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HRCI PHRi Dumps

Page: 1 / 12
Total 115 questions

Professional in Human Resources – International Questions and Answers

Question 1

Which of the following is an advantage of internal recruiting?

Options:

A.

No salary increases

B.

Potentially larger applicant pool

C.

Training may be cheaper and faster

D.

Firm can better assess the candidates' abilities

Question 2

An HR Manager is ready to implement a workforce reduction. Which of the following is the best method to start communicating with employees that will remain with the organization?

Options:

A.

Discuss the business plan and reaffirm the organization’s commitment with top performers

B.

Communicate the business plan only to management that will remain with the organization

C.

Send an organizational announcement via email with the business plan to all employees

D.

Announce the organization's staff reduction but keep the business plan confidential

Question 3

Which of the following work-life balance programs allows an employee to work from a location other than the office?

Options:

A.

Flex-time

B.

Relocation

C.

Outplacement

D.

Telecommuting

Question 4

Which of the following helps ensure accurate data entry in an organization's human resource information system (HRIS)?

Options:

A.

System integration

B.

System upgrade

C.

Data auditing

D.

Data security

Question 5

Which of the following criteria is most likely to be used to measure the effectiveness of a performance management system?

Options:

A.

Attitude

B.

Behavior

C.

Creativity

D.

Reliability

Question 6

If 200 jobs are posted and 50 hires were made, the hire rate is ______%.

Options:

Question 7

Match each HR function with the type of document associated with it.

as

Options:

Question 8

According to the International Labour Organization (ILO), the Equal Remuneration Convention suggests the right to equal remuneration for:

Options:

A.

men and women equally across geographies

B.

adults and children equally across geographies

C.

men and women for work of equal value

D.

adults and children for work of equal value

Question 9

What is the first step an HR professional should take to reduce improper internet and computer usage?

Options:

A.

Issue a warning

B.

Communicate the policy

C.

Monitor emails

D.

Restrict access

Question 10

Which of the following administration functions should be handled by the line manager?

Options:

A.

Coordinate the use of employee’s time off

B.

Answer employee’s technical questions on benefits

C.

Enroll the employee in a wellness plan

D.

Calculate employee absentee rates

Question 11

Which of the following are the most appropriate methods to develop high-potential employees for succession planning? (Select TWO options)

Options:

A.

Testing

B.

Coaching

C.

Promotion

D.

Salary increases

E.

Internal lateral moves

Question 12

Which of the following is included in an effective attendance policy?

Options:

A.

Employees' productivity rate

B.

Results of attendance analysis

C.

Losses caused by absenteeism

D.

Types of paid and unpaid absences

Question 13

Which of the following is the most cost-effective interview method?

Options:

A.

Peer interview

B.

In-person interview

C.

Telephone interview

D.

Panel interview

Question 14

An employer with a strong corporate brand lays off an entire department with highly talented employees due to changing business needs. Which of the following programs will help the organization maintain its reputation?

Options:

A.

Completion bonus

B.

Succession planning

C.

Outplacement services

D.

Job-sharing initiative

Question 15

Which of the following is the most effective method to create a positive reaction to change?

Options:

A.

Involve employees in planning and implementing the new procedure

B.

Explain the reason for the change and enforce its implementation

C.

Involve employees in enforcing the new rules

D.

Explain the desired outcomes from the change

Question 16

Supervisors are complaining about the complexity and length of the performance evaluation questionnaire. Which of the following is the first action for the HR manager to take?

Options:

A.

Request an expert opinion from a consulting company

B.

Obtain suggestions that meet the needs of managers and HR

C.

Simplify the process and come up with a standardized form

D.

Assure that the form follows best practices and trends

Question 17

Which of the following is a factor that has the most impact on a decision to carry out job design?

Options:

A.

Skill sets

B.

Ergonomics

C.

Role description

D.

Career development

Question 18

Which of the following are benefits of end-user participation when adopting a new human resource information system (HRIS)? (Select TWO options)

Options:

A.

Reduced number of training sessions

B.

Increased level of system acceptance

C.

Guaranteed positive feedback

D.

Effective budget utilization

E.

Accurate user requirements

Question 19

Organizing tasks, duties, responsibilities, and other elements into a productive unit of work is known as job:

Options:

A.

specifications

B.

design

C.

enrichment

D.

enlargement

Question 20

What is the percentage of applicants hired to total qualified applicants?

Options:

A.

2.5%

B.

5%

C.

10%

D.

20%

Question 21

Which of the following is the easiest way to determine the likely causes of labor turnover in an organization that has an innovative culture?

Options:

A.

Hold a strategy meeting with all heads of departments

B.

Carry out employee engagement surveys for all employees

C.

Analyze data from the human resources information system (HRIS)

Question 22

Match each HR tool to its corresponding description

as

Options:

Question 23

Which communication method would be most effective to use if an employee wants to report a manager for unethical behavior?

Options:

A.

Online survey

B.

Communication meeting

C.

Complaint procedure

D.

Social media

Question 24

Central tendency in performance reviews occurs when a manager:

Options:

A.

shows favoritism in performance evaluations

B.

avoids rating employees in the highest category

C.

evaluates the employees based on recent events

D.

rates all employees' performance as average

Question 25

What is employee engagement?

Options:

A.

Mentoring program designed to develop workers

B.

Desire of employees to work on a team

C.

Passion of employees to give their best to the organization

D.

The way that employees view the organization

Question 26

In managing conflict in the workplace, an organization's resolution policy will promote (Select TWO options):

Options:

A.

penalties

B.

mediation

C.

managing emotions

D.

one-on-one dialogue

E.

repudiatory breaches

Question 27

HR can help managers justify a new position by:

Options:

A.

reviewing budget requirements

B.

creating a new bonus plan

C.

determining what is at risk in not hiring

D.

analyzing the labor market conditions

Question 28

What is the cost per interview?

Options:

A.

US $100

B.

US $200

C.

US $500

D.

US $1,000

Question 29

Which of the following options is a key challenge employers are likely faced with in retaining top talent within organizations?

Options:

A.

The ability to determine the best fit for each position

B.

Demand for skills is greater than the supply available

C.

How to draw up a proper career development program

Question 30

Place the succession planning process steps in the correct order.

as

Options:

Question 31

A system administrator has responsibility for which of the following?

Options:

A.

Administering and analyzing survey responses

B.

Monitoring and examining employees' system usage

C.

Discharging employees who infringe on system usage policy

D.

Benchmarking the organization's system capabilities to best practices

Question 32

With 200 qualified applicants, 20 interviewed, 10 hired, and 5 retained for 2 years, if the total recruitment costs are US $10,000, the separation rate is ______%.

Options:

Question 33

When establishing a pay-for-performance program, what is the best source for an organization to use?

Options:

A.

Labor market information

B.

Recruitment agencies

C.

Labor organizations

D.

Recent demographic data

Question 34

A successful succession plan provides helpful information for which of the following HR processes?

Options:

A.

Compensation and benefits

B.

Training and development

C.

Assessment and appraisal

D.

Compliance and regulations

Page: 1 / 12
Total 115 questions