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ServiceNow CAD Dumps

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Total 293 questions

Certified Application Developer - ServiceNow Questions and Answers

Question 1

Which one of the following is true for a table with the “Allow configuration” Application Access option selected?

Options:

A.

Only the in scope application’s scripts can create Business Rules for the table

B.

Any user with the application’s user role can modify the application’s scripts

C.

Out of scope applications can create Business Rules for the table

D.

Out of scope applications can add new tables to the scoped application

Question 2

Which Report Type(s) can be created by right-clicking on a column header in a table’s list?

Options:

A.

Bar Chart, Pie Chart, Histogram, and Line

B.

Bar Chart

C.

Bar Chart, Pie Chart, and Histogram

D.

Bar Chart and Pie Chart

Question 3

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer Ul. How is the page specified?

Options:

A.

Write an after Business Rule script for the Record Producer ' s table: window.redirect = " < URL > " ;

B.

Create an application property to store the URL

C.

Write a script in the Record Producer ' s Script field: producer.redirect = " < URL > " ;

D.

Configure the page in the Module that opens the Record Producer Ul

Question 4

Which of the following are configured in an Email Notification?

a)Who will receive the notification.

b)What content will be in the notification.

c)When to send the notification.

d)How to send the notification.

Options:

A.

a, b and c

B.

a, b, and d

C.

b, c and d

D.

a, c and d

Question 5

Why would you build a custom app?

Options:

A.

To fulfill is specific use case on internal processes.

B.

To avoid using a code repository like GiotHub or GitLab

C.

To create a custom integration for a 3rd party system

D.

To replace servieNow base tables

Question 6

Assume a table called table exists and contains 3 fields: field1. field2, field3. Examine the Access Control list for table:

table.None read Access Control for users with the admin and itil roles

table. * read Access Control for users with the admin role

table. field3 read Access Control for users with the itil role

Which field or fields can a user with the itil role read?

Options:

A.

field1, field2. andfield3

B.

field3 only

C.

field 1 andfield3

D.

All fields except field3

Question 7

When creating an application through the Guided Application Creator, what are the options for creating a table?

Choose 3 answers

Options:

A.

Extend a table

B.

Link to external tables

C.

Upload a spreadsheet

D.

Create a table from a template

E.

Use APIs

F.

Run import jobs

G.

Create a table from scratch

Question 8

In an Email Notification, which one of the following is NOT true for the Weight field?

Options:

A.

Only Notifications with the highest weight for the same record and recipients are sent

B.

A Weight value of zero means that no email should be sent

C.

The Weight value defaults to zero

D.

A Weight value of zero means the Notification is always sent when the Notification’s When to send criteria is met

Question 9

When creating an application through the Guided Application Creator, which of the following is a user experience option?

Options:

A.

Portal

B.

Mobile

C.

Self-service

D.

Workspace

Question 10

While on an Incident record, how would you add a Tag for " Special Handling " to the record?

Options:

A.

Click on the More options (...) icon, click Add Tag, type Special Handling, press enter

B.

On the Tag field, select Special Handling from the choice list

C.

On the Special Handling field check the box

D.

Click on the Context menu, select Add Tact, type Special Handling. press enter

Question 11

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table.

B.

The new table does not inherit any of the fields from the parent table.

C.

You must script and configure all required behaviors.

D.

The table ' s Access Controls are ignored when determining access to the new table ' s records and fields.

Question 12

What is required to link a ServiceNow application to a Git repository?

Choose 3 answers

Options:

A.

URI

B.

ACL

C.

User name

D.

URL

E.

Application name

F.

Password

Question 13

Exportitem table is extended from Item table with the additional column of ItemCountry added. The Item table contains the columns ItemName and ItemQty.

Which fields are available in the Exportitem table?

Options:

A.

ItemCountry, Number

B.

Only ItemName, ItemQty

C.

ItemName, ItemQty, and ItemCountry

D.

Only ItemCountry

Question 14

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

Options:

A.

REST messages

B.

Table

C.

Script Include

D.

Workflow

Question 15

What is the REST API Explorer used to do?

Options:

A.

Practice using REST to interact with public data providers

B.

Find resources on the web for learning about REST

C.

Convert SOAP Message functions to REST methods

D.

Create sample code for sending REST requests to ServiceNow

Question 16

Which server-side API debug log method is available for scoped applications?

Options:

A.

gs.print()

B.

gs.log()

C.

gs.debuglog()

D.

gs.info()

Question 17

(What is a scoped application that contains Flow Designer actions tailored for a specific application or record type?)

Options:

A.

Action

B.

Bundle

C.

Flow

D.

Spoke

Question 18

When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table?

Options:

A.

Upload spreadsheet

B.

Create table from template

C.

Extend a table

D.

Create table from scratch

Question 19

Where can an application be published once it is ready to share in ServiceNow?

Options:

A.

Publish to the ServiceNow Store

B.

Publish to a local drive

C.

Publish to an application repository

D.

Publish to a local USB device

E.

Publish to a spreadsheet

F.

Publish to an Update Set

Question 20

Which one of the following database operations cannot be controlled with Application Access?

Options:

A.

Update

B.

Delete

C.

Create

D.

Query

Question 21

When designing and creating a form, what do you create to organize fields on a form?

Options:

A.

Related lists

B.

Tabs

C.

Sections

D.

Buttons

Question 22

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

Options:

A.

Can Contribute

B.

Cannot Author

C.

Can Write

D.

Can Read

E.

Can Author

Question 23

Which one of the following is NOT required to link a ServiceNow application to a Git repository?

Options:

A.

Password

B.

URL

C.

User name

D.

Application name

Question 24

When crafting a scoped application that contains flow actions, what is the application called?

Options:

A.

Spoke

B.

Flow

C.

Bundle

D.

Action

Question 25

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table

B.

The parent table ' s Access Controls are ignored when determining access to the new table ' s records and fields

C.

The new table does not inherit any of the fields from the parent table

D.

You must script and configure all required behaviors

Question 26

What is a workflow context?

Options:

A.

It is a checked out workflow which is being edited

B.

It is generated from a workflow version, executes activities, and follows transitions

C.

The table for which a workflow is defined plus any conditions such as " Active is true "

D.

The business reason or process for which a workflow is designed

Question 27

A customer requests the following data quality measures be added:

1. Incident numbers should be read-only on all lists and forms, for all users.

2. Short Description field should be mandatory, on all records, across all applications, on Insert.

Which type of policy would you use to meet this requirement?

Options:

A.

Dictionary Design Policy

B.

Field Criteria Policy

C.

Data Quality Policy

D.

Data Policy

Question 28

Which one of the following is NOT part of the Form Designer?

Options:

A.

Form layout

B.

Page header

C.

Schema map

D.

Field navigator

Question 29

Which determines the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Data Sources

B.

Schema Map Relationship Builder

C.

Business Service Management Map

D.

Transform Map

Question 30

Which one of the following is true for a Script Include with a Protection Policy value of Protected?

Options:

A.

Any user with the protected_edit role can see and edit the Script Include

B.

The Protection policy option can only be enabled by a user with the admin role

C.

The Protection Policy is applied only if the glide.app.apply_protection system property value is true

D.

The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Question 31

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Options:

A.

Process Automation > Workflow Editor

B.

Process Automation > Active Flows

C.

Process Automation > Process Flow

D.

Process Automation > Flow Designer

E.

Process Automation > Flow Administration

Question 32

While showing a customer their Incident form, they ask to change the Priority field title to display their internal terminology Value. How would you do that?

Choose 2 answers

Options:

A.

Right click on Priority and select Configure Dictionary

B.

Right click on Priority and select Configure Display Settings

C.

Right click on Priority and select Configure Column

D.

Right click on Priority and select Configure Label

Question 33

How does ServiceNow match inbound email to existing records?

Options:

A.

Watermark

B.

Record link

C.

Subject line

D.

sys_id

Question 34

Access Control debug information identification whether each element of an Access Control granted of denied access. The elements of an Access Control evaluated?

Options:

A.

Conditions, Script, Roles

B.

Script, Conditions, Roles

C.

Conditions, Roles, Script

D.

Roles, Conditions, Script

Question 35

Which one of the following objects CANNOT be used in a Script Action script?

Options:

A.

previous

B.

GlideRecord

C.

event

D.

current

Question 36

Which source control operation is available from BOTH Studio and the Git Repository?

Options:

A.

Create Branch

B.

Apply Remote Changes

C.

Stash Local Changes

D.

Edit Repository Configurations

Question 37

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?

Options:

A.

table.*will grant access to every field in a record

B.

table.None will grant access to every record on the table

C.

table.field will grant access to a specific field in a record

D.

table.id will grant access to a specific record on the table

Question 38

What happens if a Record Producer script aborts the record generation process in ServiceNow?

Options:

A.

Record is not generated in the Item Produced Record table

B.

Record creation is redirected to a confirmation page

C.

Record creation displays an error message to the user

D.

Record creation terminates without notifying the user

Question 39

Which of the following methods are useful in Access Control scripts?

Options:

A.

g_user.hasRole() and current.isNewRecord()

B.

gs.hasRole() and current.isNewRecord()

C.

g_user.hasRole() and current.isNew()

D.

gs.hasRole() and current.isNew()

Question 40

When a ServiceNow instance requests information from a web service, ServiceNow is the web service:

Options:

A.

Publisher

B.

Specialist

C.

Provider

D.

Consumer

Question 41

Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? (Choose two.)

Options:

A.

source_control

B.

source_control_admin

C.

admin

D.

git_admin

Question 42

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number

• Task Type

• Parent

• Short Description

• Assignment Group

• Assignee

• Updated

After navigating to the list, where would you click, to meet this requirement?

Options:

A.

Right click List Gear icon > Configure > Columns

B.

Click List Context Menu > Configure > Columns

C.

Right click on any column header Context Menu > Configure > List Layout

D.

Click List Context Menu > Personalize List

Question 43

Which ATF test step is used to set up a specific user profile for testing purposes?

Options:

A.

Impersonation

B.

Create a role

C.

Create a user

D.

Create a group

Question 44

The task table is an example of which of the following?

Choose 2 answers

Options:

A.

Legacy class

B.

Child class

C.

Base class

D.

Parent class

Question 45

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

Options:

A.

Transform Set

B.

Import Set

C.

Data Pack

D.

Update Set

Question 46

What is the name of the string that displays filter criteria?

Options:

A.

Breadcrumb

B.

Choice

C.

Menu

D.

Topic

Question 47

A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

Options:

A.

Scheduled Reports, a custom snapshot table, and a Projection report

B.

Scheduled Reports and Excel

C.

Key Performance Indicators

D.

Performance Analytics

E.

Scheduled Reports a custom snapshot table and a Trend report

Question 48

(Which methods are used to activate application restricted caller access? Choose 2 options.)

Options:

A.

Block all access requests to cross-scope resources

B.

Request the HR Service Delivery or Security Incident Response applications

C.

Activate the Scoped Application Restricted Caller Access plugin

D.

Enable the Cross-Scope Access Override feature in the application settings

Question 49

What is the best UX format to use for lists and forms?

Options:

A.

Forms

B.

Lists

C.

Standard

D.

Classic

Question 50

An app developer enables the " Allow access to this table via web services " option in Application Access. What is the result of this configuration?

Options:

A.

Users querying via web services can access table records, regardless of permissions

B.

Developers from other application scope can write scripts for this table

C.

A user having correct permissions, querying via web services can access table records

D.

Users are allowed to write table records but restricts delete via web services

Question 51

When creating a table in a privately-scoped application, which four Access Controls are created for the table?

Options:

A.

Insert, Delete, Query, Write

B.

Create, Delete, Read, Write

C.

Create, Delete, Read, Update

D.

Insert, Delete, Query, Update

Question 52

Which of the following is true about deleting fields from a table?

Options:

A.

Any field on a table can be deleted

B.

User-defined non-inherited fields can be detected

C.

Inherited fields can be detected

D.

Table records are deleted when a field is detected

Question 53

Which database operations can be controlled with Application Access? (Choose 2 answers)

Options:

A.

Query

B.

Create

C.

Execute

D.

Update

Question 54

Which business requirements and process(es) should be documented as part of the application development plan?

Choose 4 answers

Options:

A.

Data input/output

B.

Business problem

C.

Project schedule

D.

Process steps

E.

Database capacity

F.

Users/stakeholders

G.

Available licenses

Question 55

Which of the following is NOT a trigger type in Flow Designer?

Options:

A.

Outbound Email

B.

Application

C.

Record

D.

Schedule

Question 56

What are the features of Flow Designer?

Choose 3 answers

Options:

A.

Add stages to a flow

B.

Call a flow from another flow or subflow

C.

Test a flow using the " Run as " feature

D.

Support Java Scripting code to test conditions that trigger the flow. Eg Run a flow from a Catalog item

E.

Perform form field data validation at client side

Question 57

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

Options:

A.

Reference

B.

Lookup

C.

Preview

D.

Quickview

E.

Drilldown

F.

Snapshot

Question 58

Which actions can a Business Rule take without scripting?

Options:

A.

Set field values and query the database

B.

Set field values and add message

C.

Set field values and write to the system log

D.

Set field values and generate an event

Question 59

Tables that extend a table do what?

Options:

A.

Sometimes inherit the parent ' s fields

B.

Automatically update the application scope

C.

Do not inherit the parent ' s fields

D.

Inherit the parent ' s fields

Question 60

What are the three key tables in an enterprise CMDB?

Choose 3 answers

Options:

A.

sn_cmdb_ci

B.

cmdb

C.

cmdb_bak

D.

sn_cmdb

E.

cmdb_rel_ci

F.

cmdb_ci

G.

sn_cmdb_bak

Question 61

Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?

Options:

A.

All access to this table via web services

B.

Can create, Can update, and Can delete

C.

Can read does not affect the availability of other Application Access fields

D.

Allow configuration

Question 62

Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?

Options:

A.

incident.all

B.

incident!

C.

incidentNone

D.

incident '

Question 63

Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Business Service Management Map

B.

Data Sources

C.

Transform Map

D.

Cl Relationship Builder

Question 64

Which of the following statements is NOT true for the Form Designer?

Options:

A.

To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

B.

To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.

C.

To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.

D.

To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

Question 65

When building an extended table from a base table, which fields do you need to create?

Choose 2 answers

Options:

A.

The reference fields for the base table.

B.

The fields that are not in the base table

C.

The mandatory fields for the base table

D.

The fields that are specific to the extended table

Question 66

What does the “Read-only” protection policy for Script Includes allow in a custom application?

Options:

A.

Only administrators can edit the Script Include.

B.

Application developers can customize the Script Include.

C.

Application developers can view the script logic but not change it.

D.

Only administrators can delete the Script Include.

Question 67

Which of the following methods prints a message on a blue background to the top of the current form by default?

Options:

A.

g_form.addInfoMsg()

B.

g_form.addInfoMessage()

C.

g_form.showFieldMessage()

D.

g_form.showFieldMsg()

Question 68

Which scenario will a Scheduled Script Execution (Scheduled Job) be implemented?

Options:

A.

The application executes a client-side script daily at the same time

B.

The application queries the database daily to check unassigned records

C.

The application displays a custom welcome message when a user logs in

D.

The application validates form input fields before a record is submitted

Question 69

What is the default module name when a new application table is created?

Options:

A.

Prefixed to the application name

B.

Plural form of the application name

C.

Same name as the application name

D.

“U_” prefixed to the application name

Question 70

What is the ServiceNow store?

Options:

A.

The source for ServiceNow Community created developer content

B.

Marketplace for free and paid certified ServiceNow applications and integrations

C.

Downloadable content ServiceNow script archive

D.

Alternate name for the ServiceNow Developer Share site

Question 71

Which client-side scripts apply to Record Producers? (Choose 2 answers)

Options:

A.

Fix Scripts

B.

Catalog Client Scripts

C.

Catalog UI Policies

D.

Record Producer Policies

E.

UI Scripts

Question 72

Which methods can be used to install an application on a ServiceNow instance?

Choose 3 answers

Options:

A.

Import an application from an XML file

B.

Use the ' Install ' button on the application record

C.

Install from the Google Play Store

D.

Download from Stack Overflow

E.

Install an application from the Application Repository

F.

Download and install a third-party application from the ServiceNow Store

Question 73

What does the " Enforcing " option in Runtime Access Tracking settings do?

Options:

A.

Logs and authorizes all access requests to cross-scope resources automatically

B.

Logs access requests to cross scope resources and requires an administrator to authorize each request

C.

Authorizes all access requests to cross-scope resources without logging them

D.

Blocks all access requests to cross-scope resources

Question 74

(What is the primary purpose of an application scope?)

Options:

A.

To manage the data storage and backup for applications

B.

To define the boundary that isolates an application ' s resources from others

C.

To allow one application to automatically update another ' s resources without restrictions

D.

To control the user interface design for an application

Question 75

You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A ' s records to be installed as part of the application.

Table A ' s records will be installed when:

Options:

A.

Table A is active and extends the Task table

B.

Table A ' s records are added to the application record using the Create Application Files context menu item

C.

Table A has an automatic number counter for new records

D.

Table A is not included in the System Clone > Exclude Tables list

Question 76

Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Options:

A.

Access List

B.

Can Access

C.

Accessible to

D.

Can Read

Question 77

Modules must have a Link type. Which one of the following is a list of Link types?

Options:

A.

List of Records, Separator, Catalog Type, Roles

B.

Assessment, List of Records, Separator, Timeline Page

C.

List of Records, Content Page, Order, URL (from arguments:)

D.

Assessment, List of Records, Content Page, Roles

Question 78

Which of the following is NOT a caller access field option?

Options:

A.

Caller Tracking

B.

Caller Restriction

C.

None

D.

Caller Permission

Question 79

Which of the following statements does NOT apply when extending an existing table?

Options:

A.

The parent table’s Access Controls are evaluated when determining access to the new table’s records and fields

B.

The new table inherits the functionality built into the parent table

C.

The new table inherits all of the fields from the parent table

D.

You must script and configure all required behaviors

Question 80

When troubleshooting and debugging notifications, where do you navigate to see if an email was sent in response to an event?

Options:

A.

System Logs > Push Notifications

B.

System Logs > ICE Logs

C.

System Logs > Emails

D.

System Logs > Events

Question 81

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.

Before, After Async, Display

B.

Insert, Update, Delete, Query

C.

Before, Synchronous, Scheduled Job, View

D.

Prior to, Synchronous on Update

Question 82

What plugin enables the Guided Application Creator?

Options:

A.

com.glide.sn-guided-app-creator

B.

com.glide.service_creator

C.

com.glide.snc.apps_creator

D.

com.snc.apps_creator_template

Question 83

Identify the ways an application can respond to an Event generated by the gs.eventQueue() method. (Choose 2 answers)

Options:

A.

UI Policy

B.

Email Notification

C.

Client Script

D.

Scheduled Script Execution (Scheduled Job)

E.

Script Action

Question 84

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

Question 85

What syntax is used in a Record Producer script to access values from Record Producer form fields?

Options:

A.

producer.field_name

B.

producer.variablename

C.

current.variable_name

D.

current.field_name

Question 86

What are three ServiceNow table creation methods? (Choose three.)

Options:

A.

Using legacy Workflows

B.

Upload and turn a spreadsheet into a custom table

C.

Using Flow Designer

D.

Use the Now Experience Table Creator

E.

Extend a table

F.

Create a custom table

Question 87

Once an application is ready to share, which of the following methods of publishing are supported by ServiceNow? (Choose 3 answers)

Options:

A.

Publish to a spreadsheet

B.

Publish to an application repository

C.

Publish to the ServiceNow Store

D.

Publish to a local USB device

E.

Publish to an update set

F.

Publish to a local drive

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Total 293 questions