Isaca CDPSE Dumps

A data processor that handles personal data for multiple customers has decided to migrate its data warehouse to a third-party provider. The processor is obligated to seek approval from all in-scope data controllers prior to implementation. A data controller is an entity that determines the purposes and means of processing personal data. A data processor is an entity that processes personal data on behalf of a data controller. A third-party provider is an entity that provides services or resources to another entity, such as a cloud service provider or a hosting provider.

According to various privacy laws and regulations, such as the GDPR or the CCPA, a data processor must obtain explicit consent from the data controller before engaging another processor or transferring personal data to a third country or an international organization. The consent must specify the identity of the other processor or the third country or international organization, as well as the safeguards and guarantees for the protection of personal data. The consent must also be documented in a written contract or other legal act that binds the processor to respect the same obligations as the controller.

Seeking approval from all in-scope data controllers can help ensure that the processor complies with its contractual and legal obligations, respects the rights and preferences of the data subjects, and maintains transparency and accountability for its processing activities.

Obtaining assurance that data subject requests will continue to be handled appropriately, implementing comparable industry-standard data encryption in the new data warehouse, or ensuring data retention periods are documented are also good practices for a data processor that migrates its data warehouse to a third-party provider, but they are not obligations prior to implementation. Rather, they are requirements or recommendations during or after implementation.

Obtaining assurance that data subject requests will continue to be handled appropriately is a requirement for a data processor that processes personal data on behalf of a data controller. Data subject requests are requests made by individuals to exercise their rights regarding their personal data, such as access, rectification, erasure, restriction, portability, or objection. A data processor must assist the data controller in fulfilling these requests within a reasonable time frame and without undue delay.

Implementing comparable industry-standard data encryption in the new data warehouse is a recommendation for a data processor that transfers personal data to another system or location. Data encryption is a process of transforming data into an unreadable form using a secret key or algorithm. Data encryption can help protect the confidentiality, integrity, and availability of personal data by preventing unauthorized access, disclosure, or modification.

Ensuring data retention periods are documented is a requirement for a data processor that stores personal data on behalf of a data controller. Data retention periods are the durations for which personal data are kept before they are deleted or anonymized. Data retention periods must be determined by the purpose and necessity of processing personal data and must comply with legal and regulatory obligations.

A privacy impact assessment (PIA) is a systematic process of identifying and evaluating the potential privacy risks and impacts of a data processing activity or system. A PIA helps to ensure that privacy is considered and integrated into the design and development of data processing activities or systems, and that privacy risks are mitigated or eliminated. A PIA also helps to determine the appropriate retention periods for personal data based on the purpose and necessity of the data processing, as well as the legal and regulatory obligations that apply to the data. Therefore, a PIA helps to define data retention time in a stream-fed data lake that includes personal data. References: : CDPSE Review Manual (Digital Version), page 99

The primary consideration to ensure control of remote access is aligned to the privacy policy is that access is only granted to authorized users. This means that the organization should implement and enforce policies and procedures to identify, authenticate, and authorize users who need to access personal data remotely, such as employees, contractors, or service providers. The organization should also define and communicate the roles and responsibilities of remote users, and the terms and conditions of remote access, such as the purpose, scope, duration, and security measures. By granting access only to authorized users, the organization can protect data privacy by preventing unauthorized or unnecessary access, use, disclosure, or transfer of personal data. References: : CDPSE Review Manual (Digital Version), page 107

The best way to ensure an organization’s enterprise risk management (ERM) framework can protect the organization from privacy harms is to complete a privacy risk assessment. A privacy risk assessment is a systematic process of identifying, analyzing, evaluating, and treating the privacy risks that may affect the organization’s objectives, operations, stakeholders, and reputation. A privacy risk assessment helps to align the ERM framework with the privacy requirements, expectations, and obligations of the organization, as well as to prioritize and mitigate the privacy risks that may cause privacy harms. Privacy harms are the adverse consequences or impacts that may result from the unauthorized or inappropriate use, disclosure, or loss of personal data, such as financial loss, identity theft, discrimination, reputational damage, emotional distress, or physical harm.

Lawfulness and fairness is a data protection principle that states that personal data should be processed in a lawful, fair, and transparent manner in relation to the data subject. This means that personal data should be collected and used for legitimate purposes that are specified and communicated to the data subject, and that respect the rights and interests of the data subject. By posting its customer data protection notice that includes a statement indicating information is collected on how products are used, the content viewed, and the time and duration of online activities, an online business is applying the lawfulness and fairness principle. The online business is informing the customers about the purpose and scope of data collection, and obtaining their consent or legal basis for processing their personal data. References: : CDPSE Review Manual (Digital Version), page 2

The right not to be profiled is the right of data subjects to not be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on them. The online application that delivers a mortgage decision automatically based on criteria set by the lender is an example of such a decision, as it affects the data subject’s ability to obtain a loan.

The most important information to capture in the audit log of an application hosting personal data is the last user who accessed personal data. This is because the audit log is a record of the activities and events that occur within the application, such as user actions, system events, errors, or exceptions. The audit log helps to monitor and verify the compliance, security, and performance of the application, as well as to detect and investigate any incidents or anomalies. Capturing the last user who accessed personal data in the audit log helps to ensure the accountability and traceability of the data access, as well as to identify and prevent any unauthorized or inappropriate use, disclosure, or modification of personal data.

Data mapping is the process of defining how data elements from different sources are related, transformed, and transferred to a common destination. Data mapping is the first step when developing an application link because it helps to ensure that the data exchanged between the API and the third-party application is consistent, accurate, and compatible. Data mapping also helps to identify any gaps, errors, or conflicts in the data and resolve them before the data transfer occurs.

Data retention is a process of keeping personal data for a specified period of time for legitimate purposes, such as legal obligations, contractual agreements, business operations or historical records. Data retention should be based on the principle of data minimization, which requires limiting the collection, storage and processing of personal data to what is necessary and relevant for the intended purposes. Data retention should also comply with the principle of storage limitation, which requires deleting or disposing of personal data when it is no longer needed or justified. The most likely valid use case for keeping a customer’s personal data after contract termination is a required retention period due to regulations, such as tax laws, financial laws, health laws or consumer protection laws, that mandate the organization to retain certain types of customer data for a certain period of time after the end of the contractual relationship. The other options are not valid use cases for keeping a customer’s personal data after contract termination, as they do not meet the criteria of necessity, relevance or justification. For the purpose of medical research, the organization would need to obtain the consent of the customer or have another legal basis for processing their personal data for a different purpose than the original contract. A forthcoming campaign to win back customers or ease of onboarding when the customer returns are not legitimate purposes for retaining customer data after contract termination, as they are not related to the original contract and may violate the customer’s privacy rights and preferences. , p. 99-100 References: : CDPSE Review Manual (Digital Version)

The best way to validate that privacy practices align to the published enterprise privacy management program is to conduct an audit. An audit is an independent and objective examination of evidence to provide assurance that privacy practices are effective and compliant with the enterprise privacy management program. An audit can also identify any gaps or weaknesses in the privacy practices and provide recommendations for improvement. An audit can be conducted internally or externally, depending on the scope, objectives, and standards of the audit. References: : CDPSE Review Manual (Digital Version), page 83

Before de-identifying data, it is important to determine the categories of personal data collected, such as names, addresses, phone numbers, email addresses, social security numbers, health information, and so on. This will help to identify which data elements are considered identifiers or quasi-identifiers, and which de-identification techniques are appropriate for each category. For example, some data elements may need to be removed completely, while others may be masked, generalized, or perturbed.

Data sanitization is a process of permanently erasing or destroying data from a storage device or media to prevent unauthorized access or recovery of the data. Data sanitization methods can include physical destruction, degaussing, overwriting, encryption or cryptographic erasure. The most important consideration when using advanced data sanitization methods to ensure privacy data will be unrecoverable is the type of media on which the data is stored, as different media types may require different methods or techniques to achieve effective sanitization. For example, physical destruction may be suitable for optical disks or tapes, but not for solid state drives (SSDs) or flash memory devices. Degaussing may be effective for magnetic disks or tapes, but not for optical disks or SSDs. Overwriting may work for hard disk drives (HDDs) or SSDs, but not for tapes or optical disks. Encryption or cryptographic erasure may be applicable for any media type, but may require additional security measures to protect the encryption keys or certificates. The other options are not as important as the type of media when using advanced data sanitization methods. Subject matter expertise may be helpful, but not essential, as long as the appropriate method is selected and applied correctly. Regulatory compliance requirements may influence the choice of method, but not necessarily determine it, as different methods may meet different standards or criteria. Location of data may affect the feasibility or cost of applying a method, but not its effectiveness or suitability., p. 93-94 References: : CDPSE Review Manual (Digital Version)

The data owner is the person or entity who has the ultimate authority and responsibility for the protection of personal data collected by an organization. The data owner defines the purpose, scope, classification, and retention of the personal data, as well as the rights and obligations of the data subjects and other parties involved in the data processing. The data owner also ensures that the personal data is handled in compliance with the applicable privacy laws and regulations, as well as the organization’s privacy policies and standards. The data owner may delegate some of the operational tasks to the data processor, data custodian, or data protection officer, but the accountability remains with the data owner.

Data loss prevention (DLP) tools are technologies that help to prevent unauthorized access, use, or transfer of personal data. DLP tools can monitor, detect, and block data leakage or exfiltration from various sources, such as endpoints, networks, cloud services, or email. DLP tools can also enforce data protection policies and compliance requirements, such as encryption, masking, or deletion of sensitive data. DLP tools can help to protect personal data from both internal and external threats, such as malicious insiders, hackers, or accidental exposure.

A privacy risk assessment is a process of identifying, analyzing and evaluating the privacy risks associated with the collection, use, disclosure or retention of personal data. A privacy risk assessment is the best way to distinguish between a privacy risk and compliance risk, as it would help to determine the likelihood and impact of privacy incidents or breaches that could affect the rights and interests of the data subjects, as well as the legal obligations and responsibilities of the organization. A privacy risk assessment would also help to identify and implement appropriate controls and measures to mitigate or reduce the privacy risks and ensure compliance with privacy principles, laws and regulations. The other options are not as effective as conducting a privacy risk assessment in distinguishing between a privacy risk and compliance risk. Performing a privacy risk audit is a process of verifying and validating the effectiveness and adequacy of the privacy controls and measures implemented by the organization, but it does not necessarily identify or evaluate the privacy risks or compliance risks. Validating a privacy risk attestation is a process of confirming and certifying the accuracy and completeness of the privacy information or statements provided by the organization, but it does not necessarily identify or evaluate the privacy risks or compliance risks. Conducting a privacy risk remediation exercise is a process of implementing corrective actions or improvements to address the identified or reported privacy risks or compliance risks, but it does not necessarily distinguish between them1, p. 66-67 References: 1: CDPSE Review Manual (Digital Version)

Biometric records are personal information that can be used to identify an individual based on their physical or behavioral characteristics, such as fingerprints, facial recognition, iris scans, voice patterns, etc. Biometric records are considered sensitive personal information that require special protection and consent from the data subject. Biometric records can be used for various purposes, such as authentication, identification, security, etc., but they also pose privacy risks, such as unauthorized access, use, disclosure, or transfer of biometric data. References: : CDPSE Review Manual (Digital Version), page 25

De-identification is a technique that removes or modifies direct and indirect identifiers in a data set to prevent or limit the identification of the data subjects. De-identification reduces the risk of re-identification and thus limits the organization’s potential exposure in the event of consumer data loss. De-identification also maintains the traceability of the data by preserving some characteristics or patterns of the original data that can be used for analysis or research purposes. The other options are not effective ways to limit exposure and maintain traceability1, p. 75-76 References: 1: CDPSE Review Manual (Digital Version)

Public key infrastructure (PKI) is a system that enables the use of public key cryptography, which is a method of encrypting and authenticating data using a pair of keys: a public key and a private key. Public key cryptography can protect against man-in-the-middle (MITM) attacks, which are attacks where an attacker intercepts and modifies the communication between two parties. PKI makes public key cryptography feasible by providing a way to generate, distribute, verify, and revoke public keys. PKI also uses digital certificates, which are documents that bind a public key to an identity, and certificate authorities, which are trusted entities that issue and validate certificates. By using PKI, the parties can ensure that they are communicating with the intended recipient and that the data has not been tampered with by an attacker.

The most effective way to support organizational privacy awareness objectives is D. Customizing awareness training by business unit function.

A comprehensive explanation is:

Organizational privacy awareness objectives are the goals and expectations that an organization sets for its employees and stakeholders regarding the protection and management of personal data. Privacy awareness objectives may vary depending on the nature, scope, and purpose of the organization’s data processing activities, as well as the legal, regulatory, contractual, and ethical obligations and implications that apply to them.

One of the best practices to support organizational privacy awareness objectives is to customize awareness training by business unit function. This means that the organization should design and deliver privacy awareness training programs that are tailored to the specific roles, responsibilities, and needs of each business unit or department within the organization. Customizing awareness training by business unit function can have several benefits, such as:

Enhancing the relevance and effectiveness of the training content and methods for each audience group, by addressing their specific privacy challenges, risks, and opportunities.

Increasing the engagement and motivation of the trainees, by showing them how privacy relates to their daily tasks, goals, and performance.

Improving the retention and application of the training knowledge and skills, by providing practical examples, scenarios, and exercises that reflect the real-world situations and problems that the trainees may encounter.

Fostering a culture of privacy across the organization, by creating a common language and understanding of privacy concepts, principles, and practices among different business units or departments.

Some examples of how to customize awareness training by business unit function are:

Providing different levels or modules of training based on the degree of access or exposure to personal data that each business unit or department has. For example, a basic level of training for all employees, an intermediate level of training for employees who handle personal data occasionally or incidentally, and an advanced level of training for employees who handle personal data regularly or extensively.

Providing different topics or themes of training based on the type or category of personal data that each business unit or department processes. For example, a general topic of training for employees who process non-sensitive or non-personal data, a specific topic of training for employees who process sensitive or special data categories (such as health, biometric, financial, or political data), and a specialized topic of training for employees who process high-risk or high-value data (such as intellectual property, trade secrets, or customer loyalty data).

Providing different formats or modes of training based on the preferences or constraints of each business unit or department. For example, a face-to-face format of training for employees who work in the same location or office, an online format of training for employees who work remotely or across different time zones, and a blended format of training for employees who work in a hybrid mode or have flexible schedules.

The other options are not as effective as option D.

Funding in-depth training and awareness education for data privacy staff (A) may improve the competence and confidence of the data privacy staff who are responsible for designing and implementing the privacy policies and practices of the organization, but it does not necessarily support the organizational privacy awareness objectives for the rest of the employees and stakeholders.

Implementing an annual training certification process (B) may ensure that the employees and stakeholders are updated and refreshed on the privacy policies and practices of the organization on a regular basis, but it does not necessarily address their specific privacy needs and challenges based on their business unit function.

Including mandatory awareness training as part of performance evaluations © may incentivize the employees and stakeholders to participate in and complete the privacy awareness training programs offered by the organization, but it does not necessarily enhance their understanding and application of privacy concepts and principles based on their business unit function.

The best indication of a highly effective privacy training program is that members of the workforce understand their roles in protecting data privacy, because this shows that the training program has successfully raised the awareness and knowledge of the workforce on the importance, principles and practices of data privacy, and how they can contribute to the organization’s privacy objectives and compliance. According to ISACA, one of the key elements of a privacy training program is to define and communicate the roles and responsibilities of the workforce in relation to data privacy1. Members of the workforce who understand their roles in protecting data privacy are more likely to follow the privacy policies and procedures, report any privacy incidents or issues, and support the privacy culture of the organization2. Recent audits have no findings or recommendations related to data privacy, no privacy incidents have been reported in the last year, and HR has made privacy training an annual mandate for the organization are not as reliable as members of the workforce understand their roles in protecting data privacy, as they do not necessarily reflect the effectiveness of the privacy training program, but rather the performance of other factors such as audit processes, incident management systems, or HR policies.

A consent management platform (CMP) directly supports control over personal data processing by tracking and enforcing individuals’ consent preferences across systems. SIEM (A) monitors security events, ERP (C) supports operations, and DLP (D) protects against data leakage but does not manage lawful basis for processing.

“Consent management tools ensure personal data is processed only in line with valid consent or lawful basis.”

A legal review is the most important thing to ensure before executive leadership approves a new data privacy policy, as it would help to verify and validate the accuracy, completeness and compliance of the policy with the applicable laws and regulations that govern the collection, use, disclosure and transfer of personal data. A legal review would also help to identify and address any gaps, inconsistencies or conflicts in the policy, and to provide legal advice or guidance on the implementation and enforcement of the policy. The other options are not as important as a legal review in ensuring before executive leadership approves a new data privacy policy. A training program is a method of educating and informing the employees and stakeholders about the new data privacy policy, its objectives, requirements and implications, but it does not ensure the quality or compliance of the policy itself. A privacy committee is a group of individuals who are responsible for overseeing, monitoring and evaluating the organization’s data privacy program, policies and practices, but it does not ensure the quality or compliance of the policy itself. A distribution methodology is a method of disseminating and communicating the new data privacy policy to the employees and stakeholders, such as email, intranet, website or newsletter, but it does not ensure the quality or compliance of the policy itself1, p. 98 References: 1: CDPSE Review Manual (Digital Version)

The primary reason for an organization to use hash functions when hardening application systems involved in biometric data processing is to reduce the risk of sensitive data breaches, because hash functions are one-way mathematical functions that transform biometric data into a unique and irreversible representation that cannot be reconstructed or reversed. This means that even if an attacker gains access to the hashed biometric data, they cannot use it to identify or impersonate the individual. Hash functions also help preserve the privacy and confidentiality of biometric data by preventing unauthorized access, modification, or disclosure.

The best way for an organization to ensure its vendors are complying with data privacy requirements defined in their contracts is to obtain independent assessments of the vendors’ data management processes, because this will provide an objective and reliable evaluation of the vendors’ privacy practices, policies, and controls. Independent assessments can be performed by external auditors, consultants, or certification bodies that have the expertise and credibility to verify the vendors’ compliance with the contractual obligations and expectations. Independent assessments can also help identify and address any privacy risks or gaps that may arise from the vendors’ processing of personal data12.

Synthetic data is generated artificially to mimic patterns without containing real personal data, making it the strongest method to embed privacy by design in AI training. De-identification (A) reduces but does not eliminate reidentification risk; consent (B) addresses lawfulness, not privacy-preserving training; privacy notices (D) provide transparency but not technical risk reduction.

“Synthetic data allows AI model training without exposing real personal information.”

The primary means by which an organization communicates customer rights as it relates to the use of their personal information is publishing a privacy notice. A privacy notice is a document that informs the customers about how their personal information is collected, used, shared, stored, and protected by the organization, as well as what rights they have regarding their personal information, such as access, rectification, erasure, portability, objection, etc. A privacy notice should be clear, concise, transparent, and easily accessible to the customers, and should comply with the applicable privacy regulations and standards. A privacy notice helps to establish trust and transparency between the organization and the customers, and enables the customers to exercise their rights and choices over their personal information. References: : CDPSE Review Manual (Digital Version), page 39

A data use policy is a document that defines the rules and guidelines for how personal data are collected, used, stored, shared and deleted by an organization. It is an important part of data governance and compliance, as it helps to ensure that personal data are handled in a lawful, fair and transparent manner, respecting the rights and preferences of data subjects. A data use policy should include the requirements for collecting and using personal data, such as the legal basis, the purpose, the scope, the consent, the data minimization, the accuracy, the security and the accountability. These requirements help to establish the legitimacy and necessity of data processing activities, and to prevent unauthorized or excessive use of personal data.

User behavior analytics tools are the best control to detect potential internal breaches of personal data because they monitor and analyze the activities and patterns of users on the network and systems, and alert or block any anomalous or suspicious behavior that may indicate unauthorized access, misuse or exfiltration of personal data. Data loss prevention (DLP) systems, employee background checks and classification of data are useful controls to prevent or mitigate internal breaches of personal data, but they do not necessarily detect them.

Asymmetric encryption is a method of encrypting and decrypting data using two different keys: a public key and a private key. The public key can be shared with anyone, while the private key is kept secret by the owner. Data encrypted with the public key can only be decrypted with the private key, and vice versa. Asymmetric encryption ensures the security of encryption keys when transferring data containing personal information between cloud applications, by providing the following benefits:

It can prevent unauthorized access or use of the data, as only the intended recipient who has the matching private key can decrypt the data sent by the sender who has the public key.

It can prevent man-in-the-middle attacks, where an attacker intercepts and modifies the data or keys in transit, as any tampering with the data or keys will result in decryption failure or error.

It can enable digital signatures, where the sender encrypts a message digest of the data with their private key, and the recipient verifies it with the sender’s public key. Digital signatures can ensure the authenticity and integrity of the data and the sender.

The other options are less effective or irrelevant for ensuring the security of encryption keys when transferring data containing personal information between cloud applications. Whole disk encryption is a method of encrypting all the data on a disk or device, such as a laptop or a smartphone. It does not protect the data when they are transferred over a network or stored on a cloud server. Symmetric encryption is a method of encrypting and decrypting data using the same key. It requires both parties to securely exchange and store the key, which may be difficult or risky in a cloud environment. Digital signature is not a method of encryption, but an application of asymmetric encryption that can provide additional security features for data transmission.

An audit log is a record of the activities and events that occur in an information system, such as an application hosting personal data. An audit log can help to monitor, detect, investigate and prevent unauthorized or malicious access, use, modification or deletion of personal data. An audit log can also help to demonstrate compliance with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). An audit log should capture the following information for each event: 9

The date and time of the event

The identity of the user or system that performed the event

The type and description of the event

The outcome or result of the event

The personal data that were accessed, used, modified or deleted

The last user who accessed personal data is the most important information to capture in the audit log, as it can help to identify who is responsible for any data breach or misuse of personal data. It can also help to verify that only authorized and legitimate users have access to personal data, and that they follow the data use policy and the principle of least privilege. The last user who accessed personal data can also help to support data subjects’ rights, such as the right to access, rectify, erase or restrict their personal data.

The other options are less important or irrelevant to capture in the audit log of an application hosting personal data. Server details of the hosting environment are not related to personal data, and they can be obtained from other sources, such as network logs or configuration files. Last logins of privileged users are important to capture in a separate audit log for user account management, but they do not indicate what personal data were accessed or used by those users. Application error events are important to capture in a separate audit log for system performance and reliability, but they do not indicate what personal data were affected by those errors.

A data inventory is a comprehensive list of the data that an organization collects, processes, stores, transfers, and disposes of. It includes information such as the type, source, location, owner, purpose, and retention period of the data. A data inventory is essential for understanding where personal data is coming from and how it is used within the organization, as well as for complying with data privacy laws and regulations. A data inventory also helps to identify and mitigate data privacy risks and gaps.

The most effective way to incorporate privacy by design principles into applications is to include privacy requirements in software development practices, because this ensures that privacy is considered and integrated from the early stages of the design process and throughout the entire lifecycle of the application. Software development practices include activities such as defining the scope, objectives, and specifications of the application, identifying and analyzing the privacy risks and impacts, selecting and implementing the appropriate privacy-enhancing technologies and controls, testing and validating the privacy functionality and performance, and monitoring and reviewing the privacy compliance and effectiveness of the application. By including privacy requirements in software development practices, the organization can achieve a proactive, preventive, and embedded approach to privacy that aligns with the privacy by design principles.

The best way to safeguard the encryption keys is to ensure that they are stored in a cryptographic vault. A cryptographic vault is a secure hardware or software module that provides cryptographic services and protects the keys from unauthorized access, modification, or disclosure. A cryptographic vault can also provide other functions, such as key generation, key backup, key rotation, key destruction, and key auditing. A cryptographic vault can enhance the security and privacy of the encrypted data by preventing key compromise, leakage, or misuse. A cryptographic vault can also comply with the security standards and best practices for key management, such as the ISO/IEC 27002, NIST SP 800-57, or PCI DSS. References:

[ISACA Glossary of Terms]

[ISACA CDPSE Review Manual, Chapter 3, Section 3.3.3]

[ISACA Journal, Volume 4, 2019, “Key Management in the Multi-Cloud Environment”]

[ISACA CDPSE Review Manual, Chapter 3, Section 3.3.4]

To ensure the protection of personal data, privacy policies should mandate that access to information system applications be authorized by the business application owner, because they are the ones who are responsible for defining the business requirements, functions, and objectives of the applications. The business application owner can also determine the appropriate level of access for different users or groups based on their roles, responsibilities, and needs. The business application owner can also monitor and review the access control policies and procedures to ensure that they are effective and compliant with the privacy regulations and standards.

The primary reason to complete a privacy impact assessment (PIA) is to understand privacy risks associated with the collection, use, disclosure or retention of personal data. A PIA is a systematic process to identify and evaluate the potential privacy impacts of a system, project, program or initiative that involves personal data processing activities. A PIA helps to ensure that privacy risks are identified and mitigated before the implementation is executed. A PIA also helps to ensure compliance with privacy principles, laws and regulations, and alignment with customer expectations and preferences. The other options are not primary reasons to complete a PIA. To comply with consumer regulatory requirements may be a reason to complete a PIA, but it is not the primary reason, as consumer regulatory requirements may vary depending on the context and jurisdiction. To establish privacy breach response procedures may be an outcome of completing a PIA, but it is not the primary reason, as privacy breach response procedures are only one aspect of mitigating privacy risks. To classify personal data may be an activity that is part of completing a PIA, but it is not the primary reason, as personal data classification is only one aspect of understanding privacy risks1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

Asymmetric encryption, also known as public-key encryption, encrypts and decrypts data using two separate yet mathematically connected cryptographic keys. One key is called the public key and can be shared with anyone, while the other key is called the private key and must be kept secret. The public key is used to encrypt the data, and only the corresponding private key can decrypt it. Likewise, the private key can be used to sign the data, and only the corresponding public key can verify it. This method provides confidentiality, integrity, authentication and non-repudiation for data.

A privacy impact assessment (PIA) is a systematic process to identify and evaluate the potential privacy impacts of a system, project, program or initiative that involves the collection, use, disclosure or retention of personal data. A PIA should be done first to address privacy risk when migrating customer relationship management (CRM) data to a new system, as it would help to ensure that privacy risks are identified and mitigated before the migration is executed. A PIA would also help to ensure compliance with privacy principles, laws and regulations, and alignment with customer expectations and preferences. The other options are not as important as performing a PIA when addressing privacy risk when migrating CRM data to a new system. Developing a data migration plan is a process of defining and documenting the objectives, scope, approach, methods and steps for transferring data from one system to another, but it does not necessarily address privacy risk or impact. Conducting a legitimate interest analysis (LIA) is a process of assessing whether there is a legitimate interest for processing personal data that outweighs the rights and interests of the data subjects, but it is only applicable in certain jurisdictions and situations where legitimate interest is a valid legal basis for processing. Obtaining consent from data subjects is a process of obtaining their permission or agreement before collecting, using, disclosing or transferring their personal data for specific purposes, but it may not be required or sufficient for migrating CRM data to a new system, depending on the context and nature of the migration and the applicable laws and regulations1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

The first thing that an IT privacy practitioner should do before an organization migrates personal data from an on-premise solution to a cloud-hosted solution is to perform a privacy impact assessment (PIA). A PIA is a systematic process of identifying and evaluating the potential privacy risks and impacts of a data processing activity or system. A PIA helps to ensure that privacy is considered and integrated into the design and development of data processing activities or systems, and that privacy risks are mitigated or eliminated. A PIA also helps to determine the appropriate measures to protect personal data in a cloud-hosted solution, such as encryption, pseudonymization, anonymization, access control, audit trail, breach notification, etc. A PIA also helps to comply with the applicable privacy regulations and standards that govern data processing activities in a cloud-hosted solution. References: : CDPSE Review Manual (Digital Version), page 99

The first step for an IT privacy practitioner following a decision to expand remote working capability is to evaluate the impact resulting from this change on the organization’s privacy policies, programs and practices. This will help identify the risks and gaps that need to be addressed, as well as the opportunities for improvement and optimization. The other options are possible actions that may be taken after the impact assessment, depending on the results and recommendations.

The value proposition of a PIA is not understood by management is the greatest obstacle to conducting a PIA, as it may result in lack of support, funding, resources or commitment for the PIA process and outcomes. Management may not appreciate or recognize the benefits of a PIA, such as enhancing privacy protection, reducing privacy risks and costs, increasing customer trust and satisfaction, and complying with privacy laws and regulations. Management may also perceive a PIA as a burden, a delay or a hindrance to the system or project development and delivery. The other options are not as significant as the value proposition of a PIA is not understood by management as obstacles to conducting a PIA. Conducting a PIA requires significant funding and resources is an obstacle to conducting a PIA, but it may be overcome by demonstrating the return on investment or the cost-benefit analysis of a PIA. PIAs need to be performed many times in a year is an obstacle to conducting a PIA, but it may be mitigated by adopting a scalable or modular approach to PIAs that can be tailored to different types or levels of systems or projects. The organization lacks knowledge of PIA methodology is an obstacle to conducting a PIA, but it may be resolved by acquiring or developing the necessary skills, tools or guidance for performing PIAs1, p. 67-68 References: 1: CDPSE Review Manual (Digital Version)

The best way for an organization to maintain the effectiveness of its privacy breach incident response plan is to conduct annual data privacy tabletop exercises. A tabletop exercise is a simulated scenario that tests the organization’s ability to respond to a privacy breach incident in a realistic and interactive way. A tabletop exercise can help the organization to evaluate the roles and responsibilities of the incident response team, identify the gaps and weaknesses in the plan, improve the communication and coordination among the stakeholders, and update the plan based on the lessons learned and best practices12. A tabletop exercise can also enhance the awareness and readiness of the organization to handle privacy breach incidents in a timely and effective manner3. References:

ISACA CDPSE Review Manual, Chapter 4, Section 4.3.2

ISACA Journal, Volume 4, 2019, “Tabletop Exercises: Three Sample Scenarios”

ISACA Journal, Volume 6, 2017, “Privacy Breach Response: Preparing for the Inevitable”

Endpoint encryption is a security practice that transforms the data stored on a laptop or other device into an unreadable format using a secret key or algorithm. Endpoint encryption protects the privacy of data in case of loss or theft, by ensuring that only authorized parties can access and use the data, while unauthorized parties cannot decipher or modify the data without the key or algorithm. Endpoint encryption also helps to comply with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), which require data controllers and processors to implement appropriate technical and organizational measures to safeguard personal data.

The other options are less effective or irrelevant for protecting the privacy of data stored on a laptop in case of loss or theft. Strong authentication controls, such as passwords, biometrics or multifactor authentication, are important for verifying the identity and access rights of users, but they do not protect the data from being accessed by bypassing or breaking the authentication mechanisms. Remote wipe is a feature that allows users or administrators to erase the data on a lost or stolen device remotely, but it depends on the availability of network connection and device power, and it may not prevent data recovery by sophisticated tools. Regular backups are a process of creating copies of data for recovery purposes, such as in case of data loss or corruption, but they do not protect the data from being accessed by unauthorized parties who may obtain the backup media or files.

The first thing to do when a data collection process is deemed to be a high-level risk is to conduct a privacy impact assessment (PIA). A PIA is a systematic process that identifies and evaluates the potential effects of personal data processing operations on the privacy of individuals and the organization. A PIA helps to identify privacy risks and mitigation strategies at an early stage of the data collection process and ensures compliance with legal and regulatory requirements. A PIA also helps to demonstrate accountability and transparency to stakeholders and data subjects regarding how their personal data are collected, used, shared, stored, or deleted.

Performing a business impact analysis (BIA), implementing remediation actions to mitigate privacy risk, or creating a system of records notice (SORN) are also important steps for managing privacy risk, but they are not the first thing to do. Performing a BIA is a process of analyzing the potential impacts of disruptive events on the organization’s critical functions, processes, resources, or objectives. A BIA helps to determine the recovery priorities, strategies, and objectives for the organization in case of a disaster or crisis. Implementing remediation actions is a process of applying corrective or preventive measures to reduce or eliminate the privacy risks identified by the PIA or other methods. Remediation actions may include technical, organizational, or legal solutions, such as encryption, access control, consent management, or contractual clauses. Creating a SORN is a process of publishing a public notice that describes the existence and purpose of a system of records that contains personal data under the control of a federal agency. A SORN helps to inform the public about how their personal data are collected and maintained by the agency and what rights they have regarding their data.

The availability of application data flow diagrams is the most significant factor that impacts an organization’s ability to respond to data subject access requests. Data subject access requests are requests made by data subjects to exercise their rights under privacy laws or regulations, such as the right to access, rectify, erase, or port their personal data. To respond to these requests effectively and efficiently, the organization needs to have a clear and accurate understanding of how personal data is collected, processed, stored, shared, and disposed of within its applications and systems. Application data flow diagrams are graphical representations of the data lifecycle that show the sources, destinations, transformations, and dependencies of the data. Having these diagrams readily available helps the organization to locate, retrieve, modify, or delete the personal data in response to the data subject access requests. The other options are less significant or relevant than the availability of application data flow diagrams, as they do not directly affect the organization’s ability to identify and access the personal data.

CDPSE emphasizes outcomes of training—measurable role-based understanding and behavior—over mere completion or absence of incidents. HR mandates (B) and clean audits (D) show activity or point-in-time results, not sustained effectiveness. No incidents (A) is not a reliable indicator of program quality.

Key CDPSE-aligned phrasing (short extract): “Effective awareness is role-based and demonstrated in behavior.”

Validating the privacy framework is a responsibility of the audit function in helping an organization address privacy compliance requirements, as it would help to verify and validate the effectiveness and adequacy of the privacy framework implemented by the organization to comply with privacy principles, laws and regulations. Validating the privacy framework would also help to identify and report any gaps, weaknesses or issues in the privacy framework, and to provide recommendations for improvement or remediation. The other options are not responsibilities of the audit function in helping an organization address privacy compliance requirements. Approving privacy impact assessments (PIAs) is a responsibility of management or governance function in helping an organization address privacy compliance requirements, as they would have authority and accountability for approving PIAs conducted by project teams or business units before implementing any system, project, program or initiative that involves personal data processing activities. Managing privacy notices provided to customers is a responsibility of operational function in helping an organization address privacy compliance requirements, as they would have direct contact and interaction with customers and would be responsible for providing clear and accurate information about how their personal data is collected, used, disclosed and transferred by the organization. 

The right to be forgotten is a privacy right that allows individuals to request the deletion or removal of their personal data from a data controller’s records or systems under certain conditions. One of these conditions is when the data is no longer required for the purpose originally collected, meaning that the data has become obsolete, irrelevant or excessive for fulfilling the initial purpose for which it was obtained or processed by the data controller. The other options are not valid conditions for exercising the right to be forgotten. The data is being used to comply with legal obligations or public interest is an exception that may prevent the data controller from deleting or removing the data upon request, as there may be overriding legitimate grounds for retaining the data for legal compliance or public interest reasons. The individual objects despite legitimate grounds for processing is a condition for exercising the right to object, not the right to be forgotten, which allows individuals to oppose the processing of their personal data based on their particular situation or for direct marketing purposes. The individual’s legal residence status has recently changed is not a relevant factor for exercising the right to be forgotten, as it does not affect the necessity or relevance of the data for its original purpose1, p. 107-108 References: 1: CDPSE Review Manual (Digital Version)

Prioritizing privacy-related risk scenarios as part of ERM processes is the best way to ensure that the risk responses meet the organizational objectives, because it helps to align the privacy risk management with the overall strategic goals, values, and culture of the organization. ERM is a holistic approach to identify, assess, and manage risks across the organization, taking into account the interdependencies and trade-offs among different types of risks. By integrating privacy-related risk scenarios into the ERM processes, the organization can evaluate the potential impact and likelihood of privacy risks on its mission, vision, and performance, and prioritize the most significant ones for mitigation or acceptance. This can also help to allocate appropriate resources, assign clear roles and responsibilities, and monitor and report on the effectiveness of the risk responses.

Implementing multi-factor authentication is the best way to reduce the risk of compromised credentials when an organization allows employees to have remote access, as it adds an extra layer of security and verification to the authentication process. Multi-factor authentication requires the user to provide two or more pieces of evidence to prove their identity, such as something they know (e.g., password, PIN), something they have (e.g., token, smart card), or something they are (e.g., fingerprint, face scan)135. References: 1 Domain 2, Task 8;

Data classification is the process of categorizing data according to its sensitivity, value, and criticality for the organization and the data subjects. Data classification has the greatest impact on the treatment of data within the scope of an organization’s privacy policy, as it determines the appropriate level of protection, access, retention, and disposal for each type of data. Data classification also helps to comply with the privacy principles and regulations, such as data minimization, purpose limitation, accuracy, security, and accountability.

Incorporating privacy checkpoints into the secure development life cycle (SDLC) is the best way to avoid collecting personal data that was not part of the privacy impact assessment (PIA). Privacy checkpoints are stages in the SDLC where privacy requirements and risks are reviewed and validated, and any changes or deviations from the original PIA are identified and addressed. Privacy checkpoints help ensure that privacy is embedded throughout the system design and development, and that any changes are documented and approved.

According to the General Data Protection Regulation (GDPR), data subjects have the right to withdraw their consent for processing their personal data at any time. However, this right does not apply when the processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, in accordance with Article 89(1) of the GDPR1.

Privacy threat modeling is a methodology for identifying and mitigating privacy threats in a software architecture. It helps to ensure that privacy is considered in the design and development of software systems, and that privacy risks are minimized or eliminated. Privacy threat modeling typically involves the following steps: defining the scope and context of the system, identifying the data flows and data elements, identifying the privacy threats and their sources, assessing the impact and likelihood of the threats, and applying appropriate countermeasures to mitigate the threats. References: : CDPSE Review Manual (Digital Version), page 97

One of the most common vulnerabilities that can compromise the access to personal information is end users using weak passwords. Weak passwords are passwords that are easy to guess, crack, or steal, such as passwords that are short, simple, common, or reused. Weak passwords can allow unauthorized or malicious parties to gain access to personal information and cause privacy breaches, leaks, or misuse. Multi-factor authentication is an effective way to mitigate this vulnerability, as it requires end users to provide more than one piece of evidence to verify their identity, such as something they know (e.g., password), something they have (e.g., token), or something they are (e.g., biometric). Multi-factor authentication makes it harder for attackers to bypass the authentication process and access personal information. References: : CDPSE Review Manual (Digital Version), page 107

Using hash values with stored personal data best enables an organization to detect changes to the data, because hash values are unique and fixed outputs that are generated from the data using a mathematical algorithm. If the data is altered in any way, even by a single bit, the hash value will change dramatically. Therefore, by comparing the current hash value of the data with the original or expected hash value, the organization can verify the integrity and authenticity of the data. If the hash values match, it means that the data has not been tampered with. If the hash values differ, it means that the data has been corrupted or modified.

In GDPR parlance, organizations that use third-party service providers are often, but not always, considered data controllers, which are entities that determine the purposes and means of the processing of personal data, which can include directing third parties to process personal data on their behalf. The third parties that process data for data controllers are known as data processors.

The best way to protect personal data in the custody of a third party is to include requirements to comply with the organization’s privacy policies in the contract. This means that the organization should specify the terms and conditions of data processing, such as the purpose, scope, duration, and security measures, and ensure that they are consistent with the organization’s privacy policies and applicable privacy regulations. The contract should also define the roles and responsibilities of both parties, such as data controller and data processor, and establish mechanisms for monitoring, reporting, auditing, and resolving any issues or incidents related to data privacy. References: : CDPSE Review Manual (Digital Version), page 41

A multinational organization that operates across different countries and regions should perform an annual review of changes to privacy regulations in all jurisdictions where its corporate data is processed. This is because different jurisdictions may have different privacy laws and requirements that apply to the collection, use, storage, transfer, and disposal of personal data. For example, the EU General Data Protection Regulation (GDPR) applies to any organization that processes personal data of individuals in the EU, regardless of where the organization is located or where the data is processed. Therefore, the organization should keep track of the changes to privacy regulations in all relevant jurisdictions and update its data privacy policy accordingly to ensure compliance and avoid penalties or lawsuits.

The organization’s potential legal liabilities related to the data should be of greatest concern when an organization wants to store personal data in the cloud, as it may expose the organization to various compliance risks, such as data breach notification laws, data protection regulations, data sovereignty laws, and contractual obligations. The organization should ensure that the cloud storage provider complies with the applicable legal and regulatory requirements, and that the organization retains control and ownership of the data. The organization should also conduct due diligence and risk assessment of the cloud storage provider before entering into a contract. References: 2 Domain 2, Task 9; 4 

A privacy notice’s foremost role is transparency—clearly informing individuals about what data is collected, for what purposes, and on what legal basis. Education on safeguards (B), accountability statements (C), or complaint procedures (D) may appear in notices, but they are secondary to the core objective of transparency on intended use.

“Provide individuals with clear, accessible information about processing purposes, lawful basis, recipients, and data subject rights.”

A peer-to-peer (P2P) system architecture is a network model where each node (peer) can act as both a client and a server, and communicate directly with other peers without relying on a centralized authority or intermediary. A P2P system architecture best supports anonymity for data transmission, by providing the following advantages:

It can hide the identity and location of the peers, by using encryption, pseudonyms, proxies, or onion routing techniques, such as Tor1 or I2P2. These techniques can prevent eavesdropping, tracking, or censorship by third parties, such as Internet service providers, governments, or hackers.

It can distribute the data across multiple peers, by using hashing, replication, or fragmentation techniques, such as BitTorrent3 or IPFS4. These techniques can reduce the risk of data loss, corruption, or tampering by malicious peers, and increase the availability and resilience of the data.

It can enable the peers to control their own data, by using consensus, validation, or incentive mechanisms, such as blockchain5 or smart contracts. These mechanisms can ensure the integrity and authenticity of the data transactions, and enforce the privacy policies and preferences of the data owners.

Obtaining executive support is the first step in developing an organization-wide strategy to address data privacy risk, as it ensures that the privacy program has the necessary resources, authority, and alignment with the organization’s goals and objectives. Without executive support, the privacy program may face challenges in implementing and enforcing privacy policies, procedures, and controls across the organization. References: 2 Domain 1, Task 1

The best way to ensure data confidentiality across databases is to use data anonymization, which is a process of removing or modifying personal or sensitive data from a dataset so that it cannot be linked or attributed to a specific individual or entity. Data anonymization helps protect the privacy and security of the data subjects, as well as comply with the applicable data protection laws and regulations. Data anonymization can be achieved by using various techniques, such as masking, encryption, aggregation, generalization, perturbation, or synthetic data generation12.

The first step toward the effective management of personal data assets is to create a personal data inventory, which is a comprehensive list of the personal data that an organization collects, processes, stores, transfers, and disposes of. A personal data inventory helps an organization to understand the types, sources, locations, owners, purposes, and retention periods of the personal data it holds, as well as the risks and obligations associated with them. A personal data inventory is essential for complying with data privacy laws and regulations, such as the GDPR or the PDPA, which require organizations to implement data protection principles and practices, such as obtaining consent, providing notice, ensuring data quality and security, respecting data subject rights, and reporting data breaches. A personal data inventory also helps an organization to identify and mitigate data privacy risks and gaps, and to implement data minimization and data security controls.

The practice that best indicates an organization follows the data minimization principle is that data is regularly reviewed for its relevance. The data minimization principle is one of the core principles of data protection under various laws and regulations, such as the GDPR or the CCPA. It states that personal data should be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. By regularly reviewing the data they hold, organizations can ensure that they do not collect or retain excessive or unnecessary data that may pose privacy risks or violate data subject rights.

Data is pseudonymized when being backed up, data is encrypted before storage, or data is only accessible on a need-to-know basis are also good practices for data protection, but they do not directly indicate that the organization follows the data minimization principle. Pseudonymization is a process of replacing identifying information in data with artificial identifiers or pseudonyms. Pseudonymization can help enhance the privacy of data by reducing the linkability between data and data subjects, but it does not prevent re-identification or inference attacks. Encryption is a process of transforming data into an unreadable form using a secret key or algorithm. Encryption can help protect the confidentiality, integrity, and availability of data by preventing unauthorized access, disclosure, or modification. Access control is a process of restricting who can access, modify, or delete data based on their roles, permissions, or credentials. Access control can help prevent unauthorized or inappropriate use of data by limiting the scope of access.

The best way to ensure an effective data privacy policy is implemented is to align regulatory requirements with business needs, because this will help achieve compliance while also supporting the organization’s objectives, values, and strategies. A data privacy policy should reflect the legal obligations and expectations of the organization, as well as the needs and preferences of its stakeholders, such as customers, employees, partners, and regulators. A data privacy policy should also be flexible and adaptable to changing circumstances and environments12.

Following an established privacy framework is the most important step when developing an organizational data privacy program because it provides a structured and consistent approach to identify, assess, and manage privacy risks and compliance obligations. A privacy framework can also help to align the privacy program with the organization’s strategic goals, values, and culture, as well as to communicate and demonstrate the privacy program’s effectiveness to internal and external stakeholders. Some examples of established privacy frameworks are the NIST Privacy Framework, the ISO/IEC 27701:2019, and the AICPA Privacy Maturity Model.

The best approach for handling personal data that has been restricted is to flag users’ email addresses to make sure they do not receive promotional information, because this will respect the users’ preferences and rights to opt out of marketing communications. This will also help the company comply with the data protection laws and regulations that require consent and transparency for sending marketing emails, such as the General Data Protection Regulation (GDPR) and the CAN-SPAM Act12. The other options are not appropriate or sufficient for handling restricted data, because they may violate the users’ rights, expectations, or agreements, or cause operational issues for the company.

Inferred data is the type of data that is produced by using a more complex method of analytics to find correlations between data sets and using them to categorize or profile people. Inferred data is not directly observed or collected from the data subjects, but rather derived from other sources of data, such as behavioral, transactional, or demographic data. Inferred data can be used to make assumptions or predictions about the data subjects’ preferences, interests, behaviors, or characteristics12.

User consent to share personal data is the most important factor when designing APIs that enable mobile device applications to access personal data, as it ensures that the user is informed and agrees to the purpose, scope, and duration of the data sharing. User consent also helps to comply with the data protection principles and regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), that require user consent for certain types of data processing and sharing134. References: 1 Domain 2, Task 7