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SAVE International CVS Dumps

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Total 147 questions

Certified Value Specialist Questions and Answers

Question 1

Which of the following actions demonstrate brainwriting during the Creativity Phase?

Options:

A.

Have participants write down their ideas in silence before sharing them verbally with the group.

B.

Encourage participants to speak their ideas out loud as soon as they think of them to foster discussion.

C.

Limit the session to only those ideas that are immediately feasible for implementation.

D.

Distribute a template that prompts participants to build on each other’s ideas instead of developing their own.

Question 2

What is the correct order for the management of change stages?

Options:

A.

Adaptation to change, acknowledgement, defensive retreat, shock

B.

Acknowledgement, shock, defensive retreat, adaptation to change

C.

Defensive retreat, shock, acknowledgement, adaptation to change

D.

Shock, defensive retreat, acknowledgement, adaptation to change

Question 3

Which of the following are typically documented on an Implementation Form?

Choose 3 answers.

Options:

A.

Creative idea list

B.

VM proposal number

C.

Risk impacts

D.

Title of the VM proposal

E.

Developer of the VM proposal

Question 4

Which of the following are balanced scorecard perspectives?

Choose 2 answers.

Options:

A.

Cost

B.

Design

C.

Marketing

D.

Innovation

Question 5

A company wants to add a new product to its manufacturing process. Who should provide input as this new product will affect the current manufacturing process?

Choose 3 answers.

Options:

A.

Marketing

B.

Maintenance

C.

Production

D.

Human resources

E.

Engineering

Question 6

Match the statements that best identify a FAST diagram and flowchart.

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Options:

Question 7

Which of the following actions should be taken to develop a comprehensive and effective VM study report?

Choose 2 answers.

Options:

A.

List VM proposals developed.

B.

Include a detailed methodology section.

C.

Focus the report on the major VM proposals.

D.

Focus on technical terminology.

Question 8

Unwanted functions

Choose 3 answers.

Options:

A.

degrade performance.

B.

are the focus for problem-solving.

C.

are the byproduct of the way another function is performed.

D.

are used with Value Index to identify opportunities.

E.

increase costs.

Question 9

Which statement best describes a FAST diagram?

Options:

A.

A schedule network used to calculate project float

B.

A graphical model showing dependent relationships among functions

C.

A cost spreadsheet used to calculate inflation

D.

A procurement chart showing supplier lead times

Question 10

Place the steps of the Random Function Identification Technique in the correct order.

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Options:

Question 11

What are typical examples of evaluation criteria used for a business process study during the Evaluation Phase?

Choose 2 answers.

Options:

A.

Efficiency

B.

Environmental impact

C.

Maintenance

D.

Scalability

Question 12

Which of the following are techniques the VM facilitator might use for a VM study team that is having difficulty completing the FAST diagram?

Choose 2 answers.

Options:

A.

Ask the VM study team if a function is missing

B.

Reorganize the functions for the VM study team

C.

Make sure all identified functions are used

D.

Review level of abstraction

Question 13

Which of the following should be considered when preparing the VM study report?

Choose 3 answers.

Options:

A.

Identifying non-study focus groups

B.

Status of the VM study subject

C.

Using technical language

D.

Focusing on the typical audience of stakeholders and project managers

E.

Creating a document for those not involved in the VM study

Question 14

SMART stands for

Options:

A.

Specific, Measureable, Attainable, Reasonable, and Timebound.

B.

Specific, Measureable, Accountable, Relevant, and Timebound.

C.

Standards, Measureable, Attainable, Relevant, and Timebound.

D.

Standards, Measureable, Accountable, Relevant, and Timebound.

E.

Standards, Measureable, Attainable, Reasonable, and Timebound.

F.

Specific, Measureable, Attainable, Relevant, and Timebound.

Question 15

What are effective approaches used by the VM facilitator during the Evaluation Phase?

Choose 2 answers.

Options:

A.

Recognize when the group is off-topic and redirect them.

B.

Establish a clear context for the session.

C.

Avoid discussion of additional or modified ideas.

D.

Select a single evaluation technique to be used for the process.

Question 16

Which type of cost is calculated for study items by multiplying the unit cost by the number of units produced per year?

Options:

A.

Total costs

B.

Life-cycle costs

C.

Incremental unit costs

D.

Annualized costs

Question 17

What are key factors that cause VM programs to fail?

Choose 2 answers.

Options:

A.

Locating the VM program within a department in the organization

B.

An undefined implementation and change management process

C.

Management support

D.

Tracking VM study results

Question 18

Which of the following are specific VM facilitator tasks to be completed prior to the VM study workshop?

Choose 2 answers.

Options:

A.

Compile information gathered for the Information Phase

B.

Developing a high-level agenda to review with the client and obtaining approval

C.

Preparing a draft of the Implementation Phase

D.

Identifying functions for the VM Team’s consideration

Question 19

A RACI matrix identifies

Choose 3 answers.

Options:

A.

what reasonable information is to be provided.

B.

threats and opportunities.

C.

weighted performance attributes.

D.

level of stakeholder involvement in activities.

E.

stakeholders required to provide feedback.

Question 20

How should the VM facilitator handle “conditionally accepted” VM proposals?

Choose 2 answers.

Options:

A.

Identify modifications required for acceptance.

B.

List the VM proposal as accepted.

C.

Ask decision makers for timing of the final decision.

D.

List deficiencies of the VM proposal.

Question 21

The project manager resists implementing the change approved by the decision-makers. What should the VM facilitator do?

Choose 2 answers.

Options:

A.

Document resistance to the decision makers.

B.

Identify additional information needed.

C.

Identify potential threats to implementation.

D.

Reassess the VM proposal.

Question 22

Match each Phase with its correct question:

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Options:

Question 23

What should the VM facilitator primarily consider when guiding discussion on which VM proposals to present when time is limited?

Choose 2 answers.

Options:

A.

Proposals that provide the greatest benefit

B.

The relative risk of each proposal

C.

Easily implemented proposals

D.

Proposals with low-cost impact

Question 24

What is the most appropriate description of the Information Phase?

Options:

A.

Make sure management agrees with the topic being studied

B.

Confirm timing of Job Plan phases with the customer

C.

Gather, organize, review, and transform data collected

D.

Collect and restructure data to support the function analysis phase

Question 25

Subject information:

Service Life = 12 years

Fuel = $9.00 per liter

Annual kilometers driven = 40,000 kilometers

Car A: Paid $40,000 , needs batteries every two years at $600 , needs tires every two years at $1,000 , fuel efficiency = 10 kilometers per liter .

Car B: Paid $50,000 , needs tires every two years at $2,000 , fuel efficiency = 15 kilometer per liter .

Car C: Paid $60,000 , needs tires every two years at $4,000 , fuel efficiency = 20 kilometer per liter .

What are the repair and replacement costs for Car B for the service life of the vehicle?

Options:

A.

$6,000

B.

$12,000

C.

$10,000

D.

$4,000

Question 26

A VM study team member arrives with new information during the development of VM proposals. What should the VM facilitator do?

Choose 2 answers.

Options:

A.

Assess the information with the VM team.

B.

Discuss the information with the study subject program manager.

C.

Develop a new VM proposal.

D.

Disregard the information.

Question 27

Which of the following is the VM facilitator’s role during the Implementation Phase?

Options:

A.

Guide disposition

B.

Assess VM proposals

C.

Develop implementation plan

D.

Sell ideas

Question 28

Carpet and vinyl tile are acceptable alternatives for an owner to cover 1,000 square meters of floor. Carpet installation cost is $30 per square meter. What is the initial cost of the carpet?

Options:

A.

$30,000

B.

$32,500

C.

$33,000

D.

$36,000

Question 29

A higher-order function

Choose 2 answers.

Options:

A.

represents specific needs satisfied by the basic function.

B.

describes the output of the basic function.

C.

is fundamental to the subject scope.

D.

describes input for the basic function.

Question 30

Which function of prescription eyeglasses is located in the “When” direction?

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Options:

A.

Facilitate sight

B.

Maintain position

C.

Modify vision

D.

Fold eyeglasses

Question 31

Which of the following indicates the need to train managers, team members, or decision-makers in the Value Methodology?

Choose 3 answers.

Options:

A.

Poor results

B.

Reluctance to participate in a value study

C.

Lack of technical expertise

D.

Lack of management support

E.

Lack of funding

Question 32

Which of the following are key elements of a risk register?

Choose 2 answers.

Options:

A.

Performance criteria

B.

Probability of occurrence

C.

Function of the risk

D.

Impact on the scope

Question 33

Which of the following is information that is typically documented for “conditionally accepted” VM proposals during the Implementation Meeting?

Choose 3 answers.

Options:

A.

Timing of the final decision

B.

Grammar changes to the VM proposals

C.

VM team disagreements

D.

Action required

E.

Responsibilities

Question 34

The decision-makers agreed to implement a VM proposal requiring an organizational change. What should be done to improve success?

Choose 2 answers.

Options:

A.

Encourage participation by those affected by the change

B.

Strictly define the implementation plan

C.

Hire a change management consultant

D.

Appoint an oversight committee

Question 35

Match the following to their appropriate “How” direction on the function logic path for the prescription eyeglasses.

as

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Options:

Question 36

Which creativity method is based on the consideration of the overall problem and brainstorming by function?

Options:

A.

Intuitive Creativity Method

B.

Ideation Creative Method

C.

Discursive Creativity Method

D.

Empirical Creativity Method

Question 37

Which of the following is the most commonly used technique to identify functions?

Options:

A.

FAST

B.

Mind Mapping

C.

Random Words

D.

Random Function Identification

Question 38

as

Which of the following is an “all-the-time” function in a FAST diagram for prescription eyeglasses?

Options:

A.

Improve focus

B.

Display information

C.

Position lenses

D.

Access vision

Question 39

Which of the following are appropriate techniques to achieve the expected output of the Evaluation Phase?

Options:

A.

Weighted evaluation technique

B.

Blast-create-refine method

C.

Coarse, medium, and fine filters

D.

Forced relationships method

Question 40

A VM Facilitator has been asked to propose ways to reduce the value study time commitment of client VM team members who have specialized knowledge required for the study. What should the VM Facilitator propose to best reduce the time commitments of the specialists?

Options:

A.

Recommend that all team members follow all the VM job plan phases to achieve value improvement.

B.

Suggest that VM team members with specialized knowledge participate in the Development Phase to ensure reasonable value proposals.

C.

Recommend VM members with specialized knowledge participate in the Creativity Phase to ensure the team understands their perspectives.

D.

Suggest VM team members with specialized knowledge participate in the Function Analysis Phase because it leads to creativity.

Question 41

The main objective of the Information Phase is to

Options:

A.

begin to determine alternative solutions.

B.

review and understand the available project information.

C.

develop a VM Study Team Information Workbook.

D.

enlist additional VM team members.

Question 42

What is the ultimate objective of the Function Analysis Phase?

Options:

A.

To allocate resources to functions.

B.

To organize functions.

C.

To classify functions.

D.

To prioritize functions.

Question 43

On a FAST diagram, the

Choose 3 answers.

Options:

A.

scope lines represent limits of the VM study subject.

B.

scope lines are shown as solid lines.

C.

basic function is to the immediate right of the left scope line.

D.

higher order function is to the immediate left of the left scope line.

E.

lower order function is to the immediate left of the right scope line.

Question 44

Function analysis is used to

Choose 2 answers.

Options:

A.

provide a new understanding of the project.

B.

identify improvements.

C.

create a collaborative environment.

D.

assist individuals with a technical background.

Question 45

A small group within the VM team is sitting silently and won’t engage. What should the VM facilitator do?

Options:

A.

Ask the group to leave

B.

Open discussions with the group

C.

Ignore potential threats to the group

D.

Engage the other VM team members

Page: 1 / 15
Total 147 questions