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HRCI PHR Dumps

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Total 115 questions

Professional in Human Resources Questions and Answers

Question 1

When implementing an employment test, validity is established if the:

Options:

A.

Content of the test is determined by assessment professionals

B.

Test developers conduct a suitable job analysis

C.

Outcome ranks all applicants in order of proficiency

D.

Reliability measurements show a positive correlation

Question 2

The most impactful benefit of succession planning is:

Options:

A.

Higher salaries.

B.

Increased attrition rates.

C.

Greater employee retention.

D.

Standardized best practices.

Question 3

What improvements occur when a manager hires primarily for cultural fit?

Options:

A.

The workforce is engaged.

B.

Hiring processes are effective.

C.

A qualified team is formed.

D.

Team dynamics are uniform.

Question 4

An organization is implementing a new training curriculum to ensure employee competency in specific areas. While designing the curriculum for a safety class, it is determined that some content should be modeled. An example of this is:

Options:

A.

Reviewing a safety incident for lessons learned

B.

Viewing a webinar about equipment safety

C.

Attending a seminar on Lockout/Tagout

D.

Participating in critical incident role-play

Question 5

A full-time nonexempt employee is required to travel on weekends. The hours spent traveling are:

Options:

A.

Paid out as a bonus.

B.

Treated as regular time worked.

C.

Covered by a per diem.

D.

Considered non-compensable.

Question 6

A manager choosing not to be involved in conflict resolution between employees demonstrates which of the following leadership styles?

Options:

A.

Laissez-faire

B.

Democratic

C.

Transformational

D.

Situational

Question 7

Within the strategic planning process, an internal scan identifies:

Options:

A.

Desired results.

B.

Desired resources.

C.

Current resources.

D.

Current results.

Question 8

What type of analytics is used to assess the relationship between people data and business outcomes?

Options:

A.

Business

B.

Quality

C.

Workforce

D.

Talent

Question 9

The safest HR practice in preventing defamation charges from employment verifications is to provide:

Options:

A.

Attendance records.

B.

Dates of employment.

C.

Reasons for termination.

D.

Documented performance.

Question 10

What factors are keys to a successful reduction in force (RIF) process?

Options:

A.

Planning outplacement support and severance package contingencies

B.

Planning for continuous operation of the organization and sustaining employee morale

C.

Limiting the number of employees selected solely because of the positions held and hours worked

D.

Having a release prepared by legal and requiring signatures from all employees involved

Question 11

When responding to an EEOC claim of discrimination, HR's primary concern should be to demonstrate that the organization:

Options:

A.

Has been consistent in past practice with similarly-situated employees.

B.

Had a legitimate, non-discriminatory reason for taking the action in question.

C.

Could not reasonably be expected to have known that the action in question was discriminatory.

D.

Was not aware of the alleged discriminatory action.

Question 12

Vesting refers to:

Options:

A.

The length of time required for an employee to complete a probationary period

B.

A qualified compensation plan that meets Employee Retirement Income Security Act (ERISA) requirements

C.

When an employee retains the rights of their earned benefit after a certain requirement has been met

D.

When an employee moves their earned benefits to a new organization

Question 13

During a meal break, an employee posts on social media that they were denied the presence of a union representative at a disciplinary meeting following an accident. As a result, the employee was terminated. This is a violation of the:

Options:

A.

Whistleblower Protection Act.

B.

Occupational Safety and Health Act/Administration (OSHA).

C.

National Labor Relations Act (NLRA).

D.

Fair Labor Standards Act (FLSA).

Question 14

In an employer emergency action plan, required items include procedures:

Options:

A.

To account for all employees after evacuation.

B.

For installing and maintaining safety equipment.

C.

To dispose of used Personal Protective Equipment (PPE).

D.

For compensating nonexempt workers during emergencies.

Question 15

What is the primary cause for a failing mentorship program?

Options:

A.

Complicated design

B.

Cost of administration

C.

Lack of sustainability and scalability

Question 16

After receiving a large order, the shipping supervisor of a unionized manufacturing plant informs the crew that an overtime shift will be scheduled for the following Saturday. Three of the employees strongly object but do not provide acceptable excuses for not working the extra shift. On Saturday, none of the three employees report to work and the supervisor is forced to call out replacement employees from other departments. On the following Monday, as part of an investigation to determine if disciplinary action is called for, the supervisor instructs each of the employees to report alone to the office immediately after their shifts. The supervisor's intention is to question them about their failure to report for the overtime shift as required.

The employer’s policy provides a four-level, progressive disciplinary system. If disciplinary action is appropriate, the factor that has the most direct bearing on the level of discipline enforced is each employee’s:

Options:

A.

Frequency of utilization of the organization's EAP.

B.

Ability to provide reasonable support for the absence.

C.

Previous disciplinary record of similar infractions.

D.

Request for a union representative to be present.

Question 17

What are the most important factors when developing a diversity, equity, and inclusion (DEI) strategy? (Select TWO options.)

Options:

A.

Gain top management support

B.

Review employee survey data

C.

Benchmark other organizations

D.

Align with business objectives

E.

Create a timeline for training and evaluation

Question 18

When developing an employee opinion survey, it is important to include a neutral rating for survey items in order to:

Options:

A.

Isolate polarized results when developing follow-up actions

B.

Make favorable and unfavorable ratings more attractive

C.

Accommodate an employee’s lack of exposure with the item

D.

Reduce indecisiveness on behalf of the workforce respondents

Question 19

Of the commonly cited reasons for employee turnover, which of the following issues would be the earliest contributor?

Options:

A.

Inadequate opportunities for advancement

B.

Inadequate orientation to the workplace

C.

Lack of support from one’s supervisor

D.

Dissatisfaction with work-life benefits

Question 20

An organization that does business in three states asks a high-level executive to sign a non-compete agreement. The agreement prohibits the employee from working in that region for five years after termination. A court would most likely determine that the terms of the agreement are:

Options:

A.

Allowable

B.

Unreasonable

C.

Under federal jurisdiction

D.

Universally applied across states

Question 21

The best data to review when improving organizational culture is:

Options:

A.

Individual attendance

B.

Employee feedback

C.

Team performance

D.

Leadership goals

Question 22

(Enter the answer as a numeric value.)

An employer onboards 150 employees. The new hire turnover rate is __________% if 30 individuals from this group are terminated within the first 90 days.

Options:

Question 23

The primary role of the mediator in Alternative Dispute Resolution (ADR) is to:

Options:

A.

Serve as a referee for the process.

B.

Facilitate dialogue between the parties.

C.

Develop a plan to prevent future issues.

D.

Provide workable solutions to the issues.

Question 24

In order to avoid rehiring previously terminated poor performers, it is essential that an organization:

Options:

A.

Enhances its applicant tracking system (ATS)

B.

Includes the employee's personnel file with the application

C.

Requires the manager to approve the rehire

D.

Maintains consistent post-employment documentation

Question 25

Which of the following situations can an organization best defend if a discrimination complaint is filed?

Options:

A.

Requiring pilots to maintain a certain weight

B.

Prohibiting kitchen staff from having visible tattoos

C.

Requiring a religious statement for a Catholic university professor

D.

Prohibiting call center associates from having visible body piercings

Question 26

Despite counseling by the manager, a well-respected, long-term employee continues to be unusually distracted and depressed, is frequently late to work or absent, and displays a resentful attitude. The best advice an HR professional could offer the manager is to:

Options:

A.

Coach the manager on the correct documentation procedures.

B.

Recommend that the employee be placed on short-term disability.

C.

Suggest making a referral to the Employee Assistance Program (EAP).

D.

Suspend the employee pending investigation of the behavior.

Question 27

Which of the following events is typically covered by Employment Practices Liability Insurance (EPLI)?

Options:

A.

Cyber attacks

B.

Personal injuries

C.

Accidental deaths

D.

Wrongful terminations

Question 28

It is legal to deduct money from an exempt employee’s paycheck for which of the following reasons? (Select TWO options.)

Options:

A.

Habitual tardiness

B.

Social Security (US) withholding

C.

Court-ordered child support

D.

Pending litigation costs

E.

Replacing broken equipment

Question 29

A summary of an organization's testing results is presented. Each applicant who passes the test is hired.

as

The table indicates adverse impact against:

Options:

A.

females

B.

African Americans.

C.

whiles.

D.

Hispanics.

Question 30

Which of the following is an example of pay inversion?

Options:

A.

Raising line wages to levels that exceed supervisory compensation

B.

Compensating an equally qualified new employee significantly less than a current employee

C.

Raising line wages by a greater percentage than executive wages

D.

Compensating a new employee more than a current employee who is equally qualified

Question 31

A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1–3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee’s social media page with photos of the employee on vacation while reporting time as protected leave.

This employee has a documented serious health condition. The employer should first:

Options:

A.

Review remote work options.

B.

Engage in the interactive process.

C.

Inform the employee’s supervisor.

D.

Approve the reasonable accommodation.

Question 32

An employer can regulate the off-duty activities of an employee when the conduct is:

Options:

A.

Connected to a legitimate business interest

B.

Nonintrusive on the privacy of the employee

C.

Considered as essential to the employee’s best interests

D.

An outcome of a private business transaction

Question 33

A new employee brings a support animal to work and states that the animal is necessary to address anxiety. What should the HR department do first?

Options:

A.

Refuse the accommodation request as noncompliant

B.

Engage in the interactive process

C.

Request the employee’s complete medical history

D.

Allow the animal in the workplace without restrictions

Question 34

According to the Family and Medical Leave Act (FMLA), eligible employees may take leave to:

Options:

A.

Care for a live-in significant other.

B.

Take a mother-in-law to chemotherapy.

C.

Work and train with a therapy animal.

D.

Bond with a recently adopted child.

Page: 1 / 12
Total 115 questions