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HRCI GPHR Dumps

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Total 130 questions

Global Professional in Human Resource Questions and Answers

Question 1

Having standardized global policies issued from headquarters:

Options:

A.

Is easier for local employees to understand and accept.

B.

Is the preferred approach for all multinational employers.

C.

Exposes an employer to greater liability.

D.

Allows an employer to ignore local regulations.

Question 2

Which of the following is true in a low-context culture?

Options:

A.

People expect to have a constant flow of input, even with ordinary bits of information.

B.

People speak eloquently but indirectly.

C.

What is being said might not be as important as how it’s said.

D.

People are direct and expect to be taken at their word.

Question 3

A European technology firm with operations in Brazil is preparing for a merger with a U.S.-based competitor. What HR issue should be addressed FIRST during the due diligence process?

Options:

A.

Alignment of compensation structures

B.

Differences in severance laws and employment contracts

C.

Integration of HR technology systems

D.

Leadership communication strategies

Question 4

A decentralized global consulting group is experiencing low shareholder returns. Global leadership has attributed this issue to perceived low employee performance and is looking at ways to improve it.

Employees are entering goals in a new global human resource information system (HRIS) for the first time. HR can best guide the goal process by ensuring that employees:

Options:

A.

use S.M.A.R.T. framework for goals.

B.

align to company-wide goals.

C.

set stretch goals.

D.

submit goals to managers.

Question 5

The utilization of which type of employee best distinguishes an organization that follows a truly global business approach from one that maintains an ethnocentric philosophy?

Options:

A.

Host-country nationals

B.

Parent-country nationals

C.

Third-country nationals

D.

Short-term project assignees

Question 6

Which of the following has the biggest influence in determining the success of work-life balance programs?

Options:

A.

Corporate culture

B.

Office design

C.

Onsite services

D.

Employee morale

Question 7

Which of the following best demonstrates a geocentric staffing approach in a multinational organization?

Options:

A.

Recruiting host-country nationals for local management roles

B.

Deploying expatriates from HQ to run global subsidiaries

C.

Hiring the most qualified candidates regardless of nationality

D.

Transferring parent-country nationals to all regional offices

Question 8

An employee in Canada brings a charge against an organization headquartered in the U.S. for a wrongful dismissal. The organization appoints a third-party to make a binding decision for resolution. Which of the following describes this method of Alternative Dispute Resolution (ADR)?

Options:

A.

Mediation

B.

Arbitration

C.

Conciliation

D.

Litigation

Question 9

Which of the following is one of the most difficult challenges when designing benefits programs for different countries?

Options:

A.

Deciding the amount that employees will pay for benefits in each country

B.

Obtaining local market data for benefits offered in each country

C.

Evaluating a standard cost-of-benefits allowance in the market of each country

D.

Understanding the wide variety of approaches to benefits used in each country

Question 10

An HR leader is developing a global leadership development program. What is the most effective way to ensure it supports global strategy and succession planning?

Options:

A.

Focus the curriculum on headquarters leadership competencies

B.

Implement the program first in the most profitable markets

C.

Include leadership assessments tied to global strategic objectives

D.

Benchmark the program against competitors in each region

Question 11

A U.S.-based MNC expands into India and receives backlash for failing to accommodate local religious holidays. What should HR do to ensure cultural integration in global policies?

Options:

A.

Apply HQ holiday policies consistently across all regions

B.

Delegate all holiday decisions to local managers

C.

Create a global holiday calendar that includes flexible local observances

D.

Offer a standard number of floating holidays for all employees

Question 12

When conducting an employee investigation, which of the following is the most effective approach for the facilitator?

Options:

A.

Asking open-ended questions

B.

Offering a suggestion or potential solution

C.

Summarizing only main points in the conversation

D.

Allowing the conversation to continue without interruption

Question 13

The most significant issue in the repatriation of employees is:

Options:

A.

transitioning to home country compensation

B.

using their knowledge and experience in a meaningful position

C.

allocating assignee costs between home and host country

D.

succession planning for global assignee

Question 14

Which of the following workplace trends must be included in HR planning for a global workforce?

Options:

A.

Reduced use of metrics

B.

Increased fixed labor cost

C.

Greater use of virtual teams

D.

Decreased need for collaboration

Question 15

What is the first step in creating an international assignment policy?

Options:

A.

Determining the type of assignments the organization will use

B.

Creating a communication plan for stakeholders

C.

Identifying assignment locations

D.

Developing benefits and compensation models

Question 16

High-potential managers in foreign subsidiaries are linked with executives at headquarters. This style of mentoring is called:

Options:

A.

expatriate

B.

international

C.

interfunctional

D.

reverse

Question 17

The call center department of a global organization has a high new hire attrition rate. The HR manager is responsible for addressing this issue in the organization.

Which of the following metrics should the HR manager include when calculating the direct cost of turnover to the organization?

Options:

A.

Training cost

B.

Severance cost

C.

Absenteeism cost

D.

Insurance cost

Question 18

A key characteristic of organizational culture is:

Options:

A.

It can be quickly changed by upper management

B.

It has little impact on an employee’s perception of their role

C.

It provides long-term guidance on behavior

D.

It is based exclusively on written values

Question 19

Recommendations on employment standards from the Organization for Economic Cooperation and Development (OECD):

Options:

A.

are more stringent than International Labour Organization (ILO) conventions.

B.

are passed to the United Nations (UN) for a binding vote.

C.

establish voluntary guidelines for member countries.

D.

must be ratified by member countries within 1 year of publication.

Question 20

Which of the following benefits, perquisites, or allowances would typically be associated with a short-term assignment in a developing country? (Select TWO options.)

Options:

A.

Hardship differential

B.

Hypothetical tax

C.

Language training

D.

Temporary housing

E.

Education stipend

Question 21

The first step in developing a global expatriate program is to:

Options:

A.

Determine the financial goals for global assignments

B.

Establish guiding principles for the program

C.

Partner with global vendors for mobility services

D.

Conduct benchmarking against competitors

Question 22

When creating a diversity and inclusion action policy to apply across a global organization, what is the most important consideration?

Options:

A.

Local priorities

B.

Engagement surveys

C.

Performance indicators

D.

Development programs

Question 23

A decentralized global consulting group is experiencing low shareholder returns. Global leadership has attributed this issue to perceived low employee performance and is looking at ways to improve it.

The organization implements a global human resource information system (HRIS), which reduces transactional requirements for HR. What is the best way HR can reposition its role as a strategic business partner?

Options:

A.

Align HR objectives to key performance indicators.

B.

Dedicate its time to focusing on recruiting top talent.

C.

Consult with global leadership on total rewards.

D.

Identify operational efficiencies for HR cost savings.

Question 24

Which of the following are strategic rationales for leveraging cultural diversity in a global organization? (Select TWO options.)

Options:

A.

Reduction of legal risk

B.

Competitive advantage

C.

Reduction in time-to-fill

D.

Changing labor force demographics

E.

Compliance with Affirmative Action Plan (AAP)

Question 25

In the context of a transnational business model, which HR approach best supports knowledge sharing across regional and global teams?

Options:

A.

Establishing independent centers of excellence in each country

B.

Decentralizing talent development to local subsidiaries

C.

Creating cross-border project teams with rotational leadership

D.

Implementing a regionally tailored performance appraisal system

Question 26

Which of the following is the most prevalent reason for a long-term, learning-driven expatriate assignment?

Options:

A.

Employee retention

B.

Cost control

C.

Competency development

D.

Problem solving

Question 27

Administering a legally defensible and non-discriminatory performance appraisal requires:

Options:

A.

A behavioral assessment as part of the appraisal

B.

The appraisal tool to be robust and accommodating of multiple dimensions

C.

Evidence-based reviews inclusive of employee performance documentation

Question 28

A global financial services company has adopted a geocentric staffing model and is now experiencing challenges with integrating talent from diverse backgrounds into strategic leadership roles. Which of the following should HR implement to best support leadership alignment across cultures?

Options:

A.

Assign global leaders to a common leadership development program based at HQ

B.

Launch a cross-cultural mentoring and coaching program for emerging leaders

C.

Standardize leadership KPIs across all countries

D.

Provide relocation support for diverse leaders moving to HQ

Question 29

A manager from a high-context culture needs to deliver constructive feedback to a team member from a low-context culture. To successfully deliver feedback, the manager will:

Options:

A.

Discuss family and personal items first before delivering constructive feedback.

B.

Start the meeting on time and stay focused on the discussion topic.

C.

Allow the meeting to take its natural course of direction based on the conversation.

D.

Use humor to diffuse tension when delivering constructive feedback.

Question 30

What remuneration elements must be considered when creating a local market approach?

Options:

A.

Cost of living

B.

Hypothetical tax

C.

Exchange rate

D.

Mobility premium

Question 31

What is the most common reason for the failure of an expatriate assignment?

Options:

A.

Family adjustment

B.

Language barriers

C.

Cultural differences

D.

Technical capabilities

Question 32

Which of the following are fundamental elements for communicating to a global workforce? (Select TWO options.)

Options:

A.

Detail

B.

Intuition

C.

Structure

D.

Sensitivity

E.

Openness

Question 33

An organization acquires a manufacturing company and replaces the host-country manager with their first expatriate manager. The manager is unfamiliar with the local customs and does not speak the language. The manager was given a directive from headquarters to reduce workforce by 10% immediately. This results in a disruptive protest which the manager is unable to contain. After 3 months, the organization repatriates the manager.

The organization stabilizes after hiring a local manager to run the manufacturing plant. This staffing approach is:

Options:

A.

Regiocentric

B.

Ethnocentric

C.

Polycentric

D.

Geocentric

Question 34

If the HR team in Germany follows a home-based approach to assignment pay, it may find that:

Options:

A.

Most expatriates want to remain abroad beyond the end of their assignments.

B.

The cost of assignment administration increases dramatically.

C.

The lack of internal equity will cause tension within the joint venture.

D.

Local laws in China make home-based pay too costly.

Question 35

Who has the primary responsibility for the success of an organization’s diversity strategy?

Options:

A.

Human resources

B.

Global mobility team

C.

Senior management

D.

Global branding team

Question 36

Which of the following is the most effective way to support global change management strategies?

Options:

A.

Build a knowledge tracking system.

B.

Create a network of internal advocates.

C.

Develop information technology policies.

D.

Update recruitment and selection processes.

Question 37

Which is the most important factor in HR's effectiveness at the global level?

Options:

A.

Flexibility in HR programs and processes

B.

A centralized approach to international HR

C.

Information exchanges with HR counterparts

D.

Implementation of an international HR information system

Question 38

Which international market entry strategy involves a multinational organization acquiring an open area and building subsidiary facilities from scratch?

Options:

A.

Brownfield projects

B.

Greenfield ventures

C.

Franchise operations

D.

Mergers and alliances

Question 39

Which localization strategy do expatriates most likely prefer?

Options:

A.

Temporary localization for three years, followed by re-expatriation

B.

Only implement in lower income locations and developing countries

C.

Execute throughout higher income locations and developed countries

Page: 1 / 13
Total 130 questions