Month End Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: dumps65

HRCI SPHR Dumps

Page: 1 / 14
Total 140 questions

Senior Professional in Human Resources Questions and Answers

Question 1

The most desired outcome in mergers and acquisitions (MandA) is:

Options:

A.

increased market share

B.

reduced operating costs

C.

enhanced brand strength

D.

greater industry influence

Question 2

When first attempting to change an organization’s culture, it is most important to focus on:

Options:

A.

The external competitive environment

B.

The steps needed to initiate the change

C.

The reasons why the change is warranted

D.

Metrics to measure the success of the change

Question 3

Business plans support organizational decisions when they are used as a:

Options:

A.

Market-defining guideline

B.

Guiding and supporting document

C.

Narrative nonfinancial strategy

D.

Snapshot of financial goals

Question 4

An organization made $50 million last year and has 10 million shares of stock outstanding. The organization's earnings per share is:

Options:

A.

$2

B.

$5

C.

$10

D.

$50

Question 5

To effect a change in organizational culture, HR must define the desired culture, prepare and implement action plans, and

Options:

A.

Measure results

B.

Model the desired outcome

C.

Create a promotional campaign

D.

Eliminate undesirable behaviors

Question 6

The primary reason that organizations outsource training initiatives is that:

Options:

A.

Managers believe that external trainers are more credible

B.

External trainers can provide improved subject-matter expertise

C.

Employees are provided with external networking opportunities

D.

Feedback on external trainers is more objective

Question 7

A pregnant employee in a manufacturing plant discloses the pregnancy on the first day of employment. The employee works an overnight shift and does not have an accommodation request. The employee is observed getting sick in the bathroom during the lunch break. The supervisor contacts HR for guidance. HR should advise the supervisor to:

Options:

A.

Send the employee home and require a medical release to return

B.

Allow the employee to return to work when they have recovered

C.

Move the employee into a role which requires little movement

D.

Have another female employee accompany them to the restroom

Question 8

An employee with previously good attendance and performance reviews is exhibiting increased incidences of tardiness, absenteeism, and mistakes. The manager suspects that the employee may have a drinking problem. When conducting an investigation, HR should initially refer to:

Options:

A.

Past practices and EEOC guidelines

B.

The Drug-Free Workplace Act and EAP

C.

EAP guidelines and ADEA

D.

The ADA and the organization’s policy

Question 9

Lean processes will best help an organization to: (Select TWO options)

Options:

A.

Maximize employee productivity

B.

Prevent problems from happening

C.

Do more with fewer resources

D.

Eliminate wasteful activities

E.

Provide tools that may be easily copied

Question 10

Which of the following strategies is used to connect executive performance to organization objectives?

Options:

A.

Stock options

B.

Signing bonuses

C.

Golden parachute

D.

Customized benefits

Question 11

For which of the following positions does the compa-ratio reflect a lagging market rate?

as

Options:

A.

Position A

B.

Position B

C.

Position C

D.

Position D

Question 12

Organizations use change-in-control agreements for executives involved in mergers and acquisitions to:

Options:

A.

Clearly define the non-compete provisions of an employment contract

B.

Lock in the value of stock options guaranteed to executives when they are hired

C.

Modify protocols for business continuity planning

D.

Place management in a protected position before entering into a transaction

Question 13

Employee stock ownership plans (ESOPs) are most likely to encourage employees to:

Options:

A.

invest more of their personal earnings

B.

refer others to the organization

C.

accept less personal financial risk

D.

engage in organizational performance

Question 14

An organizational policy designed to limit employee access to certain websites helps to:

Options:

A.

Safeguard the interests of the organization

B.

Enhance existing social responsibility programs

C.

Manage the bandwidth of existing communications

D.

Address concerns about protecting employee information

Question 15

Which of the following scenarios are considered Fair Labor Standards Act (FLSA) violations? (Select TWO options.)

Options:

A.

Automatic wage deductions from an exempt employee’s salary for half-day absence

B.

Paying two times the employee’s regular wage for overtime hours worked

C.

Not paying overtime to an office clerk who clocked out but continued to work through lunch

D.

An employee is not paid for arriving 10 minutes early to be ready for shift change

E.

Not paying a new manager for two days’ absence due to a personal emergency

Question 16

The primary reason organizations develop reward strategies is to:

Options:

A.

Reduce conflicting incentives

B.

Realize cost savings and benefits

C.

Improve opportunities for achieving business goals

D.

Strengthen customer loyalty and commitment

Question 17

The most important reason for HR to support social responsibility activities is to:

Options:

A.

Identify organizational philanthropic endeavors

B.

Create a positive organizational brand

C.

Influence legislation

D.

Ensure governmental compliance

Question 18

Which of the following is the best way to leverage organizational culture to build a strong employer brand?

Options:

A.

Develop an employee value proposition (EVP)

B.

Benchmark against competitor achievements

C.

Design a corporate social responsibility (CSR) program

D.

Publicize employee success stories

Question 19

When applying equity theory in designing a compensation strategy, an employer needs to ensure that:

Options:

A.

Pay is tightly linked to organizational objectives

B.

Employees choose the behavior that leads to the greatest reward

C.

Rewards follow directly after behaviors to reinforce them

D.

Employees perceive that pay is equal to effort

Question 20

In the absence of ethics programs, employees are most likely to make decisions based on:

Options:

A.

Their history with the organization

B.

Pressure from customers and clients

C.

The negative consequences of non-compliance

D.

Observing how peers and superiors behave

Question 21

The primary consideration when developing an employee recognition program is:

Options:

A.

Rewarding behaviors that support core values

B.

Establishing an appropriate program budget

C.

Getting support from team champions

D.

Linking with referral bonus programs

Question 22

The most significant benefit of measuring the results of a training program is knowing:

Options:

A.

How the training affected organizational performance

B.

How the training changed the participant’s behavior

C.

That the participant was satisfied with the training

D.

That the participant actually learned a new skill

Question 23

The best action for HR to take when addressing disparities found in a pay equity audit is:

Options:

A.

Promote underrepresented employees

B.

Establish compensation benchmarks

C.

Take immediate steps to close gaps

D.

Increase the use of diverse hiring sources

Question 24

The first step in developing a talent strategy must be to identify and assess skill sets of the internal workforce in an organization by conducting:

Options:

A.

External scanning of market competitors and what internal business skills are missing

B.

Internal scanning of the organization’s structure, communication, and workflow

C.

Internal scanning of employees’ business skill competencies and work levels

D.

External scanning of applicant business skills and work levels

Question 25

The analysis phase of instructional design is used to determine:

Options:

A.

Training delivery methods

B.

Which evaluation system to use

C.

The budget for the project

D.

What skills need to be taught

Question 26

The value of a leading indicator in evaluating activities that support organizational strategy is that it:

Options:

A.

Predicts future success

B.

Reflects bottom line success

C.

Measures the results of a process

D.

Supports traditional HR metrics

Question 27

Which of the following metrics is most likely to be associated with social learning?

Options:

A.

Percent of employees completing courses

B.

Percent of employees identified as high potentials

C.

Number of mentor-mentee relationships established

D.

Number of employees completing formal assessments

Question 28

When developing an onboarding program, which components most positively impact employee retention? (Select TWO options.)

Options:

A.

Offering self-directed training sessions

B.

Providing employees multiple wellness programs

C.

Enrolling employees in the 401(k) plan automatically

D.

Connecting employees with the organization’s mission

E.

Assisting employees in developing long-term relationships

Question 29

The best approach to lead a successful retention strategy is to:

Options:

A.

Focus on retaining all employees

B.

Increase the budget for recognition programs

C.

Target efforts to high performers

D.

Prioritize organizational seniority

Question 30

When arbitrators review issues in a labor dispute, careful consideration is given to:

Options:

A.

conditional offers previously rejected

B.

past grievances and resolutions

C.

written agreements and past practice

D.

written transcripts of negotiation sessions

Question 31

When completing I-9 forms with the three employees whose forms cannot be located, the HR manager should:

Options:

A.

use the date of discovery

B.

use the current date at the time of completion

C.

backdate to the employee's date of employment

D.

backdate to the employee's date of employment plus three days

Question 32

From a training perspective, the primary concern of an external growth strategy is to:

Options:

A.

Measure productivity results

B.

Develop employees’ team-building skills

C.

Determine the capabilities of employees in acquired organizations

D.

Establish a creative organizational culture

Question 33

The best strategy to achieve significant improvements in organizational quality indicators is:

Options:

A.

Acquisition

B.

Reengineering

C.

Divestment

D.

Rightsizing

Question 34

An organization receives the following job analysis results. Which of the following actions should the organization implement to improve job satisfaction? (Select TWO options.)

Dimension (Score 1–5, 5 being high)

Skill Variety: 3

Task Identity: 2

Task Significance: 4

Autonomy: 2

Feedback: 3

Options:

A.

Offer a rotation program

B.

Implement a mentoring program

C.

Align to the mission and strategy

D.

Expand the position's scope and depth

E.

Increase individual latitude and discretion

Question 35

Which of the following is the greatest barrier to realizing the strategic potential of a human resource information system (HRIS)?

Options:

A.

Data integrity

B.

System upgrades

C.

Expensive software

D.

Hardware conversion

Question 36

During integration following an acquisition, which of the following are the most critical HR actions? (Select TWO options.)

Options:

A.

Ensure the retention of key talent

B.

Prioritize strategic growth initiatives

C.

Identify key policies and procedures

D.

Plan system and personnel data migration

E.

Determine organizational design and structure

Question 37

Which of the following is the most important way to engage employees early in their careers?

Options:

A.

Ensure they meet as many people as possible

B.

Require them to participate in an extensive onboarding program

C.

Assign them to quality projects that make an impact

D.

Focus their work on day-to-day, low-risk tasks to support learning

Question 38

Organizational climate is most directly impacted by a leader's:

Options:

A.

Business acumen

B.

Work experience

C.

Educational level

D.

Emotional intelligence

Question 39

To analyze the financial impact of HR's business contribution, the best indicator of success is a:

Options:

A.

delivery on key performance indicators (KPIs)

B.

balanced scorecard

C.

cost-benefit analysis

Question 40

Which of the following is a diversity strategy that attempts to embrace and leverage all employee differences to benefit an organization?

Options:

A.

Affirmative action

B.

Awareness

C.

Equal opportunity

D.

Inclusion

Question 41

During implementation of a successful merger or acquisition, HR adds the most value by:

Options:

A.

Implementing a strategic hiring plan

B.

Conducting cultural audits of both organizations

C.

Establishing retention plans for critical employees

D.

Investing in change management training

Question 42

The most effective corporate social responsibility (CSR) program is one that:

Options:

A.

Is tied to the organization's strategic plan

B.

Creates increased visibility for the organization

C.

Operates independent of the organization's bottom line

D.

Requires involvement of the organization's line management

Page: 1 / 14
Total 140 questions