Salesforce Sales-Admn-202 Dumps

Scenario:

Renewal Pricing Method is set to List, and the Quote contains standalone fixed-price subscription and non-subscription products.

Behavior:

Discounts from the original Quote are carried forward to the renewal Quote automatically as part of the renewal process, ensuring consistency in pricing.

Salesforce CPQ Reference:

Renewal Quote generation processes consider discounting rules as part of the Renewal Pricing Method ​.

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 Issue Context:

Some Opportunity Products are not syncing from the Quote, causing pipeline inaccuracies.

 Troubleshooting Steps:

A. Ensure the Quote’s Account lookup is populated:

A missing Account lookup can prevent synchronization as it ties the Quote to the Opportunity.

B. Ensure the Opportunity’s Primary Quote lookup is populated:

The Primary Quote must be explicitly linked to the Opportunity for synchronization to occur.

E. Check the Quote’s Primary checkbox for a value of True:

Only the Primary Quote syncs Opportunity Products. Ensure the checkbox is set to True.

 Validation:

Verify that Opportunity Products sync correctly after ensuring these fields are properly populated.

 Scenario:

The Create Order button generates an Order with half the Quote Lines, and the Ordered checkbox is selected.

 Outcome:

When the Ordered checkbox is checked, remaining Quote Lines are eligible for a new Order. A second Order will be generated for the remaining lines.

 Why Other Options Are Incorrect:

A: An Order without Order Products is invalid in this scenario.

C: No error is thrown because multiple Orders are allowed from the Quote.

D: Existing Orders are not updated with new Quote Lines.

 Salesforce CPQ Reference:

The behavior of the Create Order button is detailed in CPQ Order Management documentation ​.

 Requirement Overview:

Prevent bundles from being reconfigured in Renewal Quotes while allowing configuration during new or amendment Quotes.

 Solution:

Use a Custom Action Condition to control when the Reconfigure Line action is available.

Set the condition to exclude Renewal Quotes (SBQQ__Type__c != "Renewal").

 Steps to Configure:

Navigate to the Custom Action Condition related to the Reconfigure Line action.

Set the condition criteria to ensure the action is only available for non-Renewal Quotes.

 Validation:

Test by creating Renewal, New, and Amendment Quotes and verifying the Reconfigure Line action behaves as expected.

 Requirement Overview:

Universal Containers wants to aggregate the quantities of all Product Options in Feature A to determine the Discount Tier.

 Key Configuration:

Assign the Discount Schedule to the Product Feature itself.

Enable the Cross Orders checkbox to aggregate quantities across multiple orders or contracts.

 Steps to Configure:

Navigate to the Product Feature record for Feature A.

Set the Discount Schedule field to the appropriate Discount Schedule.

On the Discount Schedule, check the Cross Orders box.

 Validation:

Add multiple Product Options from Feature A to a Quote and verify that their quantities are aggregated for discount calculation.

Understanding the Requirement:

Universal Containers wants a bundle with pre-selected Product Options.

Sales reps should mostly leave the default configuration as-is but need the flexibility to make changes when required.

Salesforce CPQ Feature Overview:

Configuration Type:

Determines whether sales reps can modify the configuration of a bundle product.

Setting it to Allowed permits the flexibility to configure without mandating it.

Configuration Event:

Defines when the bundle configurator is accessible.

Setting it to Edit prevents the configurator from opening automatically but allows sales reps to access it by clicking the "Reconfigure" link.

Configuration Steps:

Navigate to the Bundle Product record in Salesforce CPQ.

Set the Configuration Type field to Allowed. This ensures the configurator is optional and not enforced.

Set the Configuration Event field to Edit. This enables the configurator to be accessible only upon user action.

Key Behaviors:

With these settings, sales reps can use the default configuration but still make changes if needed by accessing the configurator manually.

The "Reconfigure" link in the quote line becomes available for editing.

Testing and Validation:

Add the bundle to a Quote.

Verify that the configurator does not open automatically.

Check that the "Reconfigure" link is accessible on the Quote Line for editing options.

In Salesforce CPQ, Product Selection Rules automatically add products to a Quote based on defined conditions. These rules typically evaluate and execute when the Quote is saved, as this triggers the full application of rules and updates to the Quote Lines. Option D aligns with this behavior—saving the Quote ensures the Conference Pass is added. Option A (Configuration Attribute selection) relates to configurator actions, not quote-level rules. Option B (Product selection) triggers option-specific rules, not quote-wide additions. Option C (Quote calculation) updates pricing, not product additions. Salesforce CPQ documentation confirms rule execution on save.

 Issue Context:

The custom field is not being updated by the Price Rule even after enabling triggers in the CPQ Package Settings.

 Root Cause:

After creating new fields or updates, the Post Install Script must be executed to register custom fields in the Calculator Referenced Fields list.

 Solution Steps:

Navigate to Setup > Installed Packages > Salesforce CPQ.

Locate the Post Install Scripts section and click Run.

Test the Price Rule again to verify that the custom field is updated correctly.

 Salesforce CPQ Documentation Reference:

Custom fields must be registered with the calculator for the Price Rule engine to interact with them properly​​.

 Requirement:

When a fixed bundle is selected, users should bypass the configuration process entirely.

 Solution:

Setting the Configuration Type to Allowed ensures users can configure the bundle if necessary.

Setting the Configuration Event to Always skips the configuration process automatically for preconfigured bundles.

 Why Other Options Are Incorrect:

A: Setting Configuration Type to Disabled prevents any configuration, which may not align with future flexibility requirements.

B: Required forces configuration instead of skipping it.

D: Configuration Event = Add requires the user to manually trigger the process during addition.

 Salesforce CPQ Reference:

Bundle Configuration Settings and their implications are detailed in CPQ Configuration Guidelines ​.

 Requirement:

Organize quoted products by project milestones and generate a separate Order for each Quote Line Group.

 Solution:

Use Salesforce automation to set the Order by Quote Line Group field on the Quote. This ensures the system generates separate Orders based on the grouping in the Quote Line Editor.

 Why Other Options Are Incorrect:

B: Relying on notes is manual and error-prone, lacking automation for generating separate Orders.

C: Validation Rules prevent specific actions but do not help organize Orders by Quote Line Group.

D: Custom picklist fields are unnecessary when Order by Quote Line Group exists as a standard feature.

 Salesforce CPQ Reference:

The Order by Quote Line Group feature is outlined in Order Management Configuration ​.

 Requirement:

Ensure that quotes are recalculated with current information prior to approval without reopening the Quote Line Editor.

 Solution:

Option A: Adding or modifying a field in the Calculating Fields Field Set automatically triggers recalculation for quotes.

Option C: Including the Calculate button on the quote layout provides users with a manual option to trigger recalculation before approval.

 Why Other Options Are Incorrect:

B and D: These require additional customization (e.g., creating a custom Lightning button or Flow) and are not standard CPQ features.

 Salesforce CPQ Reference:

The Calculating Fields Field Set and Calculate Button functionalities are well-documented as standard CPQ tools ​.

 Requirement Overview:

Adjust the List Price dynamically based on the geographic area using a custom Price Multiplier stored in a custom object.

 Solution Details:

Custom List Unit Price Field: Store the adjusted List Price for the specific geographic area.

Lookup Price Rule: Retrieve the multiplier from the custom object and calculate the adjusted List Price.

 Steps to Configure:

Create a Custom Field (e.g., Custom List Unit Price) on the Quote Line.

Create a Lookup Price Rule to:

Retrieve the Price Multiplier from the custom object.

Calculate and populate the custom List Unit Price field.

 Validation:

Generate a Quote and confirm the List Price reflects the appropriate multiplier for the geographic area.

 Requirement:

Track individual serial numbers for each unit of Product A sold.

 Solution Details:

Asset Conversion Field determines how assets are created from Quote Lines.

Setting Asset Conversion to One Per Unit creates one Asset record for each unit sold, allowing tracking of individual serial numbers.

 Implementation:

Navigate to the Product Record for Product A.

Set Asset Conversion to One Per Unit.

 Justification:

This setup aligns with Salesforce CPQ's approach for granular tracking of Assets associated with product sales​​.

 Requirement Overview:

Universal Containers uses multiple currencies (USD, EUR, GBP) and requires specific pricing based on regions (America, Asia Pacific, Europe).

 Solution Details:

Create four Price Books, where each Price Book covers a unique combination of region and currency.

America - USD: Prices for American customers.

Asia Pacific - USD: Prices for Asia Pacific customers.

Europe - EUR: Prices for European customers using EUR.

Europe - GBP: Prices for European customers using GBP.

 Steps to Configure:

Navigate to Setup > Price Books and create a new Price Book for each combination.

Assign relevant Price Book Entries for the products in each Price Book.

Use sharing rules to restrict access to the appropriate Price Books for users in each region.

 Validation:

Ensure users can access and use the correct Price Book based on their region and currency.

 Requirement Overview:

The C-LID-L product (Lid) should only be selectable if the C-STOR-L product (Container) is included in the bundle.

 Key Configuration:

The Constrained Option field identifies the dependent option in an Option Constraint.

In this case, C-LID-L is the constrained option.

 Steps to Configure:

Navigate to the Option Constraint record.

Set C-LID-L as the Constrained Option.

Set C-STOR-L as the Constraining Option.

 Validation:

Add the bundle to a Quote and verify that C-LID-L is only available when C-STOR-L is selected.

 Smart Approvals Overview:

Salesforce CPQ's Smart Approvals streamline the approval process by re-evaluating previously approved records to avoid redundant approvals.

 Rejected Quotes Resubmission:

If a quote is rejected, and the user resubmits it without exceeding previously approved values, it bypasses the full approval chain and is sent directly to the person who rejected it.

This functionality minimizes unnecessary delays and ensures efficient quote handling.

 Documentation Alignment:

Smart Approvals Configuration and behavior as outlined in CPQ guidelines ensure approval efficiency ​.

 Requirement Overview:

Restrict sales reps to only selecting subscription Products when using the Add Subscriptions Custom Action.

 Solution Details:

The Search Filter for the Add Subscriptions action should include only subscription Products.

Setting the Filter Value to Hidden ensures that only Products matching the filter criteria are displayed.

 Steps to Configure:

Navigate to the Search Filter related to the Add Subscriptions action.

Set the Filter Value to True.

Mark the Hidden checkbox to restrict visibility to subscription Products.

 Validation:

Test the Custom Action to confirm that only subscription Products are visible.

 Requirement Overview:

Universal Containers wants to create a subscription product that will persist indefinitely unless canceled by the customer.

 Key Configuration:

The Evergreen value in the Subscription Type field defines a perpetual subscription in Salesforce CPQ.

Using a Price Rule ensures this field is dynamically set on each Quote Line for the product, automating downstream processes such as contract generation and order management.

 Steps to Implement:

Create a Price Rule targeting the Quote Line object.

Set the Subscription Type field to Evergreen for the relevant Quote Lines.

Activate and test the Price Rule to confirm the behavior.

Understanding the Requirement:

Within a bundle, Products A and B must be mutually exclusive, allowing the user to select either but not both.

If both products are selected, the system should automatically remove Product B and retain Product A.

Optimal Salesforce CPQ Solution:

Product Selection Rule:

This rule dynamically evaluates conditions and executes actions, such as adding or removing products.

It is suitable for automating the removal of conflicting products based on user selections.

Summary Variables:

Used to check if both products are selected during configuration.

Implementation Steps:

Step 1: Create a Product Rule:

Navigate to Product Rules in Salesforce CPQ.

Create a new rule with the following settings:

Type: Selection

Evaluation Event: Always

Scope: Product

Step 2: Define Error Conditions:

Add two Error Conditions to evaluate if both Product A and Product B are selected:

Error Condition 1: Check if Product A is selected using a Summary Variable.

Error Condition 2: Check if Product B is selected using a Summary Variable.

Step 3: Configure Product Action:

Add a Product Action to Remove Product B if both Error Conditions are true.

Ensure the rule prioritizes retaining Product A over Product B.

Rationale for Option A:

Option A is the most direct and efficient approach, leveraging Product Selection Rules to automatically enforce the requirement.

Options C and D use alert or validation rules, which display messages and rely on user intervention, failing the requirement of automatic resolution.

Option B introduces conflicting rules with differing evaluation orders, which can lead to complex and unpredictable behavior.

Validation and Testing:

Add the bundle to a Quote and configure it to select both Product A and Product B.

Verify that Product B is automatically removed, and Product A is retained.

 Requirement:

Apply a 10% discount to Product A on the Quote Line if the customer has previously purchased Product A (stored as an Asset).

 Solution:

Summary Variable:

Sum the Quantity field on Asset records for Product A.

Price Condition:

Verify that the Summary Variable is greater than 0 to confirm the customer has purchased Product A.

 Why Other Options are Incorrect:

B: Quote Lines do not track prior purchases; Assets do.

C, D: These do not align with the requirement to verify prior purchases via Assets.

 Salesforce CPQ Reference:

Summary Variables and their use in Price Rules are documented under CPQ Discounting Guidelines ​.

 Requirement:

Users must view and select product options by scrolling on a single page.

 Solution Details:

Setting the Option Layout to Sections groups options into expandable/collapsible sections.

This creates a scrollable view without navigating multiple pages.

 Steps to Update:

Go to the parent Product Record.

Update the Option Layout field to Sections.

 Validation:Test the configuration in the Quote Line Editor. Options should now appear grouped by sections​​.

 Requirement:

Prevent users from selecting both Product C and Product D in a bundle configuration.

 Solution:

Using an Option Constraint with Type = Exclusion ensures that selecting one product automatically excludes the other.

 Why Other Options Are Incorrect:

A: Dependency constraints ensure one product depends on another, which is the opposite of the requirement.

B & D: Setting Min Options and Max Options in a Product Feature does not enforce mutual exclusivity.

 Salesforce CPQ Reference:

Option Constraints and their configuration are detailed in CPQ Bundling Guidelines ​.

 Requirement Overview:

Users need to define Discount Tiers where the values are treated as the Regular Price instead of amounts deducted from the List Price.

 Solution:

Configure the Discount Schedule to:

Set the Discount Unit to Amount.

Choose All from the Override Behavior picklist.

Select the Use Price for Amount checkbox to treat the tier values as Regular Prices.

 Steps to Configure:

Navigate to the Discount Schedule Record.

Set the Discount Unit to Amount.

Select All from the Override Behavior picklist.

Check the Use Price for Amount box.

 Validation:

Test the Discount Schedule to ensure the defined tier values are treated as Regular Prices.

 Issue Context:

Users encounter a warning when searching Campaign records in the Quote Line Editor.

 Root Cause:

For Lookup fields to work correctly in Salesforce CPQ's Quote Line Editor, a Twin Field must exist on the target object (Campaign) with the same API name as the Quote Line lookup field.

 Solution Steps:

Create a custom field on the Campaign Object with the same API name as the lookup field on the Quote Line Object.

Ensure the field types match (e.g., both are Lookup fields or Text fields).

 Validation:

Test the functionality by searching for Campaign records in the Quote Line Editor. The warning message should no longer appear.

 Salesforce CPQ Documentation Reference:

This is a common configuration for CPQ Lookup fields in the Quote Line Editor​​.

 Scenario Breakdown:

Product A has a base list price of $100.

A quantity of 15 is entered on the quote.

Gold Hardware Maintenance Discount applies because contracted pricing is enabled.

Discount for the quantity range (11–20) is 15% (as shown in the table).

 Net Price Calculation:

List Price = $100

Discount = 15%

Quantity = 15

Net Total Price = $100 × 15 × (1 - 0.15) = $1,275.

 Justification for Selected Discount:According to Salesforce CPQ guidelines, when contracted pricing applies, it takes precedence over other Discount Schedules. The Gold Discount Schedule is therefore applied.

 Testing and Validation:Test the configuration using a sample quote to ensure the correct schedule is applied and the net total price matches the expected value.

 Requirement:

Allow users to choose options and define quantities during bundle configuration.

 Configuration Types:

None (A): Users can freely choose options and set quantities.

Allowed (C): Users can choose options and optionally set quantities.

Required (E): Users must configure the options and define quantities.

 Why Other Options Are Incorrect:

B: Configurable is not a valid value for the Configuration Type field.

D: Disabled prevents any configuration, which contradicts the requirement.

 Salesforce CPQ Reference:

Configuration Types are documented under Bundle Configuration Guidelines ​.

 Requirement:

Hide products with the Product Family "Software" when a Configuration Attribute is set to "Perpetual."

 Solution:

Use an Error Condition to evaluate the Product Family value on the Product Option record.

Configure a Product Action to Show all products except those with the Product Family "Software."

 Mechanism:

The Error Condition evaluates the Configuration Attribute's value against the Product Option.

The Product Action ensures visibility is dynamically controlled based on the evaluated condition.

 Salesforce CPQ Reference:

Error Conditions and Product Actions are key components of Product Rules in CPQ to implement dynamic product behavior ​.

 Requirement:

Allow users to generate output documents in Microsoft Word format.

 Solution:

The Allow Output Format Change checkbox in User Settings enables users to select alternative formats like Microsoft Word during document generation.

 Why Other Options Are Incorrect:

A: The checkbox is user-specific, not template-specific.

C: Creating a second template is unnecessary when users can dynamically change the format.

D: Template Sections do not control output formats.

 Salesforce CPQ Reference:

Configuring user settings for document generation is detailed in CPQ Quote Templates Documentation ​.

 Requirement Overview:

Warranty pricing should be based on the discounted prices of hardware products.

 Solution Details:

The Percent of Total Base field determines the pricing basis for Percent of Total Products.

To ensure the price reflects discounted values, set the Percent of Total Base to Net Price.

 Steps to Configure:

Navigate to the Warranty Product record.

Update the Percent of Total Base field to Net Price.

Save and test the configuration by adding hardware products and the Warranty to a Quote.

 Validation:

The Warranty price should now calculate as 10% of the discounted prices of hardware products​​.

 Requirement:

Different profiles need to see distinct sets of fields in the Quote Line Editor.

 Solution:

Create two field sets on the Quote Line object, one for each profile.

Use a text formula field named EditLinesFieldSetName on the Quote object to dynamically return the appropriate field set name based on the user’s profile.

 Why Other Options Are Incorrect:

A & B: Field sets must be created on the Quote Line object, not the Quote object.

D: This duplicates C but introduces a typo or incorrect description in the explanation.

 Salesforce CPQ Reference:

Field set configurations for the Quote Line Editor are detailed in CPQ Field Configuration Documentation ​.

 Requirement Overview:

Reduce scrolling in the configurator for a bundle with many Features and Options.

 Solutions:

A. Option Selection Method = Add: Allows users to select options from a pop-up window instead of scrolling through the configurator.

D. Group Features into Tabs: Use the Category field to group Features into tabs for easier navigation.

E. Option Layout = Tabs: Configure the bundle to display Options in a tabular format, reducing scrolling.

 Steps to Configure:

Set the Option Selection Method to Add on relevant Product Features.

Populate the Category field on Product Features to group them into tabs.

Change the Option Layout on the bundle Product to Tabs.

 Validation:

Test the configurator to ensure the layout reduces scrolling and improves usability.

 Potential Causes:

Component Checkbox: Products marked as Components are typically excluded from being directly selectable in the Product Selection screen unless part of a bundle .

Search Filter: Custom Search Filters on the Add Products button limit the display of products based on criteria such as product attributes or field values.

 Excluded Reasons:

Hidden Checkbox: This is generally used to hide products from the Quote Line Editor, not the Product Selection screen.

Custom Action Condition: While these can limit the Add Products button's visibility, they do not directly affect individual product visibility.

 Salesforce CPQ Reference Points:

Documentation on Product Selection Behavior and Search Filters confirms these behaviors ​.

 Dynamic Features:

A Dynamic Feature allows administrators to automatically update or populate Product Options for a bundle based on defined rules and conditions.

 Filter Product Rules:

Applying a Filter Product Rule ensures that only relevant or newly available products appear as options for the bundle. This reduces manual maintenance while keeping the bundle dynamic.

 Salesforce CPQ Reference:

Dynamic Features and Filter Product Rules are part of advanced bundling techniques documented under Product Configuration ​.

 Cause Analysis:

Hidden = TRUE: Products marked as hidden do not appear in the Opportunity Line Item after saving the Quote.

Component = TRUE: Products flagged as components are part of a bundle and are not directly added as standalone Opportunity Line Items.

 Key Settings:

These configurations are commonly used for internal or auxiliary products within a bundle or restricted products.

 Salesforce CPQ Reference:

The behavior is explained under Product Configuration and Quote Mapping ​.

 Requirement Overview:

Sales reps need to know when manual overrides on a Discount Schedule will remain unaffected by Admin updates.

 Key Behavior:

When the Save or Quick Save button is clicked, the manual override is committed, and the Discount Schedule changes made by the Admin will not affect it.

 Validation:

Test the behavior by manually overriding a discount, saving the Quote, and confirming that Admin updates to the Discount Schedule do not impact the saved Quote.

 Requirement:

Streamline the Quote Line Editor by enabling automatic calculations after each change.

 Solution:

Enabling the Calculate Immediately setting in Managed Package Settings ensures calculations are triggered automatically whenever changes are made in the Quote Line Editor.

 Why Other Options Are Incorrect:

A: The Legacy Calculator setting is outdated and not related to automatic calculations.

B: Quick Calculate is a manual process that does not meet the requirement for automatic recalculation.

 Salesforce CPQ Reference:

The Calculate Immediately Setting is described in the CPQ Managed Package Settings documentation ​.

 Requirement:

Use fixed pricing for quantity tiers without additional discounts.

 Solution Steps:

B: Marking the product as Non-Discountable prevents additional discounts.

D: Set the Pricing Method to Block to define fixed prices per quantity tier.

E: Create Block Pricing records to define fixed prices for each quantity tier (e.g., 1-5 licenses = $1,000).

 Why Other Options Are Incorrect:

A: Fixed Price is not suitable for tiered pricing.

C: Slab Discount Schedules are not used for block pricing.

 Salesforce CPQ Reference:

Tiered and Block Pricing setups are detailed in Pricing Configuration ​.

 Requirement:

Restrict the products visible during the configuration of a dynamic bundle.

 Solution:

Use a Default Filter in a Product Rule. This ensures only the specified set of products is displayed in the configurator for the dynamic bundle.

 Why Other Options Are Incorrect:

A: Optional filter is not a valid Product Action.

B: The Show action determines visibility but does not enforce restrictions on selections dynamically.

D: Enable action is used to activate a previously disabled product but does not filter selections.

 Salesforce CPQ Reference:

Dynamic bundles and filtering actions are detailed in CPQ Product Rule Configuration Guidelines ​.

 Scenario Breakdown:

Adventure in a Box:

List Price = $10

Discount = 50%

Net Price = $5 (after 50% discount).

Premium Support:

Percent of Total Base = List Price.

Percent of Total = 10%.

 Calculation of Premium Support:

Percent of Total applies to the Net Price of Adventure in a Box.

Net Total of Premium Support = $5 × 10% = $0.50 per month.

For 12 months: $0.50 × 12 = $12.00.

 Requirement Overview:

Calculate the pricing steps for a subscription product with a 24-month term.

 Calculation Details:

Regular Unit Price:

Default Subscription Term = 12 months.

Adjusted for 24 months: $120 × 24 / 12 = $216.00.

Customer Unit Price:

Apply 10% Volume Discount: $216.00 × (1 − 0.10) = $194.40.

Apply 20% Additional Discount: $194.40 × (1 − 0.20) = $172.80.

Net Unit Price:

Apply 5% Partner Discount: $172.80 × (1 − 0.05) = $164.16.

 Validation:

Verify each step in the Salesforce CPQ price waterfall to ensure accuracy.

Block pricing in Salesforce CPQ is used when a fixed price applies to a quantity range, as in this tiered pricing scenario (e.g., $1,800 for 6-10 licenses). Option A sets the Pricing Method to "Block" on the Product, enabling this model. Option E involves creating Block Pricing records for each tier (e.g., 1-5 = $1,000), defining the fixed prices. Option B (Non Discountable = True) ensures no further discounts apply, meeting the requirement. Option C (Fixed Price) applies a single price regardless of quantity, not tiered pricing. Option D (Slab Discount Schedule) is for percentage-based discounts, not fixed block prices. Salesforce CPQ documentation validates this setup for block pricing.

Requirement:

Localize Quote Terms into three selectable languages for the quote PDF output.

Solution Steps:

Step A: Create a picklist field (e.g., Output Language) on the Quote object with language codes (e.g., EN, FR, DE) as values.

Step B: Create Localization records for each Quote Term in all three languages, ensuring the Quote PDF reflects the selected language.

Why Other Options Are Incorrect:

C: "Allow Output in Different Languages" is not an actual managed package setting.

D: Setting the Language field alone does not dynamically manage multiple languages for PDF generation.

Salesforce CPQ Reference:

Localization of Quote Terms is covered in CPQ Multi-Language Configuration Guidelines ​.

 Requirement Overview:

Ensure that the Contract Name field is visible to users when initiating an Amendment.

 Key Configuration:

The Active Contract Lookup Field Set on the Contract object determines which fields appear when selecting a Contract for an Amendment.

 Steps to Configure:

Navigate to the Field Set named Active Contract Lookup on the Contract Object.

Add the custom Contract Name field to the Field Set.

 Validation:

Test the Amendment process to confirm that the Contract Name field is visible.

 Requirement Overview:

Ensure the Standard Warranty (a Percent of Total product) generates an Order Product when a partial Order is created.

 Solution:

When generating a partial Order, selecting a Shipping Container product triggers the automatic creation of a Standard Warranty Order Product, as the warranty is based on the container’s Net Price.

 Steps to Test:

Add a Shipping Container Quote Line and the Standard Warranty Quote Line to a Quote.

Create a partial Order, selecting the Shipping Container.

Verify that the Standard Warranty Order Product is generated.

To set a dynamic default value for a Configuration Attribute when the configuration page loads, automation must populate the associated Product Option field automatically. Option A uses a Flow to update the Product Option field tied to the Configuration Attribute, triggered upon record creation (e.g., when the Quote Line is initiated), ensuring the value is set dynamically at page load. Option B (Price Rule) requires manual user action ("Apply Rules"), which doesn’t meet the "moment the page loads" requirement. Option C (Quote formula field) isn’t directly supported as a default source for Configuration Attributes without additional customization. Option D (Quote Line field with Price Rule) lacks real-time dynamism and alignment with page load timing. Salesforce CPQ documentation highlights Flows as a robust solution for dynamic defaults.

 CPQ Price Calculation Sequence:

The Regular Price is calculated as part of the price waterfall, and several factors influence it.

 Key Contributors:

Prorate Multiplier: Adjusts prices for subscription products based on term alignment.

Contracted Price: Overrides the List Price for specific customers.

Discount Schedules: Apply volume or tiered discounts during price calculation.

 Why Other Options Are Incorrect:

A: Additional Discount Fields apply after Regular Price is calculated.

D: Target Customer Amount is used in quoting, not directly in Regular Price calculation.

 Salesforce CPQ Reference:

Price waterfall and Regular Price contributors are detailed in CPQ Pricing Configuration ​.

 Requirement Overview:

Show or hide price-related data in the Quote PDF based on the Primary Checkbox field value.

 Solution Details:

The Conditional Print Field on Template Sections enables dynamic visibility.

Add the Primary Checkbox as a reference in the Conditional Print Field for the section containing price-related columns.

 Steps to Configure:

Navigate to the Quote Template.

Locate the section containing price-related data.

Set the Conditional Print Field to reference the Primary Checkbox.

 Validation:

Generate PDFs with the Primary checkbox set to both True and False and confirm the expected visibility of pricing data.

 Issue Analysis:

Products not syncing to Opportunity Products is usually caused by specific CPQ conditions or rules.

 Reasons for Failure:

B: Products with an Effective Quantity of zero are excluded from syncing.

C: Validation Rules on the Opportunity Product object may silently block the sync process if they are not met.

D: Products with a price of zero do not sync by default.

 Why Other Options Are Incorrect:

A: Missing Price Book Entries prevent quoting entirely, not syncing issues.

E: The Exclude from Opportunity checkbox applies to the Product Option, not the syncing process.

 Salesforce CPQ Reference:

CPQ guidelines for syncing Quote Lines to Opportunity Products ​.

 Requirement:

The Color of containers (a Configuration Attribute) must be displayed in the output document.

 Solution:

Create a Color field:

On Product Option: Captures the color selection during configuration.

On Quote Line: Ensures the selected color is carried forward to the quote document.

 Why Other Options are Incorrect:

B, D: These options do not account for both configuration and quote visibility requirements.

C: The Product object alone cannot store configuration-specific selections like color.

 Salesforce CPQ Reference:

Configuration Attributes and their linkage to Quote Lines are documented in CPQ guidelines ​.

 Scenario:

Product A has no Subscription Pricing, while Product B uses Percent of Total with a shared category.

During renewal, Product A has a Net Total of zero.

 Reason:

When the Renewal Model is set to Asset-Based, only assets tied to the Contract are included in the renewal.

Since Product A has no Subscription Pricing, it is not treated as a subscription and thus has a Net Total of zero.

 Why Other Options Are Incorrect:

B: Product A is not pre-owned in this scenario.

C: The Include Net-New Products in Maintenance setting applies to maintenance scenarios, not standard renewals.

D: Asset Conversion determines asset behavior, not renewal totals.

 Salesforce CPQ Reference:

Renewal behaviors with Asset-Based Models are covered in CPQ Renewal Settings Documentation ​.

In Salesforce CPQ, amendments adjust subscription quantities incrementally. The original sale (Quote Line and Subscription) is 100. The first amendment reduces to 80, a decrease of 20, so the Quote Line is 80 (absolute), and the Subscription delta is -20 (reflecting the change). The second amendment increases to 120, an increase of 40 from 80, so the Quote Line is 120, and the Subscription delta is 40. Subscription quantities in amendments show the net change (-20, 40) rather than absolute values (80, 120), aligning with CPQ’s amendment mechanics. Option B correctly reflects this: Quote Lines (100, 80, 120) show user-facing totals, while Subscriptions (100, -20, 40) show deltas. Salesforce CPQ documentation explains this behavior in amendment scenarios.

 Requirement:

Render separate Line Item sections for each Product Family and bundle on the output document.

 Solution Steps:

Option B: Create a Line Item section for each Product Family and use the Filter field to display only the relevant products for each section.

Option C: Use a formula field on the Quote Line object to identify the bundle's Name and Number, then set this field in the Group field to group lines within each section.

 Why Other Options Are Incorrect:

A: The Conditional Print field is not used for rendering specific Product Families in Line Item sections.

D: Sort Order on Product records does not meet the grouping and filtering requirements for the output document.

 Salesforce CPQ Reference:

Document generation and Line Item grouping are detailed in Quote Templates Configuration ​.

 Requirement:

A unique license number needs to be stored on the Asset record for each unit of a downloadable product sold.

 Solution:

Setting the Asset Conversion field to One per Unit ensures that an individual Asset record is created for each unit of the product. This allows each Asset to store a unique license number.

 Why Other Options Are Incorrect:

A & B: Null or custom values do not enforce one Asset per unit, making it impossible to assign unique license numbers.

D: One per Quote Line creates only one Asset for the entire Quote Line, which is not suitable for unit-level licensing.

 Salesforce CPQ Reference:

The behavior of Asset Conversion is detailed in CPQ Asset Configuration documentation ​.

 Requirement Overview:

Limit the Product Options displayed in a bundle based on the service level selected by the user via a Configuration Attribute.

 Solution Details:

Selection Price Rule: Use a Selection Price Rule to dynamically show or hide Product Options based on the selected value of the Configuration Attribute.

Apply Immediately: Ensures that changes based on the service level selection occur in real-time during configuration.

 Steps to Configure:

Create the Selection Price Rule:

Define the Price Rule with a Condition targeting the Configuration Attribute value.

Use a Price Action to show or hide Product Options.

Set Apply Immediately:

Navigate to the Configuration Attribute.

Set Apply Immediately to TRUE.

 Validation:

Test the bundle configuration by changing the service level and verifying the Product Options displayed dynamically update.

 Issue:

Sales reps experience excessive horizontal scrolling to access the Clone and Delete actions in the Quote Line Editor.

 Solution:

Quote Line Editor Drawers provide a compact and user-friendly way to access actions without excessive scrolling.

 Steps to Configure:

Navigate to Setup > Custom Actions.

Configure the Clone and Delete actions to appear in the Quote Line Editor drawers.

 Validation:

Open the Quote Line Editor and confirm that the actions are accessible without horizontal scrolling.

 Requirement:

Sales reps need to identify Product Options linked to Quote Lines in the Quote Line Editor.

 Solution:

Enabling Visualize Product Hierarchy organizes Quote Lines based on their position within the bundle, displaying the parent-child relationship.

 Why Other Options Are Incorrect:

A: The Product Option Drawer enables detail viewing but does not organize Quote Lines.

B: Preserve Bundle Structure applies to output documents, not the Line Editor.

D: Keep Bundle Together affects grouping but not hierarchy visualization.

 Salesforce CPQ Reference:

Hierarchy settings are covered in the Quote Line Editor Configuration documentation ​.

 Simplification Method:

By adding the PDF as a required Additional Document in the Quote Template, Salesforce CPQ ensures the PDF is automatically included with each generated Quote.

 Steps to Configure:

Navigate to the Quote Template.

Add the PDF file under the Additional Documents section.

Mark it as required for automatic inclusion.

 Salesforce CPQ Reference:

The Additional Documents feature simplifies document management in Quote Templates ​.

 Requirement Overview:

The Require Approved Quote setting prevents certain records from being created without an approved Quote.

 Solution Details:

When this setting is enabled, Salesforce CPQ blocks the creation of Order records unless the associated Quote has been approved.

 Validation:

Test by attempting to create an Order from an unapproved Quote and confirming that the system blocks the action.