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Salesforce Advanced-Administrator Dumps

Salesforce Certified Advanced Administrator (SP25) Questions and Answers

Question 1

An administrator at Universal Containers has been asked to configure product schedules.

What should the administrator consider before enabling this feature?

Options:

A.

The Product Schedule is unavailable in Process Builder and Flow.

B.

Line Item Schedule is unavailable In Process Builder and Workflow.

C.

Customizable product schedule page layouts cannot be modified.

D.

To remove o product schedule completely, remove It from the standard price book.

Question 2

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

Options:

A.

Build a Lightning component to display fields that only apply to condos.

B.

Create a Record Type for the type of property and custom page layouts for each.

C.

Configure a validation rule to display fields based on the type of property the user is viewing.

D.

Make is custom Lightning page to display specific fields based on the type of property.

Question 3

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.

How should the administrator ensure this Is configured correctly?

Options:

A.

Configure ore app per department and activate record pages for each app.

B.

Create permission sets for each department and assign them to the backup team users.

C.

Adjust the profile of the backup users each day to align with the proper access they require.

D.

Allow the backup team users to update their own profile with Delegated Administration.

Question 4

Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.

How will this impact users when reading, editing, or reporting on Accounts?

Options:

A.

Encrypted fields are unable to be used the report criteria or list views filters.

B.

Users will need the View Encrypted Data permission to edit the field.

C.

Encrypted fields can be added to a list view and rule filters.

D.

Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.

Question 5

Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.

What should sales reps do to ensure their quotes and opportunities reflect their sales?

Options:

A.

Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.

B.

Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.

C.

Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.

D.

Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.

Question 6

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

Options:

A.

Permission Set

B.

Record Type

C.

Organization-wide Defaults

D.

Profiles

Question 7

When should an administrator consider when using Person Accounts'

Options:

A.

In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

B.

In a B2B business model and is selling to the primary contact at a business organization.

C.

In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

D.

In a business model that needs a separate Contact and Account to be included on all Case records submitted.

Question 8

Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.

What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

Options:

A.

Chat is unavailable in Lightning Experience if also using Omni-Channel.

B.

Chat can only be added to Standard navigation Lightning apps.

C.

Chat must be routed with Omni-Channel in Lightning Experience.

D.

Chat can only be added to Console navigation Lightning apps.

Question 9

The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?

Options:

A.

Use entitlement management.

B.

Add a service contract to the record.

C.

Turn on Service Cloud.

D.

Build a new custom object.

Question 10

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.

What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

Options:

A.

The row count on a summary report grouped by account name

B.

A Cross Filter selecting opportunities with accounts

C.

A custom report type showing opportunities with accounts

D.

The Show Unique Count option on the account name column

Question 11

Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records from being created.

Which two ways should the administrator customize duplicate management?

Choose 2 answers

Options:

A.

Modify the Global Picklist Value Sets.

B.

Configure custom duplicate rules.

C.

Create custom matching rules.

D.

Set up mobile duplicate alerts.

Question 12

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

Options:

A.

Assign a permission set to give them access to the new object.

B.

Check the Field-Level Security of the new custom object’s Name field.

C.

Ensure Allow Sharing is checked on the custom object.

D.

Confirm the object us marked as deployed and not in development.

Question 13

An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.

how should the administrator import the data?

Options:

A.

SOAP based API with Developer console

B.

Data Loader with Bulk API Enabled

C.

An AppExchange package

D.

Import Wizard with Add Only

Question 14

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.

How should the administrator ensure this Is configured correctly?

Options:

A.

Configure one app per department and activate record pages for each app.

B.

Create permission sets for each department and assign them to the backup team users.

C.

Adjust the profile of the backup users each day to align with the proper access they require.

D.

Allow the backup team users to update their own profile with Delegated Administration.

Question 15

A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.

What should an administrator do to troubleshoot this issue?

Options:

A.

Run a report of all opportunities to identify other possible duplicates.

B.

Check the user profile permissions on the Opportunity object to see if they have permission to delete.

C.

Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

D.

Change the user's profile to System Administrator so they have full permissions to delete object records.

Question 16

Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.

Which action should the administrator take to achieve this goal?

Options:

A.

Create an external object that maps to the inventory application.

B.

Import the data into a custom object when needed; delete after it is used.

C.

Build a Lightning component and use SFDX to connect to the inventory app.

D.

Upload an Excel spreadsheet with the data into the Files tab.

Question 17

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?

Options:

A.

Add an entitlement template to the pressure conduct for phone support.

B.

Include a milestone to the product with a term of 365 days for phone support.

C.

Configure a flow to create a milestone co the asset upon purchase.

D.

Create a flow to attach an entitlement to the asset upon purchase.

Question 18

Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.

Which two options should the administrator use to automate these updates?

Choose 2 answers

Options:

A.

Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.

B.

Create a Process Builder that runs when a record is changed.

C.

Create a flow that runs when a record is created or updated.

D.

Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

Question 19

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

Options:

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.

Question 20

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.

Create a report of Accounts and export it to Excel.

B.

Query and export the Account History object using Data Loader.

C.

Use the Data export service in setup.

D.

Create a list view of Account History and print using the Printable View action.

Question 21

AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.

which tool should the administrator use to quickly obtain this details?

Options:

A.

Security Health Check

B.

Setup Audit Trail

C.

Session Security Settings

D.

Object Manager

Question 22

Ursa Major Solar's administrator has configured multiple record-triggered flows to run before or after the record is saved on the Account object.

What should the administrator consider when a record-triggered flow executes first?

Options:

A.

Assign the highest priority to the record-triggered flow which should execute first.

B.

The flow with the longest execution time will execute first.

C.

The flow with the shortest execution time will execute first.

D.

The order in which those flows are executed is not guaranteed.

Question 23

Cloud Kicks (CK) wants the forecast numbers to be shown by territory regardless of who owns the record. CK also wants a way to forecast based on role hierarchy.

Which three options should an administrator recommend?

Choose 3 answers

Options:

A.

Have the user select the forecast type listed under the Forecast Type in the Display Settings.

B.

Enable Territory Forecast.

C.

Make a custom field to track the amounts for Territory and Hierarchy Forecast.

D.

Modify the Territory Forecast to match the Hierarchy Forecast model.

E.

Enable Role Hierarchy Forecast.

Question 24

Cloud Kicks uses a Review junction object to track product reviews by account. the Review object has a Master-Detail relationship to Account and a Master-Detail relationship to a customer Product object. A user accidentally deleted the Account, Product, and related Review records.

How should the deleted Review records be restored?

Options:

A.

Restore both the Account and Product master records from the Recycle Bin.

B.

Restore the Review junction object record from the Recycle Bin.

C.

Restore either the Account or Product master records from the Recycle Bin.

D.

The Review object records are permanently deleted without the ability to restore.

Question 25

Which three fields should be used as filter criteria? Choose 3 answers

Options:

A.

A phone field that provides the full phone number of the seller.

B.

A multi-select picklist field that designates features of the listing.

C.

A number field that designates the square footage of the listing.

D.

A formula field that calculates a price for the listing.

E.

A picklist field that designates the county of the listing.

Question 26

An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.

What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

Options:

A.

Joined Report

B.

Cross-Filter

C.

Summary Report

D.

Filter Logic

Question 27

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.

Which three best practices should be considered?

Options:

A.

Plan your deployments around the production and sandbox maintenance schedules.

B.

Use matching names for global publisher layouts and Outlook publisher layouts.

C.

Be sure to test only after business hours the data after deployment.

D.

Make sure to deploy all dependent components.

E.

Make sure change sets are limited to 10,000 files.

Question 28

At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.

What is the reason only one user can see the account record?

Options:

A.

Workflow Rule

B.

Manual Sharing

C.

Queues

D.

Role Hierarchy

Question 29

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

Options:

A.

Review the setup audit trail prior to changes.

B.

Refresh the full copy sandbox daily.

C.

Test changes in a shared sandbox.

D.

Build automation and validation rules using screen flows.

Question 30

DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?

Options:

A.

Require a Usemame, Password, and Security Token when logging in.

B.

Set up an authentication provider for reports and dashboards.

C.

Require MFA when users need to view and export dashboards and reports.

D.

Require a high assurance session when exporting or printing reports and dashboards.

Question 31

Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.

What should the administrator implement to help ensure consistent formatting?

Options:

A.

Edit the standard field length to five characters.

B.

Add a quick create function for the sales reps to use.

C.

Create a REGEX function to use in a validation rule on the field.

D.

Add a help text instructing the sales rep on how to enter this field.

Question 32

Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

How should an administrator configure the objects?

Options:

A.

Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.

B.

Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.

C.

Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.

D.

Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.

Question 33

Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?

Choose 2 answers

Options:

A.

Create a formula capture the MAX date.

B.

Make a Process Builder to create the task.

C.

Design an approval process to capture the furthest date.

D.

Configure a workflow to create the task.

Question 34

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.

Which two options would be required for a sales rep to add a rep to the opportunity team?

Choose 2 answers

Options:

A.

Transferred ownership of the Opportunity to the sales rep

B.

A permission with Edit access on the Account object

C.

A role above the Opportunity owner in the role hierarchy

D.

Transferred ownership of the Account to the sales rep

Question 35

The administrator at Cloud Kicks is troubleshooting an issue one user Is having with a flow. They have decided to add a debug log to that user.

What debug log category should be used?

Options:

A.

Workflow

B.

Callout

C.

System

D.

Database

Question 36

On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.

Which Lightning component should the administrator define dynamic action buttons?

Options:

A.

Record Detail

B.

Highlights Panel

C.

Activities

D.

Related Lists

Question 37

AW Computers has created a custom field called Government ID on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government ID field via reports.

How should an administrator accommodate this request?

Options:

A.

Create a permission set with Read access to the field. Assign the permission set to the Institutional Team.

B.

Configure a report type with the Government ID field. Assign this report type to the Institutional Team via a permission set.

C.

Mark the field as Read Only on the sales profile. Create a permission set to re-enable reporting for the Institution Team.

D.

Make a report with the Government ID field included. Share this report to the Institutional Team in a public reports folder.

Question 38

The administrator at AW Computing has been asked to review whether any users are making configuration changes directly in production.

Which item should the administrator review to find these details?

Options:

A.

Setup Audit Trail

B.

Field History Tracking

C.

Login History

D.

Organization-Wide Defaults

Question 39

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

What should the administrator do to allow the service and sales Manager to sec all Accounts?

Options:

A.

Configure a custom profile for each manager that gives them view All on Accounts.

B.

Set the organization-wide default for Accounts to Public Read Only.

C.

Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.

D.

Move the Service and Sales Managers higher in the role hierarchy.

Question 40

Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.

What should the administrator recommend?

Options:

A.

Write a record-triggered flow that populates the Use Case field when an opportunity is closed.

B.

Create a validation rule and add the Use Case field to the Stage Guidance in Path.

C.

Make the Use Case field required on the master Opportunity layout.

D.

Use a quick action with the Use Case field in the layout, and add it as a Lightning component.

Question 41

When should an administrator apply a permission set to a user or group of users versus configuring the user’s profile with the necessary access?

Options:

A.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.

B.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.

C.

When an organization’s sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.

D.

When an organization has opted out of using the standard profiles and created custom profiles.

Question 42

Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

How should the administrator solve this issue?

Options:

A.

Modify the page layouts to move the Country field into its own section.

B.

Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

C.

Create an in-app guidance prompt for Canadian records.

D.

Create a new record type and page layout for Canadian customers, ensuring their pages look different.

Question 43

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Options:

A.

Bucket Report

B.

Joined Report

C.

Summary Report

D.

Matrix Report

Question 44

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

Options:

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.

Question 45

Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.

What could the administrator do to troubleshoot the issue?

Options:

A.

Check the Approval Process to make sure it is on the correct version.

B.

Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.

C.

Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.

D.

Change the value with a Specific New Field Value so the Process Builder knows what value to look for.

Question 46

Cloud Kicks uses a Lightning web component to provide instructions to sales reps. An administrator needs to correct a spelling error in the displayed text in one of the Lightning web components.

What is the recommended tool to make the change?

Options:

A.

Developer Org

B.

VisualStudio Code

C.

Salesforce Lightning Inspector

D.

Developer Console

Question 47

The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.

What should the administrator do to build this functionality?

Options:

A.

Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.

B.

Create a lookup-relationship on the Payment and a workflow cross object field update.

C.

Create a master-detail relationship on the Payment and a workflow cross object field update.

D.

Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.

Question 48

Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording on. A former administrator added the custom object Potential Name with a lookup to Product Development to allow R&D to track names under consideration for those product. The R&D manager recently ran a record and noticed several potential names where the relationship to the Product Development record was missing. The current administrator needs to change this relationship to master detail to ensure a potential name only exists when there is product development.

Which two options are available for altering the existing Potential Name records for the deployment of this change to be successful?

Choose 2 answers

Options:

A.

Move any Potential Name records with blank lookup fields to the recycle bin.

B.

Assign any Potential Name records with blank lookup fields to an existing record from Product Development.

C.

Remove any existing data in the lookup field n Potential Name records

D.

Remove the lookup field from the page layout so the data is maintained without changes.

Question 49

An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.

Which three recommendations should the administrator make?

Choose 3 answers

Options:

A.

Reduce the amount of objects per export.

B.

Request a backup file every 5 days.

C.

Deselect 'Include images, documents, and attachments' in the export.

D.

Unselect the recycle bin in the object export option.

E.

Keep deleted record counts to a minimum.

Question 50

Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account.

What kind of field should the administrator create in the custom object?

Options:

A.

Lookup Relationship

B.

External Relationship

C.

Hierarchical Relationship

D.

Master-Detail Relationship

Question 51

AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.

How should an administrator ensure the data is captured properly?

Options:

A.

Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.

B.

Configure formula fields to reflect the close date of the opportunity.

C.

Create a new price book for service plans with term lengths.

D.

Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.

Question 52

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

Options:

A.

Before save How Trigger

B.

Batch Update

C.

Workflow Rule Field Change

D.

Screen Row

Question 53

An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.

What reporting tool should be used to complete this request?

Options:

A.

A row-level formula to compare amounts grouped by year.

B.

A joined report with two report blocks for each year

C.

A custom summary formula with PARENTGROUPVAL function

D.

A custom summary formula with the PREVGROUPVAL function.

Question 54

Dream house Realty has created a custom object to track its Open Houses with a master-detail relationship up to a custom object for Properties. Agents need to quickly calculate the number of Open House records in a status or Pending so they can see the value from the Property record.

What feature should the administrator implement?

Options:

A.

Lightning Component

B.

Formula Fields

C.

Roll-Up Summary

D.

visualforce Page

Question 55

The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next.

Which two options should an administrator use to solve this scenario?

Choose 2 answers

Options:

A.

Add forms as attachments.

B.

Make custom fields.

C.

Create a custom object.

D.

Turn on Field Tracking.

Question 56

How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?

Options:

A.

Use the credit card number mask type.

B.

Define the number of mask characters.

C.

Enter the number of digits at the field level.

D.

Create a validation rule to ensure the length.

Question 57

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Options:

A.

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

B.

Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

C.

Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

D.

Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Question 58

The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.

What is likely causing the record type discrepancy?

Options:

A.

The new Case Owner needs permissions to the new record type.

B.

The Automated Case User needs permissions to the new record type.

C.

A Case assignment rule is preventing the record type from being updated.

D.

A validation rule is preventing the record type from being updated.

Question 59

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

Options:

A.

Run a session setting report, specifying login methods by user.

B.

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.

Create a new view in Identity Verification History, specifying Method.

D.

The order of flow execution is unpredictabl

Question 60

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.

The flow type will determine the order of execution.

B.

The last created date of the flow will determine the order.

C.

The order of flow execution is unpredictable.

D.

The flows will execute in alphabetical order based on their names.

Question 61

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani

Which feature should administrator configure in order to improve the case management process?

Options:

A.

Omni-Channel

B.

Escalation Rules

C.

Macros

D.

Knowledge Component

Question 62

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

Options:

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

Question 63

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

Options:

A.

The data change Is triggered by an update record Flow element.

B.

The field is being updated by a workflow field update.

C.

The field is being updated by an Apex before trigger.

D.

The user has the Modify All Data permission on the object.

Question 64

Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.

Which two sandboxes should be used in this instance?

Choose 2 answers

Options:

A.

Partial

B.

Developer

C.

Developer Pro

D.

Full

Question 65

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

Options:

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

Question 66

An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.

What should the administrator configure?

Options:

A.

Set organization-wide sharing for Account as Public Read Only.

B.

Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.

C.

Update the profile Account object to Modify All.

D.

Enable Account Teams and grant Read record-level access to account team members for the Account object

Question 67

What should the administrator consider before enabling Person Accounts?

Options:

A.

Person Account cannot be disabled.

B.

Person Account requires less data storage.

C.

Person Account and Business Accounts cannot be in the same sharing model.

D.

All standard Account news can be converted to Person Account field.

Question 68

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

Options:

A.

Salesforce Platform Encryption

B.

Export Data Settings

C.

Salesforce Shield

D.

Muted Permission Sets

Question 69

At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see certain field market.

What Lightning will satisfy this requirement?

Options:

A.

Record Detail Component

B.

Fields component

C.

Highlights Panel Component

D.

Path Component

Question 70

A request was made to import a spreadsheet of new Campaign Members. He system administrator started Data import Wizard but the Campaign Members object was unavailable as a choice. What is causing as a choice.

What is causing this occur?

Options:

A.

The Salesforce,id field is required and was missing from the file.

B.

The marketing user feature license assignment is missing on the admin’s user record.

C.

Import Wizard is only available for the Standard objects Accounts, Contacts, and Leads.

D.

The Compaign Member option is only available for Update.

Question 71

Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.

What is the recommended way for the system administrator to resolve this issue?

Options:

A.

Add a cross-filter to the Opportunity source reports.

B.

Use a custom report type for Accounts with or without Opportunities.

C.

On the Opportunity components, change the equivalent field.

D.

Create a joined Accounts and Opportunities report for the components.

Question 72

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

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