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SAP C_S4CSV_2308 Dumps

SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Questions and Answers

Question 1

Integration and Extensibility

41 of 80

Where do you enable a customer-specific field to be available for UIs and reports relevant for the same business context?

Options:

A.

In the Custom Fields app

B.

In the Extensibility Cockpit app

C.

In the Maintain SAP Business Technology Platform Extensions app

D.

In the Runtime Authoring mode

Question 2

What is the key characteristic of the process for a service quotation where the service quotation type Standard Service Quotation is used?

Options:

A.

The total quotation amount is calculated based on the time and material information entered in the quotation.

B.

The total capacity requirements are calculated based on the time and material information entered in the quotation.

C.

The total available to promise (ATP) quantity is calculated based on the quantities entered for all quotation items.

D.

The total quotation amount is calculated based on the fixed price that is entered in the quotation.

Question 3

What must you create when you build a communication scenario in SAP S/4HANA Cloud?

Note: There are 3 correct answers to this question.

Options:

A.

Communication API

B.

Communication user

C.

Communication interface

D.

Communication arrangement

E.

Communication system

Question 4

A service quotation containing multiple items has been created and sent to a customer. However, this customer wants to order only one specific service item of the service quotation and reject the rest.

How do you proceed to store this information in the system?

Options:

A.

You start by rejecting the complete service quotation. You then create a new one with only the service item in it that the customer would like to order.

B.

You use the partial acceptance feature of the service quotation and accept one item. You then reject all remaining items of the service quotation.

C.

You only convert the service item into a service order that the customer wants. This automatically rejects all other items in the service quotation.

D.

You edit the service quotation and remove all items from it that the customer rejected. You then proceed to convert the remaining item into a service order.

Question 5

Based on which reference documents can you create Credit memo requests in SAP S/4HANA Cloud?

Note: There are 3 correct answers to this question.

Options:

A.

A billing document for a service credit memo

B.

A billing document for a service notification

C.

A billing document for a service contract

D.

A billing document for a service confirmation

E.

A billing document for a service order

Question 6

Which integration options are supported by SAP S/4HANA Cloud – Service?

Note: There are 2 correct answers to this question.

Options:

A.

Integration with SAP ERP Customer Service (CS) for service contract processing

B.

Integration with SAP Field Service Management (FSM) for service order processing

C.

Integration with SAP Customer Relationship Management (CRM) Service for service master data management

D.

Integration with other Line of Business (LoB) solutions from SAP S/4HANA Cloud (like Procurement and Finance)

Question 7

Which activities can you complete in the Maintain Business Roles SAP Fiori app?

Note: There are 2 correct answers to this question.

Options:

A.

Assign PFCG profiles to a business role

B.

Maintain catalog roles

C.

Maintain restrictions

D.

Assign business catalogs to a business role

Question 8

You defined a service contract in SAP S/4HANA Cloud.

What is the effect of this service contract on service order creation?

Note: There are 2 correct answers to this question.

Options:

A.

Customer-specific price agreements are copied from the service contract to the service order, when creating a service order referencing the service contract.

B.

Service orders need to be created via an application programming interface (API) in which the service contract is referenced.

C.

The service contract contains a detailed description of all services provided, but customer-specific price agreements need to be maintained in every service order.

D.

For service orders, automatic service contract determination is available whenever a user creates a new service order for the customer for which the contract was created.

Question 9

What test process types are available in the Manage Your Test Processes app?

Note: There are 3 correct answers to this question.

Options:

A.

Integration

B.

Post-upgrade

C.

Standard

D.

Regression

E.

Custom

Question 10

A service order or confirmation document is released for billing.

What kind of document does the system automatically create?

Options:

A.

An accounting document (universal journal entry)

B.

A billing document request (BDR)

C.

A billing plan

D.

A billing document

Question 11

What is a manual configuration step that is required before being able to use scope item Subscription Management with Sales Billing (57Z)?

Options:

A.

Set-up a special document type for the solution order.

B.

Define a new business partner category for a subscription user.

C.

Maintain a Communication User, System and Arrangement.

D.

Define an item category to identify a subscription in a service order.

Question 12

The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.

Which of the following features are available?

Note: There are 2 correct answers to this question.

Options:

A.

An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.

B.

Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.

C.

Since no sales order is created, an outbound delivery can be created directly for the solution order item.

D.

An option called Check Sales Items is available to retrieve availability data for the sold product.

Question 13

Data Migration

53 of 80

What are characteristics of the SAP S/4HANA Migration Cockpit?

Note: There are 2 correct answers to this question.

Options:

A.

Extensibility using the Legacy System Migration Workbench (LSMW)

B.

Mapping source values to SAP S/4HANA target values

C.

Guidance and simulation of the migration process

D.

Combining the staging and file approaches into one migration project

Question 14

Which tool do you use to run the SAP Cloud Integration Automation Service for SAP S/4HANA Cloud?

Options:

A.

SAP Activate Roadmap

B.

SAP Maintenance Planner

C.

SAP Solution Manager

D.

SAP Best Practices Explorer

Question 15

You are analyzing the integration between service contracts and billing functionality.

What possibility does the SAP S/4HANA Cloud system offer when setting up this integration?

Options:

A.

A billing plan that contains settlement rules can be assigned to a service contract item during its creation.

B.

Settlement rules can be assigned to a service contract during its creation with a billing plan assigned to the material master record representing the service.

C.

A billing plan can be assigned to a service contract, with settlement rules assigned to the material master record representing the service.

D.

A billing plan that contains settlement rules can be assigned to the material master record representing the service used in a service contract.

Question 16

How does an implementation consultant support customer experts during Fit-to-Standard workshops?

Note: There are 2 correct answers to this question.

Options:

A.

Demonstrate SAP Best Practices in the Starter system.

B.

Conduct end-user training on active scope items.

C.

Highlight areas that require configuration or extensibility decisions.

D.

Determine set up instructions for customer-driven integrations.

Question 17

Scope item Subscription Management with Sales Billing (57Z) has been activated.

How can subscriptions be created?

Note: There are 2 correct answers to this question.

Options:

A.

As part of a solution order in SAP Subscription Billing

B.

Automatically out of a service contract

C.

Via an API (Application Programming Interface)

D.

Manually using a dedicated SAP Fiori app

Question 18

Which tool do you use to develop your own cloud applications for SAP S/4HANA Cloud?

Options:

A.

SAP HANA Studio

B.

SAPUI5 SDK

C.

SAP Cloud SDK

D.

SAP ADK

Question 19

According to the General Data Protection Regulation (GDPR) laws, when are SAP customers considered data controllers?

Options:

A.

When they use SAP cloud applications

B.

When they extract legacy data in preparation for migration

C.

When they engage other businesses in the European Union

D.

When they request implementation of a cloud solution

Question 20

What are some reasons you cannot remove a test process from a test plan?

Note: There are 2 correct answers to this question.

Options:

A.

The test process has not been made visible.

B.

Data binding exists with another process.

C.

The test plan user has not been created yet.

D.

The test plan has already been executed.

Question 21

You want to use a product proposal in a service order.

Which actions support this requirement?

Note: There are 2 correct answers to this question.

Options:

A.

You activate the product proposal functionality in the item category used in the service order.

B.

You add the required service contract as a reference document to the service order on header level.

C.

You create a bill of material (BOM), representing the components that can be selected in the service order.

D.

You create an equipment as a reference object and assign in to the service order.

Question 22

Scope item Recurring Service (4X5) has been activated in your SAP S/4HANA Cloud system.

You would like to plan a recurring service based on a time interval and a number of operating hours for a technical object.

Which type of maintenance plan would you create?

Options:

A.

A strategy plan

B.

A multiple counter plan

C.

A time-based single cycle plan

D.

A performance-based single cycle plan

Question 23

What roles are example roles required for testing the complete business process supported by scope item Intercompany for Service Documents (53Y)?

Note: There are 2 correct answers to this question.

Options:

A.

Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)

B.

Internal Sales Representative – Professional Services (SAP_BR_INTERNAL_SALES_REP_PRSV)

C.

Solution Order Specialist (SAP_BR_SOLN_ORDER_SPCLST)

D.

Shipping Specialist (SAP_BR_SHIPPING_SPECIALIST)

Question 24

Which activities does the consultant do before the first Fit-to-Standard workshop?

Note: There are 2 correct answers to this question.

Options:

A.

Review the integration requirements collected from the Digital Discovery Assessment.

B.

Evaluate the Business-Driven Configuration Questionnaire responses.

C.

Upload customer master data in the Starter system using migration templates.

D.

Deactivate scope items that are NOT part of the Statement of Work/Digital Discovery Assessment.

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Total 80 questions