend”.

C.

An HDMI port on the projector failed.

D.

The input source is incorrect on the projector.

Question 108

A technician upgrades a CPU heat sink with a higher-performing model. While stress testing the computer, the technician finds that the CPU temperatures have drastically increased. Which of the following is most likely causing the issue?

Options:

A.

Decreased CPU voltage

B.

Higher fan RPM

C.

Airflow interruption

D.

Missing thermal paste

Question 109

A consultant is assessing the wireless configurations for a small office. The existing equipment uses WEP encryption and operates on the default channel. The office is in a crowded urban area with many nearby networks. Which of the following is the best way to improve the wireless network performance?

Options:

A.

Replacing the access point

B.

Disabling SSID broadcasting

C.

Enabling MAC address filtering

D.

Updating the firmware

Question 110

Which of the following is related to the creation of a secured communication channel between workstations in different locations and is supported by credentials for authentication?

Options:

A.

DHCP

B.

CNAME

C.

VLAN

D.

VPN

Question 111

Which of the following describes the function of an injector?

Options:

A.

To provide only data connectivity

B.

To supply power across a cable

C.

To improve wireless performance

D.

To extend a network connection

Question 112

A user reports that scanned or copied pages from an MFP show vertical lines down the page. The printer processes print jobs correctly. What should the technician do?

Options:

A.

Replace the transfer roller

B.

Remove the pickup rollers

C.

Clean the glass bed

D.

Apply a maintenance kit

Question 113

Marketing department users report network performance degradation in the morning and early afternoon, but sales and customer service department users do not report any issues. All structured cabling Is Cat 5e. All departments are connected to a core switch. The running network configuration shows the following:

as

Which of the following is the most likely cause of the performance issues?

Options:

A.

The marketing department subnet has an error.

B.

The structured Cat 5e cabling is outdated.

C.

The interfaces are configured with Incorrect IP addresses.

D.

The marketing department Interface is running at 10/100.

Question 114

A technician is setting up a locally hosted environment for internal developers who need concurrent access to a wide array of test OSs. Which of the following would best fulfill this requirement?

Options:

A.

Hypervisor

B.

SaaS platform

C.

Multiboot server computer

D.

Sandbox

Question 115

While reviewing options in the BIOS/UEFI settings page to fix a laptop issue, a support technician notices an option to clear existing TPM keys. Which of the following would most likely happen if the TPM is cleared?

Options:

A.

Encrypted hard drives would probably not be accessible.

B.

All security certificates would need to be reinstalled from trusted roots.

C.

The device would need to be reenrolled in the MDM platform

D.

The laptop would need to be registered to the domain as a new client.

Question 116

Which of the following wireless networking technologies primarily operates in the 5GHz frequency band?

Options:

A.

Bluetooth

B.

802.11ac

C.

NFC

D.

RFID

Question 117

An office manager wants to scan a contract that is approximately 300 pages. The office manager is concerned the process will take a long time because each page must be scanned individually. Which of the following can the office manager use to increase the speed of scanning?

Options:

A.

Flatbed scanner

B.

Duplexing

C.

Automatic document feeder

D.

Orientation configuration

Question 118

A company wants to enable access to corporate email on smartphones. Employees must install software that separates corporate and personal data. Which should the company implement?

Options:

A.

Encryption

B.

Network access control

C.

Mobile device management

D.

Endpoint protection

Question 119

Which of the following offers access to business productivity applications for a recurring fee?

Options:

A.

SaaS

B.

DaaS

C.

PaaS

D.

IaaS

Question 120

Some users are unable to access their workstations. An administrator runs ipconfig on one of the workstations and sees the following:

as

The administrator runs the following command and receives this output:

as

Which of the following is the source of issue?

Options:

A.

Web server

B.

Router

C.

DNS

D.

DHCP

Question 121

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer Which of the following is the best option?

Options:

A.

Thermal printer

B.

Inkjet printer

C.

Dot matrix printer

D.

Laser printer

Question 122

A company wants to optimize its hardware usage by running multiple operating systems concurrently on a single physical server. Which of the following concepts achieves this goal?

Options:

A.

Host-based virtualization

B.

Public cloud services

C.

High-availability clustering

D.

Software as a service

E.

Load balancing

Question 123

A technician is troubleshooting a connectivity issue on a network computer. The technician runs ipconfig in a command prompt and receives the following IP address:169.254.0.6. Which of the following is most likely the type of IP address being assigned?

Options:

A.

DHCP reservation assignment

B.

Dynamic assignment

C.

Self-assignment

D.

Static assignment

Question 124

Which of the following utilizes specialized ports on a laptop to expand the local connection options?

Options:

A.

NFC adapter

B.

Docking station

C.

Port replicator

D.

USB dongle

Question 125

After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Which of the following steps should the technician complete next?

Options:

A.

Flash the BIOS.

B.

Check the CMOS battery.

C.

Reseat the RAM.

D.

Reinstall the old motherboard.

Question 126

Which of the following internet connection types provides the fastest speeds and greatest coverage in less populated areas with minimal infrastructure?

Options:

A.

Fiber

B.

Cable

C.

DSL

D.

Cellular

Question 127

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Options:

A.

Malfunctioning power supply

B.

Damaged charge port

C.

Deprecated battery

D.

Broken screen

Question 128

Which of the following cloud delivery models should an organization choose when it requires ownership of all physical hardware?

Options:

A.

Hybrid cloud

B.

Private cloud

C.

Public cloud

D.

IaaS

E.

PaaS

Question 129

A company wants to have fast read speeds for its locally stored data. Which of the following configurations has the lowest cost to fulfill this requirement?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

Question 130

Which of the following can be used to logically segment networks?

Options:

A.

MAC

B.

VLAN

C.

NIC

D.

DSL

Question 131

A technician is troubleshooting issues occurring on a user ' s mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next?

Options:

A.

Move the device to a room with a colder temperature.

B.

Close unnecessary programs.

C.

Reset to factory default settings.

D.

Check the battery health of the device.

Question 132

A user reports that the print quality of their desk printer is poor. A technician replaces the ink cartridge, but this does not resolve the issue. Which of the following should the technician do next?

Options:

A.

Replace the pickup rollers

B.

Clean the printheads

C.

Switch the paper type

D.

Change the ribbon

Question 133

Which of the following is used to verify that an emailer is allowed and designated to send emails from a particular IP address?

Options:

A.

CNAME

B.

SPF

C.

DKIM

D.

DMARC

Question 134

Which of the following is an isolated virtual machine?

Options:

A.

Sandbox

B.

Hypervisor

C.

Container

D.

VDI

Question 135

A company wants to enable access to corporate email on smartphones. Employees will choose from a list of supported devices but must install software that separates corporate and personal data. Which of the following should the company implement to achieve this goal?

Options:

A.

Encryption

B.

Network access control

C.

Mobile device management

D.

Endpoint protection

Question 136

Which of the following devices is used to implement ACL polices for an environment?

Options:

A.

Managed switch

B.

Gateway

C.

Repeater

D.

Firewall

Question 137

A technician is evaluating how to connect a power-redundant server to the outlets of a rack. Which of the following is the best way to provide electricity to the server?

Options:

A.

Using only one power outlet, as the system will provide energy to the redundant source

B.

Leaving one of the power supplies disconnected for use in case the other fails

C.

Identifying available power outlets in different UPSs and distributing the connection between them

D.

Connecting the device to one dedicated battery backup to provide continuous energy

Question 138

A user wants to print files from an overseas office using a shared network folder. The user ' s laptop has no public-facing internet connectivity. Which of the following can be used to print from the shared network folder?

Options:

A.

ADF

B.

USB

C.

PCL

D.

SMB

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