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Salesforce Service-Cloud-Consultant Exam Dumps Questions and Answers

Service-Cloud-Consultant exam

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Salesforce Certified Service cloud consultant (Service-Con-201)

Last Update Aug 14, 2025
Total Questions : 197 With Comprehensive Explanation

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Service-Cloud-Consultant Question and Answers (PDF)

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Salesforce Service-Cloud-Consultant Exam Dumps FAQs

The Salesforce Certified Service cloud consultant (Service-Con-201) exam is a credential that validates a professional's ability to implement and manage Salesforce Service Cloud solutions. It focuses on designing and configuring customer service solutions, case management, and knowledge management using Salesforce tools.
The Certified Service Cloud Consultant certification is important for IT professionals as it demonstrates expertise in Salesforce Service Cloud, a key platform for customer service operations. It enhances job prospects, career advancement opportunities, and recognition in the IT and Salesforce ecosystems, making it a valuable asset for securing higher-level roles and leadership positions in IT security and customer service management.
You can renew by completing Trailhead maintenance modules released by Salesforce to stay updated, which is mandatory every three years.
The Salesforce Service-Cloud-Consultant exam consists of 60 multiple-choice questions. You will have 105 minutes to complete the exam.
The passing score for the Salesforce Service-Cloud-Consultant exam is 67%.

The Salesforce Service-Cloud-Consultant certification and the ADX261 (Administer and Maintain Service Cloud) course are both valuable credentials, but they serve different purposes and target different audiences:

  • Salesforce Service-Cloud-Consultant Exam: The Salesforce Service-Cloud-Consultant Exam focuses on validating the ability to design and implement comprehensive Service Cloud solutions, emphasizing strategic planning and solution deployment to meet business requirements.
  • Salesforce ADX261 Exam: The Salesforce ADX261 Exam concentrates on hands-on training for configuring, managing, and maintaining Service Cloud, covering practical skills like case management, Lightning Service Console configuration, and Flow usage.
You can prepare using DumpsWrap Service-Cloud-Consultant questions and answers, realistic practice exams, targeted test materials, and comprehensive study guides to ensure thorough understanding and confidence for the Salesforce Certified Service cloud consultant (Service-Con-201) exam.
The Certified Service Cloud Consultant certification offers enhanced job opportunities, higher earning potential, career advancement, and industry recognition as an expert in Salesforce Service Cloud solutions.
The Salesforce Certified Service cloud consultant (Service-Con-201) exam costs $200, with a $100 retake fee, and the certification is valid for three years, requiring renewal through Trailhead maintenance modules.
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