Salesforce Salesforce-Slack-Administrator Dumps

Slack recommends:

"Using SCIM provisioning combined with IdP group mapping allows organizations to efficiently manage large groups of users and assign roles based on IdP groups."

This way, you automate role assignment (faculty as Workspace Admins) while onboarding users. Options A and D don’t promote users automatically. Option C is less efficient compared to pre-provisioning via SCIM and group mapping.

(Reference: Slack Administration Study Guide - SCIM Provisioning and IdP Group Mapping)

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To ensure that all users have seamless access to Google Calendar within Slack:

"Enable domain-wide authentication for Google Calendar in Slack. This ensures the app is automatically installed and authorized for all users without requiring manual setup."

Pre-approving (C) still requires individual installation by users. Posting instructions (A) is manual and inconsistent. Using Admin API (D) helps manage app requests but does not guarantee seamless access.

(Reference: Slack Administration Study Guide - Managing Apps and Domain-Wide Authentication)

Slack recommends using public channels for community-building and location-specific discussions:

"Public channels allow easy discoverability and participation by members who might also be interested, even if they aren't part of the initial group."

DMs (A, C) are not scalable or discoverable. Slack Connect (B) is for external collaboration, not internal teams.

(Reference: Slack Administration Study Guide - Best Practices for Organizing Community Channels)

According to Slack role definitions:

"Workspace Admins can manage members, channels, and settings for the workspace without the broader privileges of Workspace Owners or Org Admins."

Org Admin (A) is too high-level for this task on Business+ (Org Admin is primarily an Enterprise Grid role). Workspace Owner (C) has more extensive authority, including transferring workspace ownership. Member (D) cannot manage users or channels.

(Reference: Slack Administration Study Guide - Roles and Permissions)

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Slack Connect rules state:

"Once an external organization joins a Slack Connect channel, they can see all existing channel history unless otherwise configured. Before they accept, Org Owners can revoke the pending invitation to prevent access."

Thus, channel history will be visible, and the requestor should be shown how to revoke the invite.

(Reference: Slack Administration Study Guide - Slack Connect and Channel Invitation Management)

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Slack guidance emphasizes:

"Default channels help orient new members by exposing them to important organizational channels and reinforcing naming conventions and community norms."

A is inaccurate — default channels are typically public (not required for all communication). B is incorrect because default channels cannot be private. C refers to general Slack usage, but not specifically about default channels.

(Reference: Slack Administration Study Guide - Setting Default Channels for Workspaces)

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Slack recommends for sensitive or confidential projects:

"An 'Invite Only' workspace allows Org Admins or Workspace Owners to control membership, ensuring sensitive topics remain private until disclosure is appropriate."

Hidden (C) conceals the workspace name, but Invite Only (D) is the correct choice for manually controlling access during sensitive phases.

(Reference: Slack Administration Study Guide - Workspace Access Management)

Slack’s Enterprise Grid Move Channel guidelines state:

"Before moving a channel, confirm you have admin privileges in both the origin and destination workspaces and ensure that all channel members are members of the destination workspace."

Org Owner approval (D) is not necessary unless your organization has custom policies. Exporting channel history (C) is unrelated to the move process. Removing all members (A) is incorrect — you need to maintain membership.

(Reference: Slack Administration Study Guide - Moving Channels Between Workspaces)

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Slack recommends:

"Admins can remove external members from all Slack Connect channels in bulk via the External People Management dashboard."

Disconnecting all shared connections (A) is extreme and affects the entire organization. Muting (C) only hides messages for individuals. /leave (D) only removes users themselves, not the offender.

(Reference: Slack Administration Study Guide - Managing External Users)

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For ongoing external data archiving and retrieval:

"Slack recommends using a third-party eDiscovery or archiving app to pull Slack data and store it securely in a separate data warehouse or compliant system."

Corporate exports (Option A) are manual and not continuous, retention policies (Option B) keep data inside Slack, and DLP (Option C) manages risk but not long-term archiving externally.

(Reference: Slack Administration Study Guide - Data Governance and eDiscovery Options)

According to Slack’s official security recommendations:

"For organizations needing to prevent sensitive data from being shared in Slack, the recommended approach is to integrate Slack with a Data Loss Prevention (DLP) solution using the Discovery API."

DLP integrations can monitor messages and files, detect patterns like credit card numbers, and take automated actions to prevent or alert on policy violations.

Option A (Discovery solution) is related to data retention and eDiscovery, not proactive DLP enforcement. Option B would require custom development and is not the standard or scalable approach. Option D (Workflow Builder) is not intended for monitoring sensitive data.

(Reference: Slack Administration Study Guide - Security Integrations and Data Loss Prevention)

When users are deprovisioned via SCIM or IdP integration:

"Their accounts are deactivated, they are signed out from all sessions, and their accounts are removed from channels, but their messages and files remain intact in Slack unless a separate data retention policy dictates otherwise."

Slack retains historical content unless specifically configured for deletion.

(Reference: Slack Administration Study Guide - Deactivation and Deprovisioning via SCIM)

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Slack officially recommends for large-scale channel management:

"Use Slack’s bulk channel management APIs (like conversations.archive and conversations.rename) to automate cleanup activities at scale."

Manually using settings (C) or requesting owners' actions (D) is impractical for 1,000+ channels. Slack’s standard UI tools (A) are efficient but not optimized for this volume compared to API automation.

(Reference: Slack Administration Study Guide - Bulk Channel Lifecycle Management)

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Slack recommends for external collaborations:

"Slack Connect channels are the preferred method to collaborate securely with external organizations instead of bringing external users into your workspace as full members or guests."

Inviting 15 external users as Multi-Channel Guests (C) is less scalable and harder to manage. Adding them to the IdP (B) is unnecessary and risky for external contractors. Creating a new workspace (D) would complicate governance.

(Reference: Slack Administration Study Guide - Slack Connect Collaboration Best Practices)

The most efficient method to ensure all users are automatically added is:

"Make the workspace a default workspace for the Enterprise Grid organization. This way, all current and future members will automatically be added without manual intervention."

Syncing IdP groups (Option D) could work but requires additional setup complexity and group management.

(Reference: Slack Administration Study Guide - Default Workspace Management in Enterprise Grid)

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Slack recommends for sensitive HR communication:

"Use a private channel to manage sensitive communications, like hiring and recruiting questions, especially when HR policies and individual discussions are involved."

A public channel (A, D) risks sensitive information exposure. Org-wide channels (B) are less appropriate for targeting a specific audience like hiring managers.

(Reference: Slack Administration Study Guide - Managing Sensitive Information in Channels)

Slack documentation states:

"When public file sharing is enabled, file sharing settings apply to files uploaded by any organization participating in a Slack Connect channel."

DLP monitoring (A) is separate and applies differently. File upload permissions (C) can be restricted through Slack Connect settings. Any user, not just admins (D), can create external file links if allowed.

(Reference: Slack Administration Study Guide - Managing Public File Sharing in Slack)

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Slack documentation for Enterprise Grid states:

"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized."

Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.

(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)

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Slack best practices state:

"SAML-based SSO and SCIM provisioning (through IdP groups) are available on the Business+ plan. This enables automation of user management and enhances login security."

Google Workspace SSO (A) without SAML lacks the full control needed. 2FA (B) is a good practice but doesn't automate provisioning. Enterprise Grid (C) would be overkill and costly for a small organization.

(Reference: Slack Administration Study Guide - Identity and Access Management)

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According to Slack Enterprise Grid documentation:

"To allow users to integrate external tools into workflows, admins must enable steps from apps and allow workflows to include webhook triggers."

Also,

"Enabling Workflow Builder and allowing users to create workflows (except Guests) ensures flexibility."

While A (App Managers) grants permission to approve apps, it is not needed for creating workflows. Channel emails (C) are unrelated. Workflow creation policy (E) is important too but the critical steps for app usage and webhook integration are B and D.

(Reference: Slack Administration Study Guide - Workflow Builder with External Integrations)

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For consolidating workspaces across Slack plans (Pro to Business+), the official process is:

"Export the public channel history from the source workspace and import it into the target workspace."

The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There’s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.

(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)

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SAML SSO provides:

"Organizations with more control over their authentication policies, including password requirements, session durations, and login behaviors."

"Employees can use their existing login credentials for all applications, including Slack, through SSO integration with the identity provider."

Option B is wrong because SSO depends on having an IdP in the first place. Option C is incorrect because SSO is available only on certain Slack paid plans (not all). Option E refers to Enterprise Key Management (EKM), not SSO.

(Reference: Slack Administration Study Guide - Single Sign-On (SSO) Benefits)

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On the Free plan, to ensure only employees can join automatically and prevent outsiders from signing up:

"Enable sign-up using a specific email domain (such as @company.com) so only people with company email addresses can join the workspace without needing manual invites."

Allowing all members to invite (Option A) could allow external people to join, and IdP enforcement (Option C) typically applies to paid plans, not Free.

(Reference: Slack Administration Study Guide - Workspace Access Settings on Free Plans)

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In the Slack Business+ plan, to meet compliance requirements where deleted files must remain discoverable, you must set file retention to:

"Keep all files, including deleted files."

This ensures that even after a user deletes a file, it remains accessible for auditing and compliance purposes. Simply keeping files (B) does not guarantee deleted files are retained. Options involving "for a set number of days" (C, E) would risk data loss after the timeframe expires, and D (all file versions) focuses on version history, not deletion recovery.

(Reference: Slack Administration Study Guide - File Retention and Compliance Settings)

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Slack strongly advises:

"Design for the minimum number of workspaces needed to meet business requirements. Fewer workspaces reduce context switching, simplify governance, and improve findability."

Option A (loose design) risks chaos. B (strict policy) is important but doesn’t directly solve workspace sprawl. D (more workspaces) worsens fragmentation.

(Reference: Slack Administration Study Guide - Workspace Design Principles for Enterprise Grid)

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Slack recommends for security auditing:

"The Audit Logs API can capture file download activities, including which user downloaded a specific file."

Discovery APIs (A) help with content search/export, not action tracking. Audit Logs API is for actions like downloads (B). Option C (export public channel data) and D (workspace data export) won't show specific download activities.

(Reference: Slack Administration Study Guide - Using the Audit Logs API)

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Slack adoption best practices emphasize:

"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example."

Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.

(Reference: Slack Administration Study Guide - Building a Public-First Culture)

Slack encourages using threads to keep conversations organized and prevent clutter in busy channels.

Official Slack documentation says:

"Threads help organize conversations around specific messages, allowing multiple discussions to happen simultaneously within a single channel without causing confusion."

While thanking or quick responses (Option B) can also be done in threads, the primary reason for using threads is to manage multiple discussions efficiently.

(Reference: Slack Administration Study Guide - Best Practices for Channel Communication and Threading)

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Slack recommends setting and communicating a strong channel naming and creation policy to improve discoverability and reduce confusion.

According to Slack best practices for channel management:

"A consistent channel naming convention helps employees find information more easily and prevents the creation of duplicative channels. A documented and communicated policy ensures that channel creators follow structure guidelines without needing admin intervention."

Pinning guides (A) and posting lists (B) are helpful for awareness but do not solve the underlying structural issues. Requiring admins for every new channel (C) is too restrictive and counter to Slack's flexibility model.

(Reference: Slack Administration Study Guide - Channel Management and Naming Conventions)

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Slack best practices encourage public discussions to:

"Make answers discoverable to others who might have the same question later, reduce redundant inquiries, and model a culture of openness."

By encouraging employees to post their questions in a public help channel, Jose reinforces using public channels and helps build a searchable knowledge base.

(Reference: Slack Administration Study Guide - Promoting Open Communication and Knowledge Sharing)

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The proper course of action involves:

Deleting the file through an integrated Data Loss Prevention (DLP) solution.

Reviewing access through the Audit Logs API.

Slack documentation confirms:

"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads."

Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.

(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)

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Slack recommends:

"Channel names should follow consistent naming conventions and use hyphens between words, e.g., help-finance for a help-related finance channel."

Option A incorrectly reverses prefix order. Option B uses incorrect formatting. Option D misuses the prefix format as well.

(Reference: Slack Administration Study Guide - Channel Naming Conventions)

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Security-critical settings involve decisions that could expose the organization to risk through external access or the addition of third-party apps. Slack documentation specifies:

"App management and member invitation settings are critical security configurations. Restricting who can add apps (admin-approved apps) and who can invite new members ensures better control over external access and data exposure."

Custom emoji (B) and channel creation (C) impact user experience but are not considered critical security matters.

(Reference: Slack Administration Study Guide - Enterprise Security Controls and Settings)

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Slack automation for app approvals suggests:

"Admins can define conditional rules to automatically approve or restrict apps and integrations and notify requesters of the approval status, while creating rules both at the org and workspace level for flexibility."

Listing trusted members (B) does not automate the process. Cost-based approvals (C) are too narrow and risky.

(Reference: Slack Administration Study Guide - Automating App and Integration Approvals)

Slack’s guidance on change management recommends:

"A vision statement defines the purpose of Slack in the organization’s broader workflow. It helps end users align on why Slack is being used and how it supports their day-to-day work."

It focuses on strategic understanding, not tactical elements like channel lists (B), permissions (C), or feature updates (D).

(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Planning)

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Moving sales channels into the Global workspace and making default channels private would:

Create confusion and friction in adoption.

Reduce transparency and cross-functional collaboration.

Slack documentation highlights:

"Workspaces should be structured to align naturally with how teams operate. Making core channels private may limit discoverability and collaboration, which contradicts Slack’s goals for connection and transparency."

Options B, C, and D promote transparency and collaboration, which is the intended use of Slack across cross-functional teams.

(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Strategies)

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To automatically deactivate users who leave a company, Slack relies on SCIM (System for Cross-domain Identity Management) provisioning. SCIM allows an Identity Provider (IdP) to manage user accounts, including provisioning, deprovisioning, and updating user profiles directly from the IdP.

According to the official Slack documentation for user provisioning:

"When SCIM provisioning is enabled, changes made in your Identity Provider — such as deactivating a user — will be reflected in Slack automatically. Deprovisioning ensures that when someone leaves the company, their Slack account is also deactivated without manual intervention."

None of the other options (A, B, or C) are requirements for automatic deactivation. SCIM deprovisioning is the only supported and correct method for automated account deactivation through IdP integrations.

(Reference: Slack Administration Study Guide - User Management and SCIM Provisioning)

Slack’s internal app management documentation states:

"Adding internal app collaborators allows trusted users to manage an app’s configuration, including OAuth settings, scopes, and other integration behaviors without needing Org Admin privileges."

There is no need to promote SMEs to Org Admins (B) — which would give them excessive permissions across the entire Slack environment. A and C do not enable them to manage the app directly.

(Reference: Slack Administration Study Guide - Managing Internal Apps and App Collaborators)

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According to Slack's official documentation:

"Channel Managers can rename and archive channels, convert public channels to private (but not vice versa), and add/manage other Channel Managers."

They cannot restore deleted channels (B, D) or manage user roles in the org-wide sense (C).

(Reference: Slack Administration Study Guide - Channel Manager Role Capabilities)

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Slack’s Workflow Builder guidance states:

"To update an existing workflow, unpublish it, make edits to the steps or messages, and republish it."

Editing JSON manually (B) is unnecessary. Adding a step (C) is a patch, not a real fix. Deleting and rebuilding (D) is inefficient when Slack allows direct editing.

(Reference: Slack Administration Study Guide - Managing Workflows)

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Slack best practices for managing high-volume help channels recommend:

"Creating regional help channels following a clear, consistent naming convention, such as #help-workplace-region, so requests are easier to route and monitor."

This method ensures that requests are properly triaged without confusing users and keeps the support experience scalable.

(Reference: Slack Administration Study Guide - Best Practices for Managing High-Volume Support Channels)

Slack recommends using multi-workspace private channels to manage sensitive information securely across workspaces.

"Multi-workspace private channels allow members from multiple workspaces to securely collaborate, making them ideal for department-specific discussions and sensitive topics."

Public channels (A) are inappropriate due to the sensitivity of the HR discussions. Private channels limited to one workspace (C) would restrict access. Group DMs (D) are not scalable or organized for ongoing collaboration.

(Reference: Slack Administration Study Guide - Managing Multi-Workspace Private Channels)

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The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:

"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications. Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents."

Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.

(Reference: Slack Administration Study Guide - Integration Management and Best Practices)

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The most accurate approach is to use Slack’s analytics to compare direct message usage across different workspaces.

Slack documentation states:

"Workspace-level analytics allow Admins to view the percentage of messages sent via direct messages versus public or private channels. Comparing this across teams highlights differences in Slack usage patterns."

Only option A directly provides a comparative analysis to see if HR’s behavior is different from the rest of the org.

(Reference: Slack Administration Study Guide - Workspace Analytics and Communication Patterns)

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Slack advises:

"Using native app approval workflows within the Manage Apps dashboard ensures that app installation requests are logged, require a rationale, and can be tracked by App Managers in a centralized approval workflow."

Workflow Builder (D) is useful but unnecessary when Slack's built-in app approval is available. Options A and C are partial solutions but miss the audit trail and rationale requirement.

(Reference: Slack Administration Study Guide - Managing App Approvals and App Governance)

Slack recommends:

"Workspace Admins are ideal for handling workspace-specific tasks such as member management, approval of apps, and settings management for individual business units."

Assigning Org Admins (B) or Org Owners (D) grants broader permissions than necessary and increases risk. Creating a channel for managing requests (C) does not delegate actual admin permissions.

(Reference: Slack Administration Study Guide - Delegating Workspace-Level Administration)

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Slack's immediate response guidance states:

"If SCIM provisioning is unavailable, Workspace Admins should manually deactivate users through Slack settings to immediately prevent access."

Changing the email (A) is messy and not recommended. Making #general read-only (B) doesn't prevent broader access. Contacting support (D) is useful, but not immediate enough for stopping access.

(Reference: Slack Administration Study Guide - Managing User Access in Case of SCIM Outage)

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Slack Clips are recommended for asynchronous communication:

"Slack Clips allow users to record video, screen shares, and voice messages directly in Slack, which teammates can view at their convenience."

Starting a Huddle (C) is synchronous and not asynchronous. Recording outside Slack (B) and importing is less efficient. Public channels limited to specific workspaces (D) won’t reach the entire org unless users join manually.

(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Communication)

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Slack Clips are designed for:

"Recording and sharing video, voice, and screen recordings asynchronously to allow teams to consume and respond on their own schedule."

A project manager sharing updates for review (B) is a perfect use case. Time-sensitive troubleshooting (A) and active brainstorming (D) are better suited for synchronous tools like Huddles. Scheduling reviews (C) suggests a live meeting rather than asynchronous communication.

(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Collaboration)

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Using Workflow Builder is the best way to:

"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring."

This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.

(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)

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Slack best practices recommend:

"For external users who need access to multiple channels but not the entire workspace, a Multi-Channel Guest account is the ideal solution."

Full member access (D) is inappropriate for external users. Slack Connect DMs (B) would not provide full channel collaboration. Single-Channel Guest (C) would limit the contractor unnecessarily.

(Reference: Slack Administration Study Guide - Managing Guest Accounts in Enterprise Grid)

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According to Slack's Enterprise Mobility Management (EMM) documentation:

"EMM allows organizations to restrict access to Slack only from approved (managed) mobile devices, enhancing security and ensuring compliance with corporate policies."

Requiring minimum app versions (A), blocking downloads (C), and requiring secondary authentication (D) are native Slack security settings or can be handled with mobile session settings — but device restriction is specifically an EMM capability.

(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Overview)

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Slack's default permissions for Slack Connect channel approvals state:

"Only Org Admins and Org Owners can approve Slack Connect channels by default in an Enterprise Grid organization."

No manual forwarding or private channel workflows are needed if using defaults (B, D). Changing permissions to let Workspace Admins/Owners approve (A) would contradict the requirement.

(Reference: Slack Administration Study Guide - Slack Connect and Admin Permissions)

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An Open workspace allows anyone in the organization to join without requiring invitations or approvals, minimizing admin overhead.

According to Slack Enterprise Grid documentation:

"Open workspaces allow any member of the organization to join, making them ideal for widely participated efforts like fundraising, campaigns, or company-wide initiatives."

Invite Only and By Request models would require manual intervention and approval, not ideal when admin resources are limited. Hidden workspaces are for restricted, confidential groups.

(Reference: Slack Administration Study Guide - Workspace Visibility Settings)

User groups provide two major benefits according to Slack official documentation:

"User groups allow you to quickly notify an entire group of people with an @mention (e.g., @designers, @managers)."

"They can also be configured so that new users assigned to the group are automatically added to default channels, streamlining onboarding."

They do not control channel management permissions (B) or app integrations (E), nor do they affect workspace analytics permissions (C).

(Reference: Slack Administration Study Guide - Managing User Groups)

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Slack’s best practices for promoting open communication are:

"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication."

Also:

"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks."

Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.

(Reference: Slack Administration Study Guide - Messaging and Retention Policies)

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Slack official plan features state:

"Customizable message and file retention policies are available on Pro, Business+, and Enterprise Grid plans."

Free plan (C) does not support customizable retention. It's limited to 90 days history unless upgraded. Enterprise Grid-only (D) is too restrictive.

(Reference: Slack Administration Study Guide - Message and File Retention Policies)

On Slack Enterprise Grid:

"Org Owners are responsible for organization-wide security and compliance settings, including configuring and managing Single Sign-On (SSO) for the entire organization."

Workspace Owners manage workspace-level settings such as retention policies (A) or app approvals (D), but they cannot manage enterprise-wide SSO configurations. Resetting passwords individually (B) is not something either can do directly — identity is managed via the IdP in Enterprise Grid.

(Reference: Slack Administration Study Guide - Roles and Permissions in Enterprise Grid)

Slack recommends measuring transparency by:

"Tracking the percentage of messages sent or viewed in public channels versus private channels and DMs. An increase in public activity correlates to increased organizational transparency."

While engagement and activity metrics (A, C, D) are useful for other goals, measuring the public vs. private messaging ratio directly addresses transparency concerns.

(Reference: Slack Administration Study Guide - Analytics for Measuring Transparency and Collaboration)

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Slack best practices recommend:

"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance."

Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre-approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.

(Reference: Slack Administration Study Guide - App Management Best Practices)

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Slack API best practices specify:

"The channels.rename method within the Slack API allows admins to programmatically rename channels, making bulk updates efficient and standardized."

Manually managing through Channel Manager roles (B) or joining channels (D) is slow and error-prone. Keyword notifications (A) don’t rename channels.

(Reference: Slack Administration Study Guide - Managing Channels and Using APIs)

Slack recommends:

"Use public announce-only channels for company-wide updates. Only designated members can post, while everyone else can view and react without disrupting the information flow."

This keeps updates structured and prevents off-topic discussion, while maximizing visibility to the whole organization.

(Reference: Slack Administration Study Guide - Announce-Only Channel Best Practices)

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Slack recommends using an org-wide channel for announcements:

"An org-wide channel ensures that important updates reach every member across all workspaces. Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates."

Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.

(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)

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