Salesforce MCE-Dev-201 Dumps

To retrieve subscribers who were sent emails with names starting with "TEST," we need to join the _Job and _Sent system data views on the JobID field and filter by the EmailName field using a LIKE condition.

Join Condition: The correct join condition between _Job and _Sent is ON J.JobID = S.JobID. This ensures that we are linking the job and sent data correctly.

EmailName Filter: We use J.EmailName LIKE 'TEST%' to filter for emails whose names start with "TEST".

SELECT * FROM _Job J INNER JOIN _Sent S ON J.JobID = S.JobID WHERE J.EmailName LIKE 'TEST%'

Salesforce Marketing Cloud System Data Views

Profile attributes like AGE in Profile Manager are not directly accessible via the _Subscribers data view or _EnterpriseAttribute data view. To retrieve subscribers over 30 years of age, creating a filtered Group based on the AGE attribute is the most effective method.

Salesforce Subscriber Filters and Groups

A developer should request a new token once an hour when making multiple API calls in v1. Salesforce Marketing Cloud access tokens are typically valid for one hour, and refreshing them every hour ensures that the API calls are authenticated.

To retrieve tracking data for all sends associated with a specific JobID, including Sends, Opens, Clicks, and Bounces, the developer can use the following activities:

Tracking Extract Activity (A) - This activity extracts tracking data such as sends, opens, clicks, and bounces into a file, which can then be used for reporting or further processing.

SQL Query Activity (D) - This activity can query the data views to gather tracking data directly from the Salesforce Marketing Cloud databases. The developer can write SQL queries to select specific tracking information based on the JobID.

To add records to a Data Extension using the SOAP API, the DataExtensionObject object is utilized. This object represents a row within a data extension.

DataExtensionObject: This object is specifically designed to interact with data extensions, allowing you to insert, update, and retrieve rows. Here is a basic example of how to use this object to add a record:

DataExtensionExternalKey SubscriberKey example@example.com FirstName John LastName Doe

Salesforce SOAP API Developer Guide

To populate a data extension with the date of the most recent click for each subscriber, the developer should use the following SQL query:

SELECT c.SubscriberKey, MAX(c.eventDate) AS eventDate FROM _Click c GROUP BY c.SubscriberKey

This query selects the SubscriberKey and the maximum eventDate for each subscriber from the _Click Data View, ensuring that the most recent click date is retrieved.

To select a unique list of subscribers who have made multiple purchases, the developer should use the following SQL statement:

SELECT SubscriberKey FROM Orders GROUP BY SubscriberKey HAVING COUNT(*) > 1

This query groups the records by SubscriberKey and selects only those groups where the count of records is greater than one, indicating multiple purchases.

The IIF function in AMPscript is a shorthand way to perform conditional logic within an inline expression. It evaluates a condition and returns one of two values based on whether the condition is true or false.

AMPscript IIF Example:

%%=IIF(@level = 'premier', 'You are a premier member!', 'Upgrade to premier now!')=%%

Salesforce AMPscript IIF Function

To ensure the MobileConnect Contact is tied to the Email Contact when making a QueueMO call for an existing email subscriber, the parameter to include is emailaddress. This ensures that the MobileConnect Contact is correctly linked to the existing Email Contact.

To analyze the Send, Click, and Open Data Views and transfer the data to the SFTP, the developer should build the following activities:

Query Activity - To query and gather the data from the Send, Click, and Open Data Views.

Data Extension Extract - To extract the queried data from the data extension and prepare it for transfer to the SFTP.

To track the performance of dynamically created content via AMPscript in an email, the following steps should be performed:

Request the Impression Tracking feature be enabled on the account: This feature must be enabled to track impressions of dynamic content.

Include the functions BeginImpressionRegion and EndImpressionRegion: These functions are used within the AMPscript code to mark the beginning and end of the content region that needs to be tracked.

Example:

ampscript

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%%[BeginImpressionRegion('DynamicContent')]%%

%%=v(@DynamicContent)=%%

Salesforce AMPscript Functions for Tracking

The error message "Cannot Perform 'Post' on objects of type 'SentEvent'" indicates that the SentEvent object is not updatable via the SOAP API. The SentEvent object is typically read-only and is used for tracking purposes.

Read-Only Object: The SentEvent object is used to log events and is not designed to be modified via API calls. This is why attempts to perform POST operations on it will result in an error.

Salesforce SOAP API Error Codes

Transparent Data Encryption (TDE) is the appropriate method for ensuring that the underlying database files are encrypted at rest. TDE encrypts the database files themselves, protecting the data in case the physical media is stolen, while allowing the data to be viewed in clear text by authorized users within the system.

Transparent Data Encryption: Encrypts data at rest, ensuring that the database files are secure.

Salesforce Transparent Data Encryption

For pushing real-time updates to a data extension, the following API options are available:

Use the DataExtensionObject SOAP object (A) - This object allows you to perform various operations such as insert, update, and delete on data extensions through SOAP API calls.

Use the DataExtension SOAP object (C) - Similar to DataExtensionObject, this object provides capabilities to manage data extensions and their records via SOAP API.

These APIs allow for real-time interaction with data extensions, making them suitable for updating the product catalog.

To normalize customer data in a staging data extension where a text field named 'birthday' contains date values in various formats, the developer can use the following SQL keywords and functions:

CASE, ISDATE, CONVERT (A) - These functions can be used to handle different date formats and convert them into a consistent format.

CASE, ISDATE, CAST (C) - Similar to the above, CAST can be used to convert text to date format if ISDATE returns true.

Example SQL query:

SELECT CASE WHEN ISDATE(birthday) = 1 THEN CONVERT(DATE, birthday) ELSE NULL END AS normalized_birthday FROM StagingDataExtension

To secure a CloudPage and its elements (such as images) using SSL, a single SSL certificate can be used if both the CloudPage and the images are hosted under the same domain. This SSL certificate ensures that all content served from that domain is encrypted and secure.

Salesforce SSL Certificates

The UpdateDE function in AMPscript updates the data extension rows as the emails are being sent. If the send is canceled and only 400 emails are sent, then only the 400 subscribers who received the email will have their data extension rows updated by the UpdateDE function.

Salesforce AMPscript UpdateDE Function

To ensure the expiration date on a coupon is the last day of the month, the developer should find the first day of the next month and subtract one day (A). This approach guarantees that the expiration date is set to the last day of the current month.

Example AMPscript:

SET @firstDayNextMonth = DateAdd(DatePart(Now(), "MM"), 1, "M") SET @lastDayCurrentMonth = DateAdd(@firstDayNextMonth, -1, "D")

To create a query that aggregates clicks grouped by the language of the recipient, the developer needs to use Data Views that store subscriber and click information. The required Data Views are:

_Subscribers (A) - This Data View contains information about subscribers, including their profile attributes such as language.

_Click (D) - This Data View contains information about click events for email messages, which can be used to aggregate clicks.

The query would join these Data Views on a common identifier (e.g., SubscriberKey) and group the results by the language attribute.

A File Drop Automation should be configured to handle files that arrive at varying times and have unique filenames. This type of automation triggers when a file is dropped into a specific folder on the Enhanced FTP site, allowing the system to handle imports as soon as the file arrives.

Salesforce File Drop Automations

To retrieve a row of data from a data extension using the SOAP API, the developer should use the DataExtensionObject API Object. This object allows for operations such as retrieving, updating, and inserting rows within a data extension.

In Salesforce Marketing Cloud, you can use either AMPscript or Server-Side JavaScript (SSJS) in email messages. Both languages are supported and can be used to manipulate data, create dynamic content, and perform other server-side operations.

Salesforce Programming Languages in Emails

To retrieve the value of the AMPscript variable named subKey in Server-Side JavaScript (SSJS), the following statement should be used:

Var.Get("subKey");

This statement retrieves the value of the specified AMPscript variable within SSJS.

The newly created data model in Contact Builder can be used for segmentation in the following applications:

Email Studio (A) - Email Studio can use data extensions and attribute groups from Contact Builder for segmentation.

Journey Builder (C) - Journey Builder can leverage the data model created in Contact Builder for creating targeted journeys and audience segments.

When using the REST API to send emails to customers after a purchase, the developer should make a token API call and re-use the token until the token expires (D). This approach optimizes API usage by reducing the number of token requests, ensuring that the token is reused until it naturally expires, after which a new token can be requested.

To personalize the welcome email with the recipient's first name from the Customers data extension, you use the Lookup function to retrieve the FirstName field based on the CustomerKey field.

Lookup Function: The Lookup function retrieves a value from a specified data extension.

Syntax:

%%=Lookup('Customers', 'FirstName', 'CustomerKey', CustomerKey)=%%

'Customers' is the name of the data extension from which to retrieve data.

'FirstName' is the field to retrieve.

'CustomerKey' is the field to match on.

CustomerKey is the value to match in the 'CustomerKey' field of the 'Customers' data extension.

Salesforce AMPscript Lookup Function

To ensure a blank email will not be sent when creating a complex dynamic email with multiple sections and content blocks, the developer should confirm every version has default content (D). This practice ensures that if any dynamic content fails to load or meet the conditions, the default content will be displayed, preventing a blank email from being sent.

When batch deleting large volumes of contacts, it is important to consider the following factors:

Batch Deletion Limits: Up to one million records can be deleted in each batch. This helps manage and control the deletion process without overwhelming the system.

Suppression Status Visibility: The suppression status does not show for individual contacts until the entire batch processes. This means that you will not see the status updates for individual contacts until the deletion batch is fully processed.

Salesforce Contact Deletion Process

When configuring a Send Log Data Extension, it is crucial to follow best practices to ensure efficient tracking and data management.

Use Data Retention: Implementing data retention policies helps manage the volume of data stored in the send log, improving performance and reducing storage costs.

Limit Custom Fields: Limiting the number of custom fields to 10 or fewer helps maintain the efficiency and performance of the data extension.

Salesforce Send Log Data Extension

To expedite the process of deleting roughly 10 million subscribers using Contact Delete, the developer should change the Suppression value to a larger value (A). Increasing the suppression period helps in reducing the time taken for the deletion process as it allows the system to handle more deletions at once, thus speeding up the overall process.

Before importing zipped files into a Data Extension, a File Transfer activity is needed to unzip the files on the Marketing Cloud Enhanced FTP server. This activity moves and decompresses the files to make them available for import.

File Transfer Activity: This activity is used to move files from one location to another and to unzip compressed files.

Salesforce File Transfer Activity

To dynamically populate the physical address of a company's locations using the variable @address and ensure the fastest possible performance for millions of subscribers, the recommended AMPscript solution is:

%%[ SET @address = Lookup("Building_Locations", "Address", "Id", @Id) ]%%

This solution uses the Lookup function, which retrieves a specific field value from a data extension based on the given criteria. It is efficient and performs well for high-volume sends.

When creating relationships in Data Designer, it's essential to link the Contact ID to the Subscriber Key. The Contact ID in Marketing Cloud represents a unique identifier for contacts across various data sources, and linking it to the Subscriber Key ensures accurate data mapping and integration.

Salesforce Data Designer

To create a Call-To-Action (CTA) link in an email that will display personal information about the subscriber on a landing page, the developer should use the AMPscript CloudPagesURL function (A). This function generates a URL for a CloudPage and can include parameters such as SubscriberKey or EmailAddress, which will be passed to the landing page securely.

Example usage:

rectTo(@url)=%%">View Your Information

This ensures that the SubscriberKey is securely passed to the CloudPage without exposing it directly in the URL.

To retrieve which subscribers were sent a particular email using the Marketing Cloud SOAP API, the developer should use the SentEvent (C) SOAP API object. This object records the event when an email is successfully sent to a subscriber.

To validate that a parent-level data extension can be accessed by a child business unit, the developer should ensure that the data extension is in the Shared Data Extensions folder and the query includes the ENT. prefix (A). This setup allows shared data extensions to be accessible across different business units.

The Contact Delete process can be slow for a large number of contacts. To expedite this process, the best approach is to stop the current delete process and delete smaller groups of contacts. This allows the system to handle smaller chunks of data more efficiently.

Stop Current Process: Stopping the current large delete process helps avoid system overload and potential timeouts.

Delete in Smaller Groups: By segmenting the contacts into smaller groups and deleting them in batches, the process becomes more manageable and faster.

Salesforce Contact Deletion Best Practices

In the provided AMPscript, the IF statement checks the length of the @point variable and sets @value accordingly. Since x = 'Tacos' has a length of 5, it meets the first condition Length(@point) > 1, which sets @value to 1. Subsequent conditions are not evaluated because the first condition is already true.

AMPscript IF-ELSEIF Example:

%%[ SET @point = RequestParameter('x') SET @value = 5 IF Length(@point) > 1 THEN SET @value = 1 ELSEIF Length(@point) > 2 THEN SET @value = 2 ELSEIF Length(@point) > 3 THEN SET @value = 3 ELSEIF Length(@point) > 4 THEN SET @value = 4 ENDIF ]%%

Salesforce AMPscript Documentation

Synchronous REST API calls to Marketing Cloud have different timeout limits based on the type of operation:

300 seconds for tracking and data retrieve operations: These operations involve more extensive data processing, hence the higher timeout limit.

120 seconds for non-tracking operations: Standard non-tracking API calls have a shorter timeout limit.

Salesforce Marketing Cloud API Timeout Limits

To set a variable to use a field from a Sendable Data Extension in an AMPscript block, the following options can be used:

SET @firstName = %%First Name%% (B) - This syntax directly references the field value within AMPscript.

SET @firstName = AttributeValue('First Name') (C) - This function retrieves the value of the specified attribute (field) for the current subscriber context.

The error stating that the application cannot insert a duplicate value for the primary key in the data extension occurs because the InsertDE function cannot be used at send time. The InsertDE function is designed to insert records into a data extension, but it cannot handle the transactional nature of email sends where records might be added simultaneously.

To select a subset of records that contain a phone number, the field that ensures the phone number is valid and non-blank should be used.

ValidPhone Field: The ValidPhone field is a formula field that evaluates to 'true' if the phone number is valid. This ensures that only records with a valid phone number are included in the synchronization.

Salesforce Data Synchronization

In the SOAP API response, the element that provides detailed information about the error, including missing required data extension fields, is ErrorDescription (A). This element contains a description of the error, helping developers understand and resolve the issue.

The Output function in AMPscript is used to include the result of interpreted code within a code block in the rendered content. This function ensures that the evaluated result of the code is included directly where the Output function is called.

Example:

ampscript

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%%[ SET @message = "Hello, World!" ]%% %%=Output(@message)=%%

Salesforce AMPscript Output Function

To collect a representative sample from a larger data set, the developer should use the NTILE (C) SQL function. The NTILE function is used to distribute rows into a specified number of approximately equal-sized buckets or tiles, which can be useful for sampling purposes.

Example usage:

SELECT * FROM ( SELECT *, NTILE(10) OVER (ORDER BY SomeField) AS TileNumber FROM LargeDataSet ) AS Sample WHERE TileNumber = 1

This query divides the dataset into 10 tiles and selects rows from the first tile, effectively providing a sample.

The RedirectTo AMPscript function prevents link href values from getting recorded in tracking (C). When RedirectTo is used, it bypasses the standard link wrapping and tracking process, causing the link click not to be captured in the tracking data.

To trigger an SMS message to a subscriber using a form published on CloudPages, the developer should use the requestToken and messageContact REST API objects (D). These objects can be used to authenticate and send the SMS message programmatically when the form is submitted.

To reference subscriber, system, and sendable Data Extension attributes for content personalization using SSJS, the correct syntax is . This tag allows you to dynamically insert the value of an attribute into the email content.

Tag: This tag is used to insert the value of an attribute from a Data Extension or subscriber attribute into the content. The name attribute of the tag specifies which attribute's value should be used.

%%[ var @firstName set @firstName = AttributeValue("FirstName") ]%% Hello, !

Salesforce SSJS Guide

This syntax ensures that the correct personalization attributes are pulled into the email, enabling dynamic and personalized content based on subscriber data.

The LookupRows function retrieves rows from a data extension where specified criteria are met. In an Enterprise 2.0 account, the data extension name in shared data extensions should be prefixed with 'Ent.' to indicate it is in the shared space.

Example:

SET @rows = LookupRows('Ent. Inventory', 'InStock', 'true')

Salesforce AMPscript LookupRows Function

The outdated subject line variable could be located in the HTML body which is processed after the subject line (D). This is because AMPscript variables declared in the HTML body can affect the overall email content, including the subject line, and if not updated, they can cause discrepancies in the displayed subject line.

An Exclusion Script is used to exclude certain subscribers from an email send based on defined criteria. It can also log or capture details of those excluded addresses for reporting purposes.

Exclusion Script: This script runs before the send and can dynamically exclude recipients based on logic you define. It allows you to prevent competitors from receiving the email and to log their email addresses.

Salesforce Exclusion Script Documentation

To retrieve daily JSON data from a customer's API and write it to a data extension, the developer should use the following set of Server-Side JavaScript activities:

Platform.Function.HTTPGet(); - To make the HTTP GET request to the customer's API and retrieve the JSON data.

Platform.Function.ParseJSON(); - To parse the retrieved JSON data.

Platform.Function.UpsertData(); - To upsert the parsed data into a data extension.

Example code snippet:

var response = Platform.Function.HTTPGet(" "); var jsonData = Platform.Function.ParseJSON(response); Platform.Function.UpsertData("DataExtensionName", ["PrimaryKeyField"], jsonData);

To inject a contact into a journey using the API, you use the POST /interaction/v1/events route. This endpoint allows you to inject events into Journey Builder, effectively adding contacts to the journey based on the event definition.

Salesforce Journey Builder API

The "Overwrite" import operation is used when you want to completely replace the contents of a Data Extension with the contents of the import file. This operation adds new records from the file and removes any records that are not present in the file.

Overwrite Operation: This will ensure that the Data Extension contains only the records present in the CSV file. Any existing records in the Data Extension that are not in the file will be deleted.

Salesforce Marketing Cloud Import Activity

To reference SSJS (Server-Side JavaScript) variables for content personalization in Salesforce Marketing Cloud, you use the tag. This tag evaluates the SSJS variable and inserts its value into the content. The correct usage is:

variableName

This syntax allows you to dynamically insert the value of variableName into the email content.

Exclusion Scripts are used to exclude subscribers from email sends based on specific criteria. This functionality can be applied in various sending scenarios within Salesforce Marketing Cloud.

Journey Builder Send Email Activity: In Journey Builder, exclusion scripts can be applied to Email Activities to ensure specific subscribers are excluded based on the business rules.

Salesforce Journey Builder Email Activity

Content Builder Send Flow: When sending emails through Content Builder, exclusion scripts can be used to filter out subscribers who meet the exclusion criteria.