MSP Practitioner, 5th edition Exam Questions and Answers
Which of below sentences describes Project Brief?
In delivering the capability, which role is responsible for aligning projects with programme objectives?
Which of the following will not be in Issue register?
In delivering the capability, who is responsible for aligning projects with benefits realization?
Which principle ensures creating a 'Vision'?
Which one of below options is the delivery mechanism for 'stakeholder engagement'?
Which of following is correct about Benefits Management?
Which of the following statements best defines 'MSP Principles'?
In Managing the Tranches, which role is responsible for preparing for the next tranche?
During the programme, there will be a series of voluntary and compulsory redundancies. The COO believes there is a possibility that UU could lose many of its very highly skilled and knowledgeable staff as a result.
How should this information be managed when applying the ‘decisions’ theme to the ‘embed the outcomes’ process?
Three items of information have been recorded in the documents to support the 'decisions' theme. In which document should they be recorded?

The programme is in the ‘plan progressive delivery' process for the first time and the business case has been confirmed. The programme manager is now attempting to get commitment from the Call Centre Manager that they will provide the staff needed in Tranche 1.
Is this an appropriate application of the ‘plan progressive delivery' process, and why?
Which of the following is a programme management principle?
Which of following best defines Outcomes?
In which MSP theme would you expect to find the POTI model?
Which of the following is NOT set out by the Programme Brief?
There is a risk that the utilities market is changing, with green energy solutions becoming more attractive to customers. As UU does not currently offer this type of green energy, the benefits gained from cross-selling electricity and gas to current water customers may be overestimated.
Which activity is relevant in the ‘plan’ phase of the Plan-Do-Check-Act (PDCA) cycle?
Programme needs to create a working environment that is both robust and flexible enough to be able to cope with frequent and sometimes radical changes of boundary. Which programme management principle suggests this?
The programme is in the ‘design the outcomes’ process. The programme team is reviewing the programme brief and a revised version of the vision statement that has been prepared and validated in a workshop with key stakeholders.
What action should the programme manager and BCM take FIRST?
The programme is in the ‘deliver the capabilities’ process. When the Call Centre Rationalization Project is complete, it will be important to inform all staff and customers. This is because there will be new contact details for the new single call centre with longer opening hours. The programme manager has planned for both internal and external announcements to publicize this.
Which theme is MOST relevant to these planned activities?
During the 'identify the programme’ process, the SRO identified that the utility regulator may be considering a fair pricing policy to protect vulnerable customers. The introduction of this policy would have a significant impact on the benefits expected by UU. The programme manager included this information in the programme brief.
How well does this apply the 'deal with ambiguity’ principle, and why?
When approval to proceed is given at the end of Defining a Programme, what does this mean?
Here are three statements about the programme justification for the Smart Meter Programme. In which document should the statements be recorded?

Which document has the as-is state of organization?
The following statement needs to be recorded:
"The vision statement will be developed and tested in a facilitated workshop with the senior officers from each department, before final approval by the CEO."
In which section of the programme strategy should this be recorded?
Which document is prepared with a purpose to share with stakeholders?
Which of the following is kind of a vision led programme?
Which of the following is NOT an MSP Governance Theme?
Which of the following is a Governance document?
The project manager for the Customer Processes Project has heard a rumour that Web ‘n’ Go is having financial difficulties. If this company becomes bankrupt, they will not be able to supply the agreed customer web-based portal services which are required to enable the single customer services call centre. The programme manager has added this risk to the programme risk register.
Is this action by the programme manager an appropriate application of the ‘design’ theme, and why?
The programme manager has produced a rough estimate of costs based on the recently completed roll-out of smart metered services to electricity and gas customers.
Is this an appropriate application of the ‘identify the programme' process, and why?
The task of organizational realignment relies heavily on getting results from existing staff and enhancing skills. Here are items of information to be recorded in the stakeholder engagement and communications plan. Under which heading should they be recorded?

The CFO has informed the programme board that the predicted increase in electricity and gas customer numbers is too optimistic. The BCM has produced new targets based on this new information. The programme manager has updated the target operating model to reflect this.
Is this an appropriate application of the ‘align with priorities' principle, and why?
UU has partnered with a supplier who has expertise in training and change management. The supplier will provide a virtual change office function, helping staff in the business prepare for the significant transformation ahead and ensuring that the benefits will be realized. However, these change management services are very costly.
Is this an appropriate application of the ‘justification’ theme, and why?
The programme is in the first tranche. The programme manager met with the project managers from the Employment Contracts and Call Centre Rationalization projects as well as the BCM. Many topics were discussed. After the meeting, the programme manager reviewed the information gathered at the meeting.
Which information should result in an addition to the risk register?
Which of the following is NOT normally a characteristic of the Vision Statement?
Which of following is False?
Who produces Business Case?
Which of following documents are parts of governance themes?


